---
schema_version: "1"
id: b4c12fabd002914adb4a19e33df67c1107c6e9b3ba6b7d4c2244b960628df14b
title: Accelerate Incident Resolution with Quick Actions in Service Plan
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_it_service_agentforce_quickactions.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_it_service_agentforce_quickactions.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f8fde896540bd5af4671c55954d30e5683010776158fba71d43ccf6e94f1db10
description: Integrate quick actions into the Incident Service Plan to resolve common steps instantly. The designated buttons appear within the executable resolution plan, allowing fulfillers to complete repetitive tasks such as logging communication or updating a record with a single click. Quick actions simplify the entire resolution process, leading to faster and more efficient incident resolution.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Accelerate Incident Resolution with Quick Actions in Service Plan

Integrate quick actions into the Incident Service Plan to resolve common steps instantly. The designated buttons appear within the executable resolution plan, allowing fulfillers to complete repetitive tasks such as logging communication or updating a record with a single click. Quick actions simplify the entire resolution process, leading to faster and more efficient incident resolution.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions with Agentforce IT Service.

**Who:**Users need access to the Agentforce ITSM Service Assistant agent and quick action.