---
schema_version: "1"
id: 5305eda97b9113f32947b66e2c3d36c95b2109f3207ec19ff11f0fc8656b1d19
title: Inbound Limit for Service Agent Emails is Extended
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_inbound_limit.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_inbound_limit.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 70a502bdfcc79c9fb32a38498dad6beff7320a204c40e0241f442227ffc2323c
description: Inbound emails handled by the Service agent count against your Agentforce for Service on Email daily transaction limit, which is 5,000 by default. You can ask Salesforce Customer Support to raise this limit. Previously, this checked against the org's single email limit, which is shared with Apex and flow emails.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Inbound Limit for Service Agent Emails is Extended

Inbound emails handled by the Service agent count against your Agentforce for Service on Email daily transaction limit, which is 5,000 by default. You can ask Salesforce Customer Support to raise this limit. Previously, this checked against the org's single email limit, which is shared with Apex and flow emails.

**Where:** This change applies to Service Email. [View required editions](https://help.salesforce.com/s/articleView?id=service.customizesupport_email_editions.htm&type=5&language=en_US).