Set up Agentforce for your payer contact center by using a guided setup, and make sure that your contact center reps are productive from day one. Create a data graph, review flows, and configure agent topics and actions by following the easy-to-understand steps. Stay focused and on task by using the direct links to the in-app setup pages and comprehensive help articles.
Where: This change applies to Lightning Experience in Enterprise and Unlimited editions with the Health Cloud, Agentforce for Health Cloud, and Data Cloud add-on licenses.
When: This feature is available starting Feb 13, 2026.
Who: This feature is available to users with the Contact Center for Health Cloud permission set, the Contact Center Agent for Health Cloud permission set, and the Use Contact Center AI Assistive Agent user permission.
How: On the Contact Center Settings page in Setup, turn on Contact Center for Health Cloud. Then, follow the guided setup in the Agentforce for Payer Contact Center section.