---
schema_version: "1"
id: d33d84ef42cde962194545ee9ecb5387ac39f2070a31f76de3b73496ad823392
title: Accelerate Catalog Deployment with Ready-to-Use Service Templates
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_it_service_catalog_templates.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_it_service_catalog_templates.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5b8d02a94b887d6bd8c1f6b4cc4d9e4be9087f9271e9bf10a49f48c4b9e75902
description: Speed up your service catalog rollout by deploying predefined workflows for standardized IT requests. Benefit from prestructured attributes, intake forms, and automated fulfillment flows with templates that span critical areas, including IT, hardware, software, facilities, employee lifecycle, and identity management. Eliminate ad hoc communication, reduce help desk workload, and track and audit every request automatically.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Accelerate Catalog Deployment with Ready-to-Use Service Templates

Speed up your service catalog rollout by deploying predefined workflows for standardized IT requests. Benefit from prestructured attributes, intake forms, and automated fulfillment flows with templates that span critical areas, including IT, hardware, software, facilities, employee lifecycle, and identity management. Eliminate ad hoc communication, reduce help desk workload, and track and audit every request automatically.

**Where:** This change applies to Lightning Experience in Unlimited, Enterprise, and Performance editions with Agentforce IT Service and Unified Catalog.

**Why:** Using these templates moves your organization beyond basic self-service toward robust IT governance and strengthened audit readiness. For example, the Employee Offboarding process orchestrates complex, cross-departmental tasks through a single parent request, mitigating security risks and closing the gaps found in fragmented, manual processes.

**How:** In the Unified Catalog app, select the Templates tab to view templates. Choose a template, review the details, and click **Install**.