Home Health Enhancements

Promote scheduling flexibility and resource optimization by managing patient care across multiple addresses. Customize visits with unique instructions to promote precise execution and accurate delivery of care. Capture assessment data offline to maintain workflow efficiency and secure critical data integrity in any setting. Improve financial reliability and compliance by calculating home visit budgets based on benefit frequency.

  • Simplify Coordination of Home Healthcare Across Patient Locations
    Address complex scheduling needs, optimize resource allocation, and ensure uninterrupted patient care by associating multiple home visit locations with a single patient. Give patients greater control by allowing them to select from various addresses, such as billing, shipping, or any saved address for temporary or seasonal homes. If the preferred address isn't linked to the patient, schedulers can easily add it during the scheduling process. This flexibility helps to save the time and effort involved in navigating through multiple pages.
  • Personalize Home Healthcare by Using Custom Visit Instructions
    Equip your care resources with precise, relevant instructions needed for efficient and accurate execution of every patient home visit. Schedulers can use work plan templates and work plan steps to add instructions when they schedule visits. Beyond selecting standard work plan templates, schedulers can also create custom templates to assign patient-specific instructions. For dependent visits, schedulers can add contextual instructions tailored for each involved care resource.
  • Enhance Health Outcomes with Offline Home Healthcare Assessments
    Drive the effective execution of home healthcare visits by capturing patient assessment responses, even in low- or no-connectivity environments. Clinicians can save time and maintain workflow efficiency by using the Salesforce Field Service mobile app to complete assessments offline. Provide uninterrupted care services and capture critical data, regardless of where the care is delivered.
  • Calculate Budgets Precisely with Benefit Frequency
    Boost compliance, minimize budgeting errors, and streamline patient approvals with the advanced budget management capabilities of Home Health. Incorporate the period frequency of care benefits along with the total price directly into the healthcare budget calculations. Improve overall financial reliability and operational confidence by accurately pro-rating benefit amounts based on their defined frequency.
  • Expedite Your Home Health Setup
    Set up offline home healthcare assessments and configure object permissions for agent actions by using the new steps in the Home Health guided setup. Reduce implementation time by following the simple, clear steps for tasks such as prerequisite checks and process setups, all from one place. Stay focused by using the links to the in-app setup pages and detailed help articles.