---
schema_version: "1"
id: 11ded82fc95fd71321195a430ebe1d170d83044d5301af958ad1d6af5d0ac972
title: Utilization Management Enhancements
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_health_utilization_management_enhancements.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_health_utilization_management_enhancements.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c46b3395a00ad96dd4f34bed0514bbd6febcd13eefcd0f685adab28c76a79ac3
description: Quickly identify and resolve duplicate prior authorization request cases to ensure clean and accurate data. Accelerate the approval of non-duplicate prior authorization requests by using the new deduplication flow.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Utilization Management Enhancements

Quickly identify and resolve duplicate prior authorization request cases to ensure clean and accurate data. Accelerate the approval of non-duplicate prior authorization requests by using the new deduplication flow.

- **[Safeguard Data Integrity By Resolving Duplicate Prior Authorization Request Cases](https://help.salesforce.com/s/articleView?id=release-notes.rn_health_utilization_management_deduplicate_prior_authorization_requests.htm&release=260&type=5)**  
    Improve payer workflow and ensure clean and accurate prior authorization request data. Close duplicate prior authorization request cases by using the new Identify and Resolve Duplicate Prior Authorization Request Cases flow. Detect potential duplicate case records and present the records to users for quick comparison and resolution.
- **[Instantly Approve Non-Duplicate Prior Authorization Requests](https://help.salesforce.com/s/articleView?id=release-notes.rn_health_utilization_management_autoapprove_prior_authorization_requests.htm&release=260&type=5)**  
    Reduce manual review time for payers and accelerate prior authorization approvals by using the Automatically Approve Prior Authorization Requests flow. The flow uses an expression set to instantly approve eligible non-duplicate prior authorization requests, updates the claim status to Approved, and closes the associated case. Ensure faster service and improve satisfaction for members and providers by reducing administrative burdens.