When Data 360 Services Credits move to Flex Credits, you’ll have a single, fungible pool of credits for both Data 360 and Agentforce. This transition also provides access to volume-based multipliers, which automatically reduce costs as monthly consumption increases, enabling you to scale your operations more economically. The Volume-Based Multipliers feature is in beta in languages other than English.
Where: Digital Wallet is available in Lightning Experience in Enterprise and Unlimited editions.
Who: Digital Wallet is available to users with the View Consumption user permission.
Why: By creating a “unified currency” for Data and AI, you can use Flex Credits for Data 360, and Agentforce actions, voice, and prompts without paying for capacity you’re not using.
How: From the App Launcher, select Digital Wallet, click the Consumption Cards tab, and then locate the Flex Credits consumption card.