---
schema_version: "1"
id: 4baf94d513a78b9c675c97e34259fdc6221f51c96ffc1db8b40a3b8dbd96414e
title: Field Service
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_fieldservice.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_fieldservice.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 735d8b49aed2f8a2f33ec8a5d14a17511ea5cfc310d5f040c1548faed8a51317
description: See what’s new in Agentforce Field Service, formerly Field Service, to help your team deliver on performance and customer service.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Field Service

See what’s new in Agentforce Field Service, formerly Field Service, to help your team deliver on performance and customer service.

Field Service is now Agentforce Field Service. You may continue to see references to Field Service in our application and documentation.

- **[Field Service Monthly Release Notes](https://help.salesforce.com/s/articleView?id=release-notes.rn_fieldservice_monthly_release_notes.htm&release=260&type=5)**  
    See what’s new in Agentforce Field Service, formerly Field Service, to help your team deliver on performance and customer service. Field Service features are released as often as monthly, so check here for the latest information.
- **[Field Service Monthly Updates](https://help.salesforce.com/s/articleView?id=release-notes.rn_fieldservice_monthly_updates.htm&release=260&type=5)**  
    View the patch updates for Field Service desktop and mobile applications.
- **[Agentforce for Field Service](https://help.salesforce.com/s/articleView?id=release-notes.rn_fieldservice_agentforce.htm&release=260&type=5)**  
    Discover innovative Agentforce features to help your teams deliver exceptional service.
- **[Field Service Customer Engagement](https://help.salesforce.com/s/articleView?id=release-notes.rn_fieldservice_customer_engagement.htm&release=260&type=5)**  
    Enhance and elevate your customer interactions with several new features.
- **[Simplify Agentforce Field Service Feature Discovery and Setup](https://help.salesforce.com/s/articleView?id=release-notes.rn_260_fieldservice_go_discover.htm&release=260&type=5)**  
    Realize maximum business value faster with Agentforce Field Service, formerly Field Service. Accelerate deployment with bulk tools for onboarding technicians and dispatchers, alongside simplified setups for Data Cloud, assets, and service agreements. Experience seamless automation with data capture rules that link service appointments, work orders, and work order line items to flows instantly, while customizable dashboards and mobile tools ensure teams remain highly responsive to changing field conditions. And, you can now scale your workforce with Agentforce to deliver personalized service for any type of on-site work.
- **[Field Service Mobile](https://help.salesforce.com/s/articleView?id=release-notes.rn_fieldservice_mobile.htm&release=260&type=5)**  
    Explore what’s new in Field Service mobile, designed to help mobile workers provide outstanding service.
- **[Field Service Operations](https://help.salesforce.com/s/articleView?id=release-notes.rn_fieldservice_operations.htm&release=260&type=5)**  
    Streamline, extend, and customize your Field Service operations with these new additions.
- **[Field Service Scheduling and Optimization](https://help.salesforce.com/s/articleView?id=release-notes.rn_fieldservice_resource.htm&release=260&type=5)**  
    Explore the latest features to help dispatchers create, manage, and optimize your team’s schedule.
- **[Workforce Scheduling (Generally Available)](https://help.salesforce.com/s/articleView?id=release-notes.rn_fieldservice_ws.htm&release=260&type=5)**  
    Workforce Scheduling provides an object-agnostic scheduling architecture that brings different experiences together into one cohesive product.