---
schema_version: "1"
id: 5fcc95c7f4e7f5bf652510435a0e9c59a085d1e21aa4828cb2e325216fa50425
title: New and Changed Agentforce Financial Services Objects
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_fsc_new_and_changed_objects.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_fsc_new_and_changed_objects.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 999a050d19c1b8b0a6899df34eb6e4499bf47fea7eaa377d6b35925a54b77c99
description: Do more with new and updated Agentforce Financial Services, formerly Financial Services Cloud, objects.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# New and Changed Agentforce Financial Services Objects

Do more with new and updated Agentforce Financial Services, formerly Financial Services Cloud, objects.

## Transaction Dispute Management

Capture the reason provided by the payment network for rejecting the arbitration case

Use the RejectReason field on the DisputeItemArbitration object.

Indicate if the arbitration case is an appeal of a previous arbitration decision (true) or not (false).

Use the IsAppeal field on the DisputeItemArbitration object.

Specify the party that was favored in the arbitration ruling.

Use the FavoredParty field on the DisputeItemArbitration object.

Capture the currency code of the amount that was specified at the arbitration stage of the dispute lifecycle

Use the ArbitrationAmountCrcyCode field on the DisputeItemArbitration object.

Specify the party that withdrew the arbitration case

Use the WithdrawnBy field on the DisputeItemArbitration object.

Represent a unique identifier assigned by the payment network to track a transaction during the dispute process

Use the PaymentNtwkTrxnIdentifier field on the DisputeItem object.

Represent the summary of transactions obtained from the payment network based on search criteria

Use the TransactionSearchExtdResult field on the DisputeItem object.

Represent the detailed information of a transaction obtained from the payment network.

Use the TransactionDetails field on the DisputeItem object.

Capture the merchant-related information of a transaction obtained from the payment network

Use the MerchantDetails field on the DisputeItem object.

Represent a unique identifier assigned to a report submitted to the payment network for a fraudulent transaction

Use the PaymentNetworkFraudRptId field on the DisputeItem object.

Specify the category of fraud that the fraudulent transaction belongs to.

Use the PaymentNetworkFraudCategory field on the DisputeItem object.

Specify the type of fraud that the fraudulent transaction belongs to

Use the PaymentNetworkFraudType field on the DisputeItem object.

Specify the type of case being handled for a transaction in the payment network

Use the PaymentNetworkCaseType field on the DisputeItem object.

Represent the unique identifier assigned to a group of related disputed transactions within a payment network system, such as Visa

Use the TransactionGroupIdentifier field on the DisputeItem object.

Specify the source through which the transaction data was received or captured

Use the TransactionDataSource field on the DisputeItem object.

Specify the response given by the payment network to a chargeback

Use the ChargebackResponse field on the DisputeItemChgbk object.

Specify the reason given by the payment network for the chargeback response

Use the ChargebackResponseReason field on the DisputeItemChgbk object.

## Referral Management for Financial Services

Capture, route, and track client referrals across lines of business

Use the Referral object.

## Flexible Hierarchies

Represent the structure and hierarchy of relationships among individuals or entities within an organization or between organizations

Use the new Flexible Hierarchy object.

Represent a unique entity within the hierarchy, such as a company, a subsidiary, a branch unit, or an individual person

Use the new Flexible Hierarchy Node object.

Represent the type of relationship between any two nodes in an hierarchy

Use the new Flexible Hierarchy Node Relation object.

## Advanced Document Validation

Define configurations that group fields for specific business purposes

Use the new Onboarding Data Object Group object.

Track different versions of an onboarding data object group

Use the new Onboarding Data Object Group Version object.

Represent individual object within an onboarding data object group

Use the new Onboarding Data Object object.

Represent a field in an onboarding data object group

Use the new Onboarding Data Object Field object.