---
schema_version: "1"
id: 550ae15d62dd7ab48070f8902e22707bcb01b98fbc42be428aa809376c679a43
title: Unify Your Card Dispute Intake Process
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_fsc_unify_card_dispute_intake_process.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_fsc_unify_card_dispute_intake_process.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b4a32f260c4165a1d5dc6ce61fe5254538c4b99304606110d2efd3ea037348a5
description: Capture disputes for both Visa and Mastercard transactions with the same intake form. Avoid switching between multiple systems for card transactions. Create accurate dispute cases with a prebuilt Visa-compliant questionnaire specific to each dispute reason. Review all captured details in the summary screen for final verification.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Unify Your Card Dispute Intake Process

Capture disputes for both Visa and Mastercard transactions with the same intake form. Avoid switching between multiple systems for card transactions. Create accurate dispute cases with a prebuilt Visa-compliant questionnaire specific to each dispute reason. Review all captured details in the summary screen for final verification.

**Where:** This change applies to Lightning Experience in Professional, Enterprise, and Unlimited editions with Agentforce Financial Services, formerly Financial Services Cloud.

**Who:** To use this feature, users need the OmniStudio Admin, OmniStudio User, and Financial Services Cloud Extension or FSC Service permission sets.