Streamline, extend, and customize your Field Service operations with these new additions.
- Discover Field Service Capabilities with My Service Journey
Maximize your business impact with My Service Journey, designed to align Agentforce Field Service (formerly Field Service) with your strategic goals. Explore Salesforce strategies and best practices for key areas like scheduling, optimization, and mobile workforce management. Get guidance tailored to your specific Salesforce edition, feature complexity, and Einstein AI capabilities to take advantage of the most recent releases. With this resource, you can bridge the gap between technical setup and business value, taking your implementation from capable to exceptional. - Drive Intelligent Operations with Enhanced Scheduling and Optimization Insights (Beta)
Bring best-in-class data visualization directly into your field service workflow with Enhanced Scheduling and Optimization Insights. Monitor performance trends through intuitive dashboards that quantify the impact of your optimization, by turning complex data into clear, actionable benefits. By staying ahead of the curve, you can anticipate resource needs and make confident, data-driven decisions to scale automation before service delivery is ever impacted.