---
schema_version: "1"
id: b2a1ad340a53418df936c56701ae27717245133a00cbf1f5cc20c94302573b22
title: Stay on Top of Overdue Premiums with Collections
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_insurance_billing_collections.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_insurance_billing_collections.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 17c3602e7f50a1f487feef00cff23188be38858426b13b4afa01e81fb72e5c71
description: Manage overdue invoices and reduce the risk of unpaid premiums with Collections. Easily see outstanding policy invoices, follow up on missed payments, and record payment commitments from policyholders. ​​Automated reminder emails help recover overdue amounts more efficiently and support steady cash flow.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Stay on Top of Overdue Premiums with Collections

Manage overdue invoices and reduce the risk of unpaid premiums with Collections. Easily see outstanding policy invoices, follow up on missed payments, and record payment commitments from policyholders. ​​Automated reminder emails help recover overdue amounts more efficiently and support steady cash flow.

**Where:** This change applies to Lightning Experience in Professional, Enterprise, and Unlimited editions where Insurance Brokerage SKU is enabled.

**How:** From the App Launcher, open **Collection Plans** and create a new plan. Select the account and contact, choose a reason, set the usage type, and add any optional details. Save the plan to begin tracking overdue balances and follow-up activity.

#### See Also

- [_Salesforce Help_: Manage Collections for Accounts in Billing](https://help.salesforce.com/s/articleView?id=ind.billing_collections.htm&type=5&language=en_US)