Use Salesforce Go to discover, set up, and configure Workforce Scheduling features, all from one location in Setup. Access content resources and links to learn more about features and get help. Easily configure features related to appointments, Event Management, Engagement Channels, Object Mapping, and Scheduling Policies.
Where: This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions. Workforce Scheduling is bundled as an add-on license for Public Sector Solutions. For more information, contact your Salesforce account executive.
How: Select Salesforce Go from the gear menu or from the main Setup menu. Go to the My Clouds tab to see what’s available in Workforce Scheduling.