--- schema_version: "1" id: 8bbc6a5dec040cb6fe84f4fb90522ada98014112219a93eaf3ea06936e1290c0 title: Health collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_health.md canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_health.htm&release=260&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 6e272a7b60648c137759a4522975f5fe69b0bd6e1ef6928c756cc1c2a6a12430 description: Discover, set up, and track usage of Agentforce Health, formerly Health Cloud, with Salesforce Go. Summarize claim and member coverage details by using Agentforce for Payer Contact Center. Improve data extraction accuracy by using custom extraction templates. Secure data continuity through offline assessments by using Home Health. Leverage Integrated Care Management to support suggested responses and autosave for all assessments. Resolve duplicate prior authorization request cases by using Utilization Management. products: - Cross Cloud Packages Solutions release: "260" --- # Health Discover, set up, and track usage of Agentforce Health, formerly Health Cloud, with Salesforce Go. Summarize claim and member coverage details by using Agentforce for Payer Contact Center. Improve data extraction accuracy by using custom extraction templates. Secure data continuity through offline assessments by using Home Health. Leverage Integrated Care Management to support suggested responses and autosave for all assessments. Resolve duplicate prior authorization request cases by using Utilization Management. Health Cloud is now Agentforce Health. You may see references to Health Cloud in our application and documentation. - **[Simplify Health Cloud Feature Discovery and Setup](https://help.salesforce.com/s/articleView?id=release-notes.rn_hc_simplify_health_cloud_feature_discovery_and_setup.htm&release=260&type=5)** With Salesforce Go, discover and set up Health Cloud features, and track feature usage, all from a single location in Setup. Learn more about features and get help with configuration by accessing content resources and links. - **[Agentforce for Health Cloud](https://help.salesforce.com/s/articleView?id=release-notes.rn_health_agentforce.htm&release=260&type=5)** Find and summarize claim and member coverage details quickly by using Agentforce for Payer Contact Center. Increase efficiency by updating athenahealth patient records directly from Health Cloud. - **[Data Cloud for Health Cloud](https://help.salesforce.com/s/articleView?id=release-notes.rn_health_data_cloud.htm&release=260&type=5)** Easily integrate Data Cloud with Health Cloud by using the new HealthCloud Provider and Utilization Management data kits. - **[Disease Surveillance Enhancements](https://help.salesforce.com/s/articleView?id=release-notes.rn_health_disease_surveillance_enhancement.htm&release=260&type=5)** Gain a complete view of disease trends, identify outbreak warnings, and monitor critical metrics using the integrated data analytics and visualization dashboards within the Disease Surveillance app. - **[Home Health Enhancements](https://help.salesforce.com/s/articleView?id=release-notes.rn_health_home_health.htm&release=260&type=5)** Promote scheduling flexibility and resource optimization by managing patient care across multiple addresses. Customize visits with unique instructions to promote precise execution and accurate delivery of care. Capture assessment data offline to maintain workflow efficiency and secure critical data integrity in any setting. Improve financial reliability and compliance by calculating home visit budgets based on benefit frequency. - **[Integrated Care Management Enhancements](https://help.salesforce.com/s/articleView?id=release-notes.rn_health_integrated_care_management_enhancements.htm&release=260&type=5)** Give care managers data-driven suggested responses for Discovery Framework-based internal assessments and Milliman Care Guidelines (MCG) assessments. Boost community engagement and improve assessment completion rates by exposing MCG assessments on Experience Cloud sites. Prevent duplicate care plan elements by using the enhanced workflow for updating care plans. Get accurate assessment data with autosave for internal assessments and MCG assessments. - **[Utilization Management Enhancements](https://help.salesforce.com/s/articleView?id=release-notes.rn_health_utilization_management_enhancements.htm&release=260&type=5)** Quickly identify and resolve duplicate prior authorization request cases to ensure clean and accurate data. Accelerate the approval of non-duplicate prior authorization requests by using the new deduplication flow. - **[New and Changed Connect REST API Resources in Health Cloud](https://help.salesforce.com/s/articleView?id=release-notes.rn_hc_connect_apis.htm&release=260&type=5)** Connect REST APIs help customers, and partners integrate with Salesforce software and UIs. - **[New and Changed Invocable Actions in Health Cloud](https://help.salesforce.com/s/articleView?id=release-notes.rn_hc_invocable_actions.htm&release=260&type=5)** Use the new invocable actions in Health Cloud. - **[Health Cloud Voice of the Customer Enhancements](https://help.salesforce.com/s/articleView?id=release-notes.rn_health_voice_of_the_customer_enhancements.htm&release=260&type=5)** You asked, we listened. Maximize your success by using these enhancements inspired by your feedback. - **[New and Changed Objects in Health Cloud](https://help.salesforce.com/s/articleView?id=release-notes.rn_health_new_objects.htm&release=260&type=5)** Store and access more data with these new and changed Health Cloud objects. ## New and Enhanced Common Features for Agentforce Health Agentforce Health, formerly Health Cloud, includes access to some features that are available across clouds and products in Industries. Use these features to extend and customize Agentforce Health based on your business needs. - [Action Launcher](https://help.salesforce.com/s/articleView?id=release-notes.rn_action_launcher.htm&release=260&type=5&language=en_US) Extend action recommendations by using contextual information from service records to determine user intent. - [Action Plans](https://help.salesforce.com/s/articleView?id=release-notes.rn_action_plans.htm&release=260&type=5&language=en_US) Customize the quick actions on an action plan template record page. Include document checklist items in actions plans for financial accounts. Learn about the life events in a client’s household at a glance. - [Actionable Relationship Center](https://help.salesforce.com/s/articleView?id=release-notes.rn_arc.htm&release=260&type=5&language=en_US) View many-to-one relationship type records on an Actionable Relationship Center (ARC) graph. - [Batch Management](https://help.salesforce.com/s/articleView?id=release-notes.rn_batch_management.htm&release=260&type=5&language=en_US) Use related object fields to control eligibility criteria and to group records for processing. Make the most of the new enhancements to fast-track batch job runs. - [Business Rules Engine](https://help.salesforce.com/s/articleView?id=release-notes.rn_business_rules_engine_intro.htm&release=260&type=5&language=en_US) Experience improved scalability in decision tables with increased limits for invocations, output results, columns, and row processing. Expression sets enhancements include support for the IF function, automatic element naming, proactive alerts for constraint violations, and improved Salesforce Flow integration. - [Criteria-Based Search and Filter](https://help.salesforce.com/s/articleView?id=release-notes.rn_criteria_based_search_and_filter.htm&release=260&type=5&language=en_US) Use Criteria-Based Search and Filter to design a search experience for your users. You can configure a search based on a single object that unifies complex sets of data, such as inventory and aggregated customer information that’s otherwise spread across multiple objects and fields. Criteria-Based Search and Filter can be customized to meet varied business requirements. - [Data Processing Engine](https://help.salesforce.com/s/articleView?id=release-notes.rn_data_processing_engine.htm&release=260&type=5&language=en_US) Preview how your definitions transform data and instantly validate and debug definition design right for the builder. Create and run definitions in Data 360 companion orgs. Use a unified view to track the performance and key metrics of definitions. Get actionable recommendations for failed runs and download failed records to debug faster. Find and focus the Data Processing Engine canvas on nodes that you want to work on. - [Discovery Framework](https://help.salesforce.com/s/articleView?id=release-notes.rn_discovery_framework.htm&release=260&type=5&language=en_US) Easily present forms in the user's preferred language by storing assessment questions and responses in multiple languages. Save time by creating assessment questions with Generative AI so that you can generate, edit, and refine questions by using natural language instructions. - [Omnistudio](https://help.salesforce.com/s/articleView?id=release-notes.rn_omnistudio_for_industries.htm&release=260&type=5&language=en_US) Use Omnistudio features to extend and customize your product based on your business needs.