Global Promotions Management

Increase customer cart size with volume-based promotions such as Buy 100 LevelX Batteries to Get 10% Off on 20 Battery Testers. Reward customers with free products with easily relatable promotions such as Buy-One-Get-One-Free (BOGO). Show promotions to store employees, assisted sellers, and customers in their preferred languages. Run promotions on ecommerce sites powered by Experience Cloud. Assign permissions sets to users based on their roles. Create promotions for large product sets with ease. Find eligible promotions for items from across all their categories. Explain to customers and sellers why manually added coupons weren’t applied to carts.

  • Drive Higher Unit Sales with Recurring Incentives
    Motivate customers to purchase higher quantities of an item by rewarding them with free or discounted units. Delight customers with promotions such as Buy-One-Get-One-Free (BOGO) that customers can apply to their cart multiple times. Scale volume-based discounts with promotions such as For Every 10 Crates You Buy, Get 5% Off on 2 Crates and For Every 20 Crates You Buy, Get 3 Crates Free.
  • Show Promotions to People in Their Preferred Language
    Increase usage of promotions and assist sales motions by showing promotions to in-store employees and sales reps who manage assisted sales in the preferred language. Show customers promotions in their language on Experience Cloud sites.
  • Scan All Categories for Eligible Promotions
    Increase efficiency by selecting only the parent category that’s eligible for a promotion. Marketing managers can now skip selecting large sets of eligible child categories. The Eligible Promotions API and the Promotion Evaluation and Execution API now check promotion eligibility of products across five levels of its related category hierarchies.
  • Add Rewards for All Eligible Categories and Products
    Create unit price promotions for a large volume of eligible products and categories in no time. Add one purchase criterion for all eligible products or categories. Configure a uniform reward for all eligible items.
  • Data 360 for Global Promotions Management
    Enhance your audience targeting by using unified indvidual segments and improve data accuracy by setting up data graphs in companion orgs.
  • Run Promotions on Sites Powered by Experience Cloud
    Show eligible promotions to logged-in customers on Experience Cloud site pages. When customers place an order from site pages, eligible promotions are evaluated and applied on the order.
  • Communicate Reasons for Coupon Ineligibility
    The Promotion Evaluation and Execution API provides customers and sellers the exact reason why a manual coupon isn't applied on order placement. The reasons can include invalid date of use and exceeded usage limit.
  • Refine User Access with New Global Promotions Management Permission Sets
    Enhance data security and administrative control by transitioning users to new Global Promotions Management permission sets. Assign permission sets in precise groupings to control data access based on business requirements.