Explore the latest features to help dispatchers create, manage, and optimize your team’s schedule.
- Enhanced Scheduling and Optimization
Benefit from advanced features and better schedule quality with Enhanced Scheduling and Optimization. - Experience Faster Dispatching with Enhanced Live Updates (Generally Available)
Get near real-time updates when working with the dispatcher console Gantt by enabling the new Enhanced Live Updates setting. This setting’s enhanced capabilities significantly reduce the Gantt’s refresh times, dropping from 15–20 seconds to under 3 seconds. It lets you handle large datasets efficiently, experience a stable environment, and effectively manage time-sensitive and critical tasks. With this new setting, Experience Cloud site users can also benefit from live Gantt updates. Previously, live updates weren’t available to Experience Cloud site users. - Get More Precise Travel Time Calculations with Upgraded EU Maps Data
Improve schedule efficiency and reliability with enhanced Maps data for more accurate routing and travel time estimations that better reflect real-world traffic patterns. Field Service Maps data for EU customers now incorporates travel speed fluctuations throughout the day. With travel times typically increasing during peak periods, this granular update ensures your schedule is grounded in reality, reducing late arrivals and providing a more stable day of service. - Get More Precise Travel Time Calculations with Upgraded Maps Data for the Republic of Ireland
Improve schedule efficiency and reliability with enhanced Maps data specifically for the Republic of Ireland that reflects the recent changes to lower speed limits. Field Service Maps data now incorporates the updated regulations providing more accurate routing and travel time estimations. This update ensures that your schedules are more consistent with the speed limit changes, reducing late arrivals and providing a more stable day of service.