---
schema_version: "1"
id: 4f03ed0202bc4901e64735a185756f817e0f45563bc2c7ca1c06e003ababf30d
title: Simplify User Onboarding with the Unified Employee License (UEL)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_it_service_unified_employee.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_it_service_unified_employee.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: cb6c9385b89be4749d5f01f17cf9c42e97270476ec122ddf1eb5f91fe9d33af8
description: Streamline the provisioning of new employees and simplify access management by utilizing the IT Service Portal Employee User permission set license (PSL), Unified Employee License (UEL) and the standard Unified Employee profile. This new licensing model replaces the need for custom Customer Community Plus (CCP) profiles, and you can create an Employee record from a User record with a single click. This process applies only when you create new employee users. Existing users modeled as employees with a CCP license and profile are unaffected. New UEL users maintain the same access and permissions as existing CCP users.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Simplify User Onboarding with the Unified Employee License (UEL)

Streamline the provisioning of new employees and simplify access management by utilizing the IT Service Portal Employee User permission set license (PSL), Unified Employee License (UEL) and the standard Unified Employee profile. This new licensing model replaces the need for custom Customer Community Plus (CCP) profiles, and you can create an Employee record from a User record with a single click. This process applies only when you create new employee users. Existing users modeled as employees with a CCP license and profile are unaffected. New UEL users maintain the same access and permissions as existing CCP users.

**Where:** This change applies to Lightning Experience in Unlimited, Enterprise, and Performance editions with Agentforce IT Service.