How and When Do Features Become Available?

Some features affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they’re prepared. Other features require direct action by an administrator before users can benefit from the new functionality.

Salesforce Overall

Learn about new features and enhancements that affect your Salesforce experience overall.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
General Enhancements
Verify Your Email Domain Ownership     Yes  
Prepare for Shorter Certificate Lifespans   Yes    
Get Ready for IPv6   Yes    
Update Your mTLS Certificates        
Elevate Your Salesforce Go Experience with Smarter Filters and Enhanced Search     Yes  
Capture Employee Details for Unified Employee License Holders   Yes    
Styling Change to Highlighted and Selected Content Yes      
Styling Change to Read-Only Checkboxes Yes      
Enable Accessibility Enhancements for Page Headers and Modal Windows When Zoom Is Greater Than 200% (Release Update)     Yes  
Enable Accessibility Enhancements for Cards, Docked Containers, Menu Lists, and Panels (Release Update)     Yes  
Enable Accessibility Enhancements for Date Pickers, Popovers, Bottom Utility Bars, Record Headers (Release Update)     Yes  
Track Your Data 360 Flex Credits Consumption in Digital Wallet     Yes  
Gain Business-Specific Insights with Digital Wallet Custom Consumption Tags     Yes  
Track Your MuleSoft Automation Credits 3.0 in Digital Wallet     Yes  
Monitor Data 360 Profiles with Digital Wallet     Yes  
Track Your Service Cloud Automated Asset Discovery Consumption in Digital Wallet     Yes  
Archive App
Expand Data Residency Options in Japan and India with Hyperforce   Yes    
Migrate to the Archive App for Enhanced Infrastructure   Yes    
Anonymize Archived PII - for Compliance (Beta)       Yes
Import Data from Your Local Drive        
Salesforce Foundations
Create Audience Segments and Send Emails Directly from List Views Yes      
Automate Your Outreach with a Lighter, Faster Email Builder App     Yes  
Gain Deeper, More Intuitive Insights from Your Marketing Data with Tableau in the Marketing App     Yes  
Salesforce Data Pipelines
Securely Connect Your Private Redshift Data to CRM Analytics Yes      
Use OAuth Security with Your Microsoft Azure SQL Database Connection Yes      
Upgrade to OAuth Security for Your Salesforce External Connections Yes      
Accelerate Data Updates Using Unique IDs for External Objects Yes      
Salesforce Scheduler
Run Salesforce Scheduler Flows More Efficiently in Lightning Web Runtime (LWR) Sites     Yes  
Add More Service Resources to Appointments       Yes
Easily View Waitlist Participants With a Flat List     Yes  
Aura Components in Salesforce Scheduler Flows Are Scheduled for Retirement   Yes    
Other Changes to Salesforce Scheduler     Yes  
Trust Site Enhancements
Personalized Trust Is Now Salesforce My Trust Center (Beta) Yes      

Agentforce & Einstein

Supercharge your workforce efficiency with predictive and generative AI.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Agentforce Platform Features Released by Month        
Agentforce
Easily Upgrade Agents from the Legacy Builder to the New Builder   Yes    
Build an Agent Script-Powered Agent End to End with the Updated Implementation Guide   Yes    
Improve Web Search Results by Using an Additional Search Provider Option   Yes    
Manage AI Usage with Product-Based Unmetering Yes      
Enable Voice Interactions in French with Agentforce Voice Yes      
The New Agentforce Builder Is Now Generally Available   Yes    
Topics Are Now Subagents   Yes    
Convert Audio to Text with Speech To Text Action   Yes    
Improve Web Search Results By Using Allowed Domains   Yes    
Build Complex Agents Faster with the Latest Enhancements to Canvas View (Beta)   Yes    
Connect Agents to Enhanced Chat v2 in Agentforce Builder (Beta)   Yes    
Create Employee Agents in the New Agentforce Builder (Beta)   Yes    
Build High-Quality Agents with Validation Enhancements in the New Agentforce Builder (Beta)   Yes    
Migrate Your Agents’ Connected Apps to the External Client App Framework     Yes  
Observability Enhancements: Optimization Breadcrumb Navigation, UI Enhancements, and Additional Analytics Metrics   Yes    
Agentforce Observability: New Quality Metrics and Civilian GovCloud Support   Yes    
Evaluate AI Performance with New RAG Metrics and Enriched Analytics   Yes    
Connect Agents to Your Knowledge Sources in the New Agentforce Builder     Yes  
Route Agentforce Voice Calls Using SIP   Yes    
Agentforce Agents Settings Have Moved   Yes    
Agent Optimization: Voice Session Playback and Dashboard Enhancements   Yes    
Opt Out of Allowing Salesforce Access to Customer Data   Yes    
Streamline Enhanced Chat v2 Conversations with the Latest Improvements   Yes    
Generate Test Cases in Your Agent’s Default Language   Yes    
Introducing Agentforce Voice Minutes Usage Type for Agentforce Voice Yes      
New Usage Types for Agentforce Speech Yes      
Measure Agent Outcomes With Task Resolution   Yes    
Optimize Your Agents with Agent Platform Tracing   Yes    
Export Agentforce Session Trace Data (Beta)   Yes    
New Tag Limits for GenAIRequestTag Queries   Yes    
Deploy Agents to Slack Quickly with the Slack Connection   Yes    
Elevate the Enhanced Chat v2 Experience with Pre-Chat, Post-Conversation Surveys, and User Verification   Yes    
Deliver Emails in the New Agentforce Builder   Yes    
Improve Subagent Classification with HyperClassifier   Yes    
Let Agentforce Service Agent Take Actions with User Context in Enhanced Web Chat v2   Yes    
Build and Troubleshoot Agents Quickly with the Latest Builder Enhancements   Yes    
Deploy Agentforce to Any Channel with Custom Connections   Yes    
Orchestrate Other Agents (Beta)   Yes    
New and Changed Standard Agent Topics and Actions     Yes  
Einstein Bots
Extend Your Use of Article Answers for Einstein Bots Yes      
Article Answers for Einstein Bots Is Being Retired Yes      
Einstein Development
Accelerate Custom Lightning Type Creation for Agentforce with the Lightning Types MCP Tool (Developer Preview)   Yes    
Prompt Builder
Ground Prompts with Live Web Data with Web Actions Yes      
Pass Outputs Between Actions in Prompt Builder Yes      
Use Prompt Templates as Actions in Prompt Builder   Yes    
Monitor Token Usage and Response Time in Prompt Builder   Yes    
Add New Inputs to Existing Prompt Templates Yes      
Manage Actions and Inputs in the Resources Panel Yes      
Prompt Performance Metrics Is Scheduled for Retirement   Yes    
Structure Prompt Template Output with Custom Lightning Types   Yes    
Improved Prompt Template Batch Processing with Supported Models in Flow Yes      
Use Anthropic Models to Process More Data with Native Provider Batch Processing Yes      
Supported Models
Prepare for Claude 3.7 Sonnet Reroute Date   Yes    
Prepare for Claude 3 Haiku Reroute Date     Yes  
Prepare for Gemini 2.0 Flash and 2.0 Flash Lite Reroute Date   Yes    
Use NVIDIA Nemotron 3 Nano 30B on the Einstein Platform (Beta)     Yes  
Use Gemini 3.1 Pro on the Einstein Platform (Beta)     Yes  
Gemini 3 Pro (Beta) Is Retiring   Yes    
GPT 5.1, GPT 5.2, and Claude Opus 4.5 Are Generally Available   Yes    
Use Gemini 3.1 Flash Lite on the Einstein Platform (Beta)     Yes  
Use GPT 5.4 on the Einstein Platform (Beta)     Yes  
Use Claude Sonnet 4.6 on the Einstein Platform   Yes    
Einstein Studio Is Now AI Models   Yes    
Understand the Tokens Per Minute Model Limit   Yes    
Use GPT 5.4 on the Einstein Platform   Yes    
Use Claude Opus 4.6 on the Einstein Platform (Beta)     Yes  
Use Claude Opus 4.7 on the Einstein Platform (Beta)     Yes  
Use GPT 5.4 Mini on the Einstein Platform (Beta)     Yes  
Use GPT 5.5 on the Einstein Platform (Beta)     Yes  
Build and Scale AI Workflows with Agentforce Grid (Generally Available)   Yes    
Build on Standard DMOs for Audit and Feedback Analytics   Yes    

Analytics

Analytics enhancements include new and updated features for Tableau Next, Lightning reports and dashboards, Data 360 reports and dashboards, CRM Analytics, Intelligent apps, and Tableau.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Tableau Next
Tableau Next Features Released by Month Yes      
Run Tableau Next with Unmetered Usage        
Agentforce for Analytics
Use Agent Scoping to Support Contextless Questions in Concierge Yes      
Concierge: Analytics Q&A Enhanced to Use Single Path for Questions Yes      
Concierge Supports Multiple Semantic Models in Dashboards Yes      
Explore Metrics and Insights With and Without Agentforce for Analytics Yes      
Workspaces
Simplify Asset Management in Tableau Next Workspaces        
Narrow Your Tableau Next Search Results with the Data Space Filter        
Get Guided Help to Kickstart Your New Workspace        
Move Workspace Assets and Dependent Assets to Another Workspace        
Visually Identify Your Workspace Assets with Card View        
Add Multiple Assets to Your Workspace at Once        
Track and Expand Asset Reach with Enhanced Sharing Tools        
Use the Data Interpreter to Move Data from Upload to Insights (Beta) Yes      
Data
Scale Data Ingestion with Enhanced Large File Support Yes      
Boost Query Performance for External Data with Data Acceleration Yes      
Get Your Data Connections with the Tableau Next Connector Catalog Yes      
Locate Data Tables Quickly with Enhanced Connection Search Yes      
Update Existing Data Lake Objects Directly in Your Workspace Yes      
Refresh Tableau Next Data with Excel and CSV File Updates Yes      
Upload Excel Files Directly to Your Tableau Next Workspace (Generally Available) Yes      
Generate Answers Directly from Tableau Next with MCP Server Yes      
Monitor Your Data Objects and Connections in Tableau Next (Beta) Yes      
Semantics
Use the C360 Semantic Data Model in Each of Your Data Spaces     Yes  
Refine Agent Accuracy with More Business Preferences Yes      
Build and Navigate Complex Models With the Improved Semantic Builder Canvas Yes      
Use New Behaviors in Some Tableau Semantics Functions     Yes  
Use New Behaviors in More Tableau Semantics Functions (Release Update)     Yes  
Control Visibility of Expected Range Alert Insight Type in Metric Definitions Yes      
Jumpstart Semantic Model Creation with Marketplace Templates Yes      
Accelerate Your Insights with Metrics Templates in the Marketplace (Beta) Yes      
Unlock Account Growth or Service-Risk Insights with New Tableau Next Metric Templates (Beta) Yes      
Create Semantic Models Faster with Auto-Generation (Beta) Yes      
Resolve Similar Meanings to Improve Agent Accuracy (Beta) Yes      
Visualization
Analyze How Location Impacts Data with Point Maps Yes      
Track How Values Flow Across Stages with Sankey Charts Yes      
Highlight Data Patterns in Tables with Color Encoding Yes      
Reveal Patterns in Data Faster with Groups and Bins Yes      
Add Percent of Total Using Quick Table Calculations Yes      
Navigate Levels of Detail Faster with Dimension Hierarchies Yes      
Forecast Trends in More Chart Types Yes      
Manually Resize Table Columns for Better Readability Yes      
Perform Deeper Analysis with Finer Time Granularity Yes      
Brand Your Tableau Next Dashboards with the New Image Widget Yes      
Reuse Widgets Across Tableau Next Dashboards and Workspaces Yes      
Personalize User Experiences with Dynamic Default Values Yes      
Extend Dashboard Capabilities with Custom Lightning Web Components Yes      
Get Customized and Interactive Dashboards with Parameter Actions Yes      
Simplify Dashboard Designs with the Filter and Parameter Widget Yes      
Model Custom Variables with Parameter Inputs Yes      
Streamline Your Authoring Workflow with Workspace Integration Yes      
Jumpstart Visualization Creation with Marketplace Templates Yes      
Install New Dashboard Templates to Prioritize Sales Opportunities or Optimize Your Service Agent Yes      
Exploration and Action
Add Context to Your Metric by Using Thresholds        
Use Salesforce Go to Streamline Setup for Tableau Next with Slack        
Stay Informed with Inspector Proactive Data Alerts for Tableau Next in Slack (Beta)        
Tableau Next Development
Manage External Client Apps Directly in Tableau Next Yes      
Embed the Analytics and Visualization Agent in Your External Apps Yes      
Start Your Tableau Next Developer Journey Yes      
Generate Answers Directly from Tableau Next with MCP Server Yes      
Tableau Next Highlights Yes      
Reports and Dashboards
Use Existing Report Settings When Adding Tables to Dashboards (Generally Available) Yes      
Ensure Compliance with Custom Disclaimers on Exported Reports     Yes  
Share Reports and Dashboards Folders Using Usernames Yes      
Embed Custom Lightning Web Components in Dashboards for Interactive Data Views (Beta)       Yes
Data 360 Reports and Dashboards
Expand Reporting Capabilities with More Row-Level Formulas Yes      
CRM Analytics
Analytics Experience and Visualizations
Analyze Data Offline with CSV and Excel Exports of Data 360 Objects Yes      
Download CRM Analytics Dashboard Images Yes      
Manage CRM Analytics Assets with New Bulk Actions Yes      
Speed Up Queries and Improve Data Handling with Data 360 SQL (Beta) Yes      
Repeat Groupings in Compare Tables with Repeat Row Values Yes      
Gain Full Control over Number Widget Tooltips Yes      
Explore Pivot Tables with Expand and Collapse Yes      
Keep Widget Action Menus Visible Yes      
Data Integration
Use CRM Analytics Datasets in Data 360 (Generally Available) Yes      
Securely Connect Your Private Redshift Data to CRM Analytics Yes      
Use OAuth Security with Your Microsoft Azure SQL Database Connection Yes      
Upgrade to OAuth Security for Your Salesforce External Connections Yes      
Control Access to Data Based on a User’s Assigned Territories (Generally Available) Yes      
Improve Write to Data 360 Output Performance with Optimized Append, Upsert, and Delete Actions (Beta) Yes      
Accelerate Data Updates in Using Unique IDs for External Objects Yes      
Tableau Yes      
CSI Score (Beta)
Monitor Business Health with the CSI Score App       Yes
Simplify Score Analysis with AI-Powered Insights       Yes
Analyze Customer Signals with an Impartial Scoring Framework       Yes
Accelerate Time-to-Value with Guided CSI Score Setup       Yes
Customize CSI Score to Your Business Strategy       Yes
Identify Top Score Drivers with Predictive AI Models       Yes
Accessibility Enhancements in Analytics Yes      

Automation

Compose intelligent workflows with Flow Builder and Flow Orchestration. Integrate across any system with Flow Integration. Get help from AI to optimize and automate your supply chain business processes with Agentforce Supply Chain.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Automation Features Released by Month        
Flow Builder
Flow Builder Updates
Get More Accurate Draft Flows with AI (Generally Available)     Yes  
Evolve Flows Iteratively with Agentforce   Yes    
Simplify Your Flow Builder Layout by Collapsing Branching Elements   Yes    
Navigate Large Flows Faster by Collapsing or Expanding All Elements   Yes    
Set Up the Agentforce Panel Without Admin Configuration   Yes    
View Subflow Input and Output Variable Descriptions More Easily   Yes    
View Action Input Descriptions More Easily   Yes    
Navigate Flow Builder Faster with Enhanced Scrolling   Yes    
Decision Logic Labels Were Updated for Clarity   Yes    
Screen Flow Updates
Organize Data Table Records with Column Sorting at Runtime Yes      
Edit Records Directly in the Data Table at Runtime Yes      
Tailor Screen Flows to Your Audience with Component-Level Styling Overrides Yes      
Add Visually Distinct and Accessible Messages to Screen Flows Yes      
Visualize and Track Record Progress with Kanban Boards in Screen Flows (Beta)   Yes    
Preview Files Natively in Screen Flows   Yes    
Find and Select Flow Resources More Easily in Screen Flows Yes      
Open Screen Flows in Lightning Experience with a URL (Generally Available) Yes      
Flow Marketing Cloud
Automate Marketing Cloud Engagement Emails from Flow Builder Yes      
Ensure Recipients Don’t Get Duplicate Messages Yes      
Send Email Messages Using Activation Data Yes      
Run Segment-Triggered Flows at The Right Time with More Scheduling Options Yes      
Get More Targeted Segments in Segment-Triggered Flows Yes      
Test Multiple Records in Segment-Triggered Flows in Debug Yes      
Trigger Automation Event-Triggered Flows When CRM Records Change Yes      
Stay Informed About Path Experiment Outcomes Yes      
View Path Comparison Analytics in Path Experiment Element Yes      
Control Path Selection When Debugging Path Experiments Yes      
View Path Experiment History Yes      
Trace Individual Paths Through Flows with View Record Run   Yes    
Personalize and Debug On-Demand Flows with Apex Yes      
Remove Individuals from Flows Externally via API Yes      
Flow Data 360
Send Mass Notifications or Wait for Events with Asynchronous Broadcast Flows Yes      
Use Decisions, Add Exit Rules, and More with Enhancements to Activation-Triggered Flows Yes      
Use Flows with Data 360 Licenses and Increased Rate Limits Yes      
Label for Custom Real-Time Data Graph Event Was Changed Yes      
Flow Testing and Debugging
Retain Debug Configurations Within Flow Editing Sessions   Yes    
Assign Flow Tests to Specific Flow Versions for More Control Yes      
Test Record-Triggered and Autolaunched Flows with Isolated Test Data   Yes    
Flow Runtime
Flow and Process Run-Time Changes in API Version 66.0   Yes    
Flow Management
Monitor Flow Performance with View Flow Version Run Analytics   Yes    
Compare Screen Flow Versions to Track Changes More Efficiently Yes      
View Flow Usage in the Automation Lightning App   Yes    
Flow Extensions
Transcribe Spoken Audio with the Convert Base64 Speech To Text action   Yes    
Synthesize Speech with the Text To Speech Action (Beta)   Yes    
Convert Speech to Text in Flow with the Speech To Text Action   Yes    
Navigate to Flows in Lightning Experience from Custom Lightning Components   Yes    
Flow and Process Release Updates
Enforcing No-Argument Constructor on Apex Classes Used for Invocable Action Parameters (Release Update)     Yes  
Sort Apex Batch Action Results by Request Order (Release Update)     Yes  
Flow Approval Processes
Add Approval Submissions to Record Pages Without Custom Buttons   Yes    
Complete Approval Work Items in Flow Builder While Debugging   Yes    
View Flow Approval Process Automation Usage in the Approvals Lightning App   Yes    
Debug Specific Segments of Flow Approval Processes   Yes    
Control Which Flow Approval Process Steps to Run in Debug Mode with Test Output   Yes    
Other Changes to Flow Approval Processes   Yes    
Flow Orchestration
Create Orchestrations from the Automation Lightning App   Yes    
Complete Orchestration Work Items in Flow Builder While Debugging   Yes    
View Orchestration Automation Usage in the Automation Lightning App   Yes    
Debug Specific Segments of Flow Orchestrations   Yes    
Control Which Orchestration Steps to Run in Debug Mode with Test Output   Yes    
Other Changes to Flow Orchestration   Yes    
Automation Lightning App Updates
See Where Actions Are Used in Agentforce Builder and Prompt Builder (Beta) Yes      
Set Up and Monitor Flow Logging in One Place Yes      
MuleSoft for Flow: Integration
Enhance Data Exchange with Newly Added Third-Party Connectors Yes      
Use Third-Party Connectors with Full Support (Generally Available) Yes      
Trigger Flows with Third-Party Connector Triggers   Yes    
Integrate Flows with External Systems by Using Third-Party Connector Actions Yes      
Return Records from External Systems by Using Filters Yes      
Limit the Number of Records Returned in a Flow Using QuickBooks Online Connector Yes      
Use Custom Fields in More Third-Party Connectors Yes      
Generate MuleSoft for Flow: Integration Flows with AI Pre-Built Templates (Generally Available) Yes      
Create, Evolve, and Summarize MuleSoft for Flow: Integration Flows with Agentforce (Generally Available) Yes      
Authenticate Third-Party Connector Connections with Named Credentials (Generally Available) Yes      
Extend Automation Capabilities with Binary File Actions (Generally Available) Yes      
MuleSoft for Flow: IDP   Yes    
Agentforce Supply Chain
Streamline Your Business Processes with Agentforce Supply Chain       Yes

Commerce

Commerce enhancements include features for B2C Commerce, B2B Commerce, Omnichannel Inventory, and Order Management.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
B2C Commerce
B2C Commerce 2026 Deployment Schedule Yes      
26.5 Release
Manage Product Rankings and Displays with Visual Merchandising        
Update Site Assets Faster with Bulk Replication Yes      
Upgrade Your User Experience with Salesforce Cosmos Design   Yes    
Improve Product Search Results in Japanese with a Custom Dictionary       Yes
Elevate Store Search with the Upgraded Search Engine Yes      
26.4 Release
Capture Customer and Order Search Queries in Security Logs Yes      
Find Products by Using the Product Name Yes      
Monitor Product Readiness in the Product List View Yes      
View Price and Inventory Data in the Product List Yes      
Price Attribute Search Returns More Precise Results Yes      
Prioritize Exact Matches in Search Results       Yes
Improve Japanese Product Discoverability with Enhanced Tokenization     Yes  
Visually Enhance Your Business Manager with the New Cosmos UI   Yes    
Use the Enhanced Proxy Zone Framework Yes      
Control Center Audit Logs Are Now in Log Center   Yes    
Use Multiple Hostnames and Locales in Hybrid Auth Redirect URIs Yes      
Simplify Testing with a Default Domain (Generally Available)   Yes    
B2C Commerce API Release Notes for 26.4 Yes      
26.3 Release
Guide Shoppers to the Right Products by Prioritizing Question Sequences   Yes    
Preserve Shopper Preferences Across Categories     Yes  
Search Products for Price and Availability Yes      
Keep Your Sales Flowing Seamlessly with Omnichannel Inventory Resilience     Yes  
Replicate Only the Price Books That You Need     Yes  
Navigate Between Business Manager Apps More Quickly Yes      
Clone On-Demand Sandboxes for Faster Development and Testing     Yes  
Reuse Content Across Page Designer Pages with Content Asset Binding     Yes  
Control Content Eligibility with eCDN Cache Rules   Yes    
B2C Commerce API Release Notes for 26.3 Yes      
26.2 Release Yes      
26.1 Release Yes      
Agentforce for B2C Commerce
Shopping Agent for B2C Commerce Storefronts Yes      
Account Manager
Account Manager 2026 Deployment Schedule Yes      
Account Manager 3.8 Yes      
Account Manager 3.7 Yes      
Account Manager 3.6 Yes      
SFRA
Change the Order of the Payment Methods for Your SFRA Storefront   Yes    
Boost International Sales with Expanded Payment Methods for Your SFRA Storefront   Yes    
Manage Express Payment Visibility Across Your SFRA Storefront   Yes    
B2B Commerce
Salesforce B2B Commerce Features Released Monthly Yes      
Agentforce for B2B Commerce
Add Multi-Language Support to B2B Guided Shopping Agent Interactions   Yes    
Commerce Cart, Checkout, and Shipping
Let Buyers Request a Quote from Their Cart   Yes    
Extend B2B Store Pricing Rules with Custom Context Definitions   Yes    
Commerce Components
New and Changed Commerce LWR Store Components   Yes    
Commerce Search
Product Catalogs Include More Searchable and Filterable Fields       Yes
Accelerate Conversions with Predictive Product Suggestions Yes      
Improve Search Relevance with Synonym Rules   Yes    
Commerce Subscriptions
Allow Your Buyers to Renew Multiple Digital Subscriptions at One Time     Yes  
Sell Subscription Product Bundles in Your Commerce Store   Yes    
Enable Buyers to View Subscription History       Yes
Commerce Additional Features
Reorder Portal Creation Is Deprecated   Yes    
Turn Your B2B Store into a Branded Mobile App   Yes    
Sell Configurable Products in Your B2B Store   Yes    
Determine Product Visibility Dynamically by Using Qualification Rules   Yes    
Omnichannel Inventory
Prevent Inventory Suppression with Safety Stock Caps   Yes    
Order Management
Agentforce for Salesforce Order Management
Resolve Fulfillment Issues Proactively with Agentforce (Pilot)       Yes
Monitor AI-Generated Insights and Fulfillment Data in a Single Dashboard Yes      
Control the Order of Payment Capture       Yes
Manage Locations While Configuring Shipping Methods   Yes    
Point of Sale
Point of Sale Features Released Monthly Yes      
Point of Sale Version 11.7.1
Enforce Regional Cash Limits at Checkout Yes      
Improve Commission Accuracy with Advanced Attribution Settings Yes      
Support Multitender Flows for In-Store Pay by Link Yes      
Offer Consistent Language Across Receipt Types Yes      
Offer Flexible Refund Options for Gift Receipts Yes      
Make Tax-Free Shopping Easier with Global Blue Integration Yes      
Point of Sale Version 11.8.1
Manage Mixed Ownership Stores with Franchise Management Yes      
Prevent Store Closure Failures with Time Zone Checks Yes      
Process Fulfillment Orders in Bulk with Wave Picking Yes      
Simplify Transactions with Calculation-Driven Rounding for All Currencies Yes      

Customization

Complete Setup tasks more efficiently with the help of an AI assistant with Setup with Agentforce (beta). Import and export translation files more easily with enhancements to the Translation Workbench.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Customization Features Released by Month        
Setup with Agentforce
Streamline Administrative Tasks with Setup with Agentforce (Beta)     Yes  
Chat with the Setup Agent in More Languages (Beta)     Yes  
Open Setup Pages in a Dedicated Tab (Beta)     Yes  
Updated Permission Requirements for Setup with Agentforce (Beta)     Yes  
Get Enhanced Conversation Recommendations in Setup with Agentforce (Beta)     Yes  
Get Information About Key Org Health and Usage Metrics with Setup with Agentforce (Beta)     Yes  
Quickly Create a Salesforce Mobile App and Pages in Setup with Agentforce (Pilot)     Yes  
Open Newly Created Flows in Flow Builder from Setup with Agentforce (Beta) Yes      
Troubleshoot Access Using the Setup Audit Trail (Beta)     Yes  
Build Data Models Faster with Data Model Management Enhancements (Beta)     Yes  
Explore Setup with Agentforce Capabilities (Beta)     Yes  
Manage Queues with Setup with Agentforce (Beta)     Yes  
Use Both API Names and Labels to Reference Features (Beta)     Yes  
Reference Users with More Flexibility in Setup with Agentforce (Beta)     Yes  
Troubleshoot External Client App Access in Setup with Agentforce (Beta)     Yes  
Globalization
Export and Import Translated Files with Ease   Yes    
Speed Up Custom Label Updates in Translation Workbench   Yes    
Use Updated State Codes for Picklists   Yes    
Review Updated Label Translations   Yes    
Enable ICU Locale Formats (Release Update)   Yes    
List Views
List View Edit Limits Are Communicated More Clearly   Yes    
Use Updated Empty Value Placement in List View Sorting Yes      
AppExchange
Configure New Trialforce Login Pages Before Summer ’26   Yes    
Request Custom Pricing Directly from AgentExchange Listings Yes      
Discover Specific Agentforce Subagents and Actions in AgentExchange   Yes    
Discover AgentExchange Solutions Faster with Improved Search Capabilities   Yes    
General Setup
Submit Records for Approval by Using the Request Approval Component     Yes  
Button Order Was Updated on User Records   Yes    
Update Apex Code and Flows for Changed Sharing Recalculation Behavior (Release Update)     Yes  
DX Inspector
Track Development Activities in Your Org with DX Inspector Activity History   Yes    

Data 360

Data 360 features and changes are released as often as monthly, so check back again soon for the latest solutions. Changes included in the Spring 2026 release are generally listed under February.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Get Started with Data 360
Filter Credit Consumption by Data Space   Yes    
Streamline Your Tasks with New Data 360 Navigation (Beta)   Yes    
Connect Data
Troubleshoot Ingestion Errors with Problem Records DLOs   Yes    
Capture Real-Time Engagement Data with Page Type for Google Analytics 4   Yes    
Confirm Salesforce CRM Connection Changes for Enhanced Security        
Connect to Databricks on Azure with Private Connect   Yes    
Connect to More Unstructured Data Sources (Generally Available) Yes      
Connect to Snowflake on Azure with Private Connect        
Connect Unstructured Data to Government Cloud Orgs   Yes    
Control Website Data Ingestion with Web Content Crawler and Sitemap Connectors   Yes    
Ingest Adobe Experience Manager (AEM) Assets into Data 360        
Ingest Box Content into Data 360 Yes      
Ingest Helpjuice Knowledge Articles into Data 360        
Ingest Site Pages and Site Assets into Data 360 (Generally Available)   Yes    
Ingest Unstructured Documents with the Microsoft SharePoint Unstructured Data (Documents) Connector (Generally Available)   Yes    
Ingest YouTube Videos into Data 360        
Private Connect Moves to Admin Tools   Yes    
Provide Schema-Level Prompts to Guide Extraction in Document AI for Data 360   Yes    
Re-enable a Disabled Salesforce CRM Connector Data stream Field        
Support for Snowflake Instances on Different AWS Regions   Yes    
Prepare and Model Data
Create Batch Data Transforms by Using Custom Code with Code Extension (Beta)     Yes  
Ingest Data Faster with Ready-to-Use Data Lake Objects   Yes    
Query and Enhance Data with Insights
Connect and Visualize Data 360 Data with Microsoft Power BI Yes      
Dive Into Customer Shopping Cart Behavior with Insights Yes      
Enhance Real-Time Personalization with Lakehouse Data Yes      
Process Content
Use Data 360 Document AI in Government Cloud Orgs Yes      
Use and Build AI Models
Explore Advanced Capabilities in the New AI Models Tab   Yes    
Build Predictive Models Faster with the Enhanced Einstein Studio   Yes    
Explore Predictive Model Lineage from Your Model Details   Yes    
Build a Semantic Model
Build and Navigate Complex Models With the Improved Semantic Builder Canvas   Yes    
Standardize Business Performance with the Updated Metric Creation Flow Yes      
Unify Data Views with Global Filters Yes      
View Semantic Models with Restricted Fields or Data Objects        
Use Search in Data 360
Add Context to Chunks with Prepend Fields from Data Model Objects   Yes    
Combine Docling Parsing with LLM-Based Image Processing for Accuracy and Cost-Efficiency   Yes    
Customize Retrievers with Advanced Filter Conditions   Yes    
Fine-Tune, Test, and Optimize Retrievers in Retriever Playground (Generally Available)   Yes    
Measure Retrieval Augmented Generation (RAG) Performance with Retriever Metrics   Yes    
Create Segments
Analyze Filter Impact with Segment Filter Count   Yes    
Act on Data
Access Data Action and Data Action Targets in Companion Orgs with Data Cloud One   Yes    
Activate Segments with Consistent Order of Attributes or Columns   Yes    
Clarify Activation Field Names with Output Name Yes      
Data 360 Clean Rooms Are Now Generally Available   Yes    
Deploy Code Extension Components Using Data Kits (Beta)     Yes  
Leverage Currency Fields in Copy Field Enrichments   Yes    
Manage Activations in Companion Orgs with Data Cloud One   Yes    
Merge Copy Field Enrichments from Sandbox to Production   Yes    
Monitor the Match Count for Your Activations to Advertising Platforms Yes      
Standardize Contact Point Setup with Activation Templates   Yes    
Trigger Data 360 Activations Directly from a Flow (Beta)   Yes    
Build Cross-Channel Journeys Using API Activations in Data 360 (Generally Available)   Yes    
Use Batch DMO Activations in Activation-Triggered Flows   Yes    
Simplify LinkedIn CAPI Activation with the Conversion Type Filter  Yes      
Sync WhatsApp Engagement and Conversion Events to Meta using CAPI Yes      
Measure Ad Performance with TikTok Conversion API Yes      
Analyze Data
Create Engagement Target Objects Directly in Batch Data Transforms   Yes    
Research and Analyze Enterprise Content with Data 360 Notebook AI (Generally Available)   Yes    
Visualize Your Data Without SQL in Data 360   Yes    
Build and Share Functionality
Clean Up Data 360 Metadata in Older Sandboxes   Yes    
Deploy Data Kits Across Data Spaces        
Extend Data 360 by Using Custom Code with Code Extension (Beta)     Yes  
Protect Active Connector Settings in Data 360 Sandbox   Yes    
Develop with Data 360
Explore the Updated Data 360 Connect REST API Reference   Yes    
Extract Data from Specific Pages with Document AI   Yes    
Publish Batch DMO Activations On-Demand        
Retirement of Data 360 Reference Guide Yes      
Review the Accuracy of Extracted Data with Confidence Scores in Document AI   Yes    

Deployment

Whether you’re an admin using point-and-click tools or a developer writing code, these enhancements help you deploy your changes to a target org. 

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Accelerate DX Inspector Data Deployment with SOQL     Yes  
Streamline Metadata and Data Deployment with DX Inspector (Generally Available)     Yes  

Development

Whether you’re using Lightning components, Visualforce, Apex, or Salesforce APIs with your favorite programming language, these enhancements help you develop amazing applications, integrations, and packages for resale to other organizations.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Vibe Coding
Develop Apps Directly from the Agentforce Vibes Welcome Page   Yes    
Develop React Apps with Agentforce Vibes and Salesforce Multi-Framework (Beta)     Yes  
Brand and Add Images to Your React App with the Content Read-Only MCP Server (Beta)     Yes  
Develop Lightning Apps by Using Agentforce Vibes   Yes    
Build Agents Faster Using Agentforce Vibes   Yes    
Get High-Quality Metadata Using the Experts MCP Server (Beta)        
Generate High-Quality Metadata Using Salesforce Skills in Agentforce Vibes        
Validate and Optimize Your React Apps for Production (Developer Preview)   Yes    
Integrate the Agentforce Conversation Client in React Applications        
React Apps
Build and Use React Apps in Salesforce (Beta)     Yes  
Get Record Data in Your React Apps with Data SDK and GraphQL (Beta)   Yes    
Lightning Components
LWC API Version 66.0
Use Complex Template Expressions in Your Lightning Web Components (Beta)   Yes    
Display Consistent Empty State Illustrations With Theme Support (Beta)   Yes    
Lightning Component Library Is Retiring     Yes  
UTAM Documentation Moves to Salesforce Developers Site     Yes  
Get Complete Type Definitions for Lightning Base Components   Yes    
Update Your Custom Components for Use in Setup with Agentforce (Beta)     Yes  
Check For Errors From the Disconnected DOM Node Rehydration Fix   Yes    
Manage Page Errors with Error Console     Yes  
Do More with Lightning Out 2.0 Improvements   Yes    
LWS Trusted Mode Enablement Is Discontinued     Yes  
API Distortion Changes in Lightning Web Security   Yes    
Local Dev is Now Live Preview Yes      
Preview a Single Lightning Web Component in Your Browser (Generally Available) Yes      
Work with More MCP Tools for LWC Development (Beta)   Yes    
Lightning Types
Define Object-Based Custom Lightning Types with JSON Schemas   Yes    
Create Object-Based Custom Lightning Types in Setup   Yes    
Lightning Design System
Salesforce Lightning Design System Component Blueprints Updates Yes      
Use Dark Mode in More Editions (Beta) Yes      
Visualforce
Escape the Label Attribute of <apex:inputField> Elements to Prevent Cross-Site Scripting in Visualforce Pages (Release Update)   Yes    
Apex
Deploy Apex Components Faster by Running Only Relevant Tests (Beta)   Yes    
Use Apex Cursors for Expanded SOQL Query Result Support (Generally Available)   Yes    
Extract Picklist Values Based on Record Type   Yes    
Expose Apex REST and AuraEnabled Controller Methods as Agent Actions (Generally Available)   Yes    
Use Visualforce PDF Rendering Service with Apex Blob.toPdf() (Release Update)     Yes  
Review Apex Code for Changed Sharing Recalculation Behavior     Yes  
Filter Test Discovery API Results by Test Category   Yes    
Specify the Number of Async Jobs to Delete   Yes    
Use DataWeave in Transformations with Nested SOQL Queries   Yes    
Run SOQL Queries in User Mode as the Automated Process User   Yes    
Provide Visible No-Argument Constructors for Custom Apex Classes Used as Invocable Action Parameters in API Version 66.0 and Later     Yes  
API
Expose Custom SOQL in REST API Calls Using Named Query API (General Availability)     Yes  
Update Instanced URLs in API Traffic (Release Update)     Yes  
EventBusSubscriber Object’s Position and Tip Fields Are Being Deprecated   Yes    
Sending Session IDs in Outbound Messages Is Being Removed   Yes    
Metadata Deployments and Retrievals Have New Limits   Yes    
Data 360 SOQL Query Results Are Limited to 12-MB at a Time   Yes    
SOAP API login() Call in SOAP API Versions 31.0 Through 64.0 Is Being Retired (Release Update)     Yes  
Calls to Invocable Actions Are Validated for Constructor Visibility Requirements in API Version 66.0 and Later     Yes  
Packaging
Manage Package Upgrades with Customized Push Upgrades   Yes    
Recommend a Package Version to Your Subscribers   Yes    
Troubleshoot Subscriber Issues Faster by Enabling Debug Logs   Yes    
DevOps
Modernize Your Application Release Lifecycle with Next Generation DevOps Center (Generally Available)     Yes  
Accelerate Release Management with Next Generation DevOps Center (Beta)     Yes  
Enhance DevOps Center Security with External Client Apps     Yes  
Development Environments
Monitor Sandbox Copy Progress in Greater Detail with an Updated UI   Yes    
Create Full Sandboxes for Large Production Orgs Faster with Quick Create     Yes  
The New Data Mask and Seed (Beta)
Mask Sensitive Data by Using Data Mask and Seed (Beta)   Yes    
Work with the Data Mask and Seed’s (Beta) Redesigned User Interface   Yes    
Proactively Detect Personally Identifiable Information with Data Mask and Seed (Beta)   Yes    
Maintain Field Value Distribution with Data Mask and Seed (Beta)   Yes    
Get Precise Detail from Informative Masking Job Error Messages   Yes    
Run Masking Jobs with Flexible Execution   Yes    
Platform Development Tools
Agentforce DX
Build Enterprise-Ready Agents with Agentforce DX and Agent Script (Generally Available)   Yes    
Salesforce DX MCP Server   Yes    
Salesforce CLI
Keep Up with the Latest Salesforce CLI Enhancements   Yes    
New CLI Commands That Support Vibe Coding   Yes    
Salesforce Extensions for Visual Studio Code   Yes    
Agentforce Vibes IDE
Keep Up with the Latest Agentforce Vibes Enhancements Yes      
Agentforce Vibes Extension
Keep Up with the Latest Agentforce Vibes Extension Enhancements   Yes    
Download Agentforce Vibes Usage Data as a CSV File   Yes    
Metadata Visualizer Extension        
Agentforce Conversation Client (ACC)
Embed Agentforce Employee Agent Experiences Across Salesforce and External Web Apps        
Scalability
Plan and Peak Load Test with Scale Test       Yes
Deploy Scalable Apps with Scale Center       Yes
Optimize Pages with Lightning Experience Insights (Generally Available)     Yes  
Analyze Your Most Popular Pages with Usage Insights (Beta)     Yes  
Optimize Code with ApexGuru       Yes
Salesforce Functions
Salesforce Functions Is Being Retired       Yes
AppExchange Partners
Find Solutions Faster with the New AgentExchange   Yes    
Secure Your Connected App and External Client App Solutions   Yes    
Review and Comply with Connected App and ECA Security Requirements   Yes    
Automate the Selling Lifecycle with the AgentExchange Go-To-Market App        
Let Customers Request Private Offers Directly from Your AgentExchange Listing       Yes
Expertise Tab Removed from Consultant Listings        
Speed Up Agentforce Listing Creation Yes      
Change Data Capture
Change Data Capture Events No Longer Support Custom Formula Fields   Yes    

Experience Cloud

Make your Aura and LWR site pages more discoverable to AI-powered search engines and improve the precision of AI-generated answers with generative engine optimization. Create richer HTML content for Aura and LWR sites and enjoy greater design flexibility on LWR sites with expanded HTML allowlists and more readily available standard LWR components. Updates to Salesforce files make it easier for users to manage, delete, upload, and download files. The ability to create custom property types and editors for Aura and LWR sites is now generally available.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Aura and LWR Sites
Make Site Pages More Discoverable by AI   Yes    
Use Dynamic Redirect Rules in Aura Sites   Yes    
Return Users to Their Previous Page After Session Timeout   Yes    
Components in Experience Builder
Design LWR Sites with More Standard Component Options Yes      
Create Richer HTML Content with More Supported Tags and Attributes Yes      
Guide and Inform Experience Cloud Users with Personalized Task and Activity Components     Yes  
Submit Records for Approval by Using the Request Approval Component     Yes  
Developer Productivity
Create Custom Property Types and Editors for Lightning Web Components in Aura and LWR Sites (Generally Available) Yes      
Connect API Performance Beta Setting Was Removed   Yes    
Quickly Develop Lightning Web Components in a Real-Time Preview of Your LWR Site (Generally Available)     Yes  
LWR Sites Use the User's Date and Time by Default   Yes    
Site Performance
Simplify Custom Domain Management with a Stable Target Host Name   Yes    
Visualforce Sites Display Only the Specified Favicon Yes      
Salesforce Migrates Enhanced and Custom Domains Serving Digital Experiences to Cloudflare CDN   Yes    
Finish Updating Your Legacy Force.com Site URLs   Yes    
Salesforce Files
Protect Your Salesforce Org and Users by Scanning Files for Malware (Beta)   Yes    
Manage Files up to 10 GB in Salesforce Files   Yes    
Allow More Users to Delete Files   Yes    
Launch a Flow When a User Changes a File (Beta)   Yes    
Transition from Microsoft ACS to Azure Portal for Files Connect   Yes    
Other Changes        

Field Service

See what’s new in Agentforce Field Service, formerly Field Service, to help your team deliver on performance and customer service.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Field Service Monthly Release Notes        
Field Service Monthly Updates
Field Service Desktop Monthly Updates        
Field Service Mobile Monthly Updates        
Agentforce for Field Service
Handle Service Resource Absences Automatically     Yes  
Send Customers an Automated Email Confirming Their Scheduling Agent Request     Yes  
Streamline Pre-Work Brief with Rich Text Yes      
Boost Pre-Work Brief Adoption with Enhanced User Experience Yes      
Field Service Customer Engagement
Enable Private Mobile App Sharing in Visual Remote Assistant (VRA) Sessions     Yes  
Preview and Manage Images in the Visual Remote Assistant (VRA) Self-Service Request Yes      
Validate Visual Remote Assistant (VRA) Permissions and User Access Easily from the Configuration Panel Yes      
Streamline Image Management by Retrieving Multiple Visual Remote Assistant (VRA) Images Yes      
Field Service Go     Yes  
Field Service Mobile
Data Capture
Accelerate Data Entry and Improve Form Accuracy with the Data Capture Lookup Component   Yes    
Enhance Productivity by Previewing Multiple Images in Data Capture Forms   Yes    
Boost Efficiency by Expanding Data Capture to Assets and Custom Objects   Yes    
Capture Data Even Faster with up to 80% Improvement in Form Loading Times   Yes    
Enhance Work Processes by Adding Data Capture Forms to Mobile Timesheets and Service Resources   Yes    
Automate Hands-Free Data Entry with Data Capture Voice to Form (Generally Available)     Yes  
Enhance the Field Service Mobile App with Native GIS Mapping     Yes  
Enhance the Mobile User Experience with a Configurable Feed Yes      
Field Service Mobile App Support on Android 11 Is Deprecated   Yes    
Field Service iOS Mobile App Support on iOS 17 and iPadOS 17 Is Discontinued   Yes    
Boost Mobile Worker Productivity with Enhanced App Stability and Quicker Startup   Yes    
Control Bulk Status Change Icon Visibility for Bundled Service Appointments     Yes  
Work More Efficiently with the Revamped Work Order Overview Page Yes      
View Clear Information on Loading Stages During App Startup Yes      
Optimize Your Mobile App Performance with Updated Technical Guidance   Yes    
Field Service Operations
Discover Field Service Capabilities with My Service Journey   Yes    
Drive Intelligent Operations with Enhanced Scheduling and Optimization Insights (Beta)     Yes  
Field Service Scheduling and Optimization
Enhanced Scheduling and Optimization
Optimize Large Datasets in One Smooth Operation with Dynamic Scaling (Generally Available)     Yes  
Get More Optimal Scheduling with Updated Service Objective Scoring Formulas   Yes    
Access Optimization Request Files on Your Own (Generally Available)     Yes  
Get More Transparency into Service Operation Inefficiencies with Rule Violation Analytics (Beta)     Yes  
Experience Faster Dispatching with Enhanced Live Updates (Generally Available)     Yes  
Get More Precise Travel Time Calculations with Upgraded EU Maps Data Yes      
Get More Precise Travel Time Calculations with Upgraded Maps Data for the Republic of Ireland Yes      
Workforce Scheduling (Generally Available)
Easily Schedule Interactions for Agentforce Public Sector     Yes  
Simplify Workforce Scheduling Feature Discovery and Setup     Yes  
Manage the Availability and Workload of Your Staff with the Manager Console     Yes  
Customize Your Implementation with Unified Scheduling APIs     Yes  

Hyperforce

Products and features from Data 360, Marketing Cloud, Platform, MuleSoft, and Tableau Cloud are now available in more Hyperforce regions. Hyperforce Assistant introduced a new way to find hard-coded references. The Hyperforce public IP ranges now include addresses for inbound connections, in addition to existing outbound addresses. Prepare for IPv6 if you use IP allowlists.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Access Salesforce in More Regions with Hyperforce     Yes  
Find Hard-Coded References Using the Updated Hyperforce Assistant Process   Yes    
Hyperforce Public IP Ranges Now Include Inbound Addresses   Yes    
Prepare for IPv6 in Hyperforce Public IPs   Yes    
Scan Files for Malware (Beta)        

Industries

Learn about new features and enhancements across the Industries clouds.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Accounting Subledger
Align Accounting Subledger with Your Institution’s Data Strategy     Yes  
Asset Management
Enhance Proactive Customer Service with Agentforce     Yes  
Inventory Management Enhancements
Improve Order Fulfillment Accuracy with Inventory Allocation        
Streamline Inventory Counting Across Locations        
New and Changed Objects for Inventory Management     Yes  
Manage Asset Recall Inquiries Using Prebuilt Service Templates     Yes  
Access Claims from Product Service Campaign Items     Yes  
Timesheet and Labor Cost Optimization Enhancements
Agentforce for Timesheets and Labor Cost Optimization        
Associate Assets and Equipment with Timesheets     Yes  
Capture Details with Configurable Forms     Yes  
Control Timesheet Entry Field Visibility     Yes  
Update Verified Timesheets     Yes  
Upsell and Cross-Sell Products for Service with Agentforce     Yes  
Automotive
Agentforce for Automotive
Boost Sales Productivity with Industries Sales Assistance Yes      
Efficiently Manage Coverages for Proactive Customer Service Yes      
Automotive Finance
Defer a Customer's Payments in a Single Flow Yes      
Optimizing Automotive Loan Funding with Funding Workbench Yes      
Execute Post-Contract Review Tasks from Dealer Portals Yes      
Streamline Recall Inquiries with a Prebuilt Service Process Yes      
Access Automotive Claims from Product Service Campaign Items Yes      
Accelerate Automotive Feature Discovery and Setup Yes      
Associate Vehicles and Assets to Fleets Faster Yes      
Enable Stage Management for Key Automotive Objects Yes      
Expand Automotive Data Access and Mapping Yes      
New and Changed Objects for Agentforce Automotive     Yes  
Changed Metadata Type in Automotive     Yes  
Channel Revenue Management
Strengthen Partner Collaboration with Stock Rotation Incentives     Yes  
Manage Incentive Budgets to Drive Financial Accountability     Yes  
Enhance Financial Reporting with Subledger Integration     Yes  
Simplify Feature Discovery and Setup     Yes  
New and Changed Objects for Channel Revenue Management     Yes  
New Connect REST APIs in Channel Revenue Management   Yes    
Communications
Communications Features Released by Month        
Access More Industries Components in Agentforce Communications        
Billing and Usage Assistant is Scheduled for Deprecation     Yes  
Einstein Quick Quote for Enterprise Sales Management is Scheduled for Deprecation     Yes  
Enterprise Sales Management
Associate Cloned Quotes with New or Existing Opportunities        
Retain Original Asset Pricing During Modifications        
Prevent Unnecessary Action Status Updates During MACD Operations        
Accelerate Sub-Order Creation with Scaled Batch Sizes        
Confirm Deletion of Quote Line Items in the Summary Tab        
View Placeholders for Hidden Attributes in Enterprise Sales Quotes        
Process Large Enterprise Quotes with Enhanced Stability        
Revenue Cloud for Communications on Salesforce Platform
Communications Cloud Sales Is Now Revenue Cloud for Communications Yes      
Simplify Revenue Cloud for Communications Feature Configuration and Setup     Yes  
Refine User Access with a New Permission Set     Yes  
Transform Product Discovery with New Flow and Context Definitions     Yes  
Promotions in Revenue Cloud for Communications        
Consumer Sales in Revenue Cloud for Communications        
Communications TM Forum API        
Consumer Goods
Agentforce for Consumer Goods
Boost Sales and Efficiency with AI-Driven Retail Execution Insights     Yes  
Get In-App Agent Assistance with Agentforce (Generally Available)     Yes  
Retail Execution
Cancel Visits, Documents, and Orders on the Mobile App     Yes  
Experience Hands-Free Field Execution in Consumer Goods Cloud Mobile App     Yes  
Maintain Listing Classification Data Integrity Yes      
New and Changed Objects for Retail Execution   Yes    
Sync Management
Diagnose Sync Performance Easily with Named Query Analyzer Yes      
Manage Orders and Cases Offline in Consumer Goods Cloud Mobile App Yes      
Visual Studio Code Based Modeler
Customize Page Dimensions and Styles in Print Layout Yes      
Other Improvements in Visual Studio Code Based Modeler   Yes    
Trade Promotion Management
Get Accrual Data Directly in Tactic Funds Yes      
Get Accurate Financials for Tier Tactics and Growth Programs Yes      
Integrate Trade Promotion Management Data with Data 360 for Enhanced Insights Yes      
Configure Trade Calendar and Account Plan Views with Smart UI Enhancements Yes      
Choose Which Promotion Fields to Show in a Customer Business Plan Yes      
New and Changed Objects in Trade Promotion Management Yes      
Changed APIs in Trade Promotion Management   Yes    
Manage Consumer Goods Cloud Features in One Place   Yes    
Education
Agentforce for Education
Streamline Student Financials with Agentforce     Yes  
Provide Autonomous Transfer Credit Estimates to Prospective Students with Agentforce     Yes  
Strengthen Prospect Strategy by Creating Slack Research Channels and Canvases with Agentforce     Yes  
Centralize Course Collaboration in Slack with Agentforce     Yes  
Streamline Transfer Credit Evaluations for Students   Yes    
Accelerate Transfer Credit Evaluations in the Application Process     Yes  
Help Students Register for High-Demand Courses Efficiently     Yes  
Configure Educational Characteristics to Enforce Eligibility Checks During Course Registration     Yes  
Simplify Appointment Scheduling Setup in Agentforce Education   Yes    
Gain Trusted Education Insights with a Unified Semantic Layer     Yes  
Empower Advisors to Help Students with Personalized Career and Goal Planning   Yes    
Enhance the Efficiency of Academic Petitions and Waivers   Yes    
Explore Learning Programs and Request Details Directly in Campus and Program Finder     Yes  
Support Applicants to Sign and Manage Their Application Submissions     Yes  
Use Tailored Gift Visualizations for Each Planned Gift Type   Yes    
Connect Your Student Information System with Learning Management Systems   Yes    
Enhance Agentforce Education Feature Configuration and Setup   Yes    
New and Changed Objects in Agentforce Education Yes      
New Connect REST APIs for Education        
New Invocable Actions for Agentforce Education Yes      
Agentforce Energy & Utilities
Upload Customer Site Data in Bulk     Yes  
Generate Quotes for Customers with Multiple Sites     Yes  
Create Multisite Quotes Quickly     Yes  
Manage Agentforce Energy & Utilities Features in One Place     Yes  
Financial Services
Financial Services Features Released by Month        
Agentforce for Financial Services
Banking Relationship Assistance        
Banking Service Customer Assistance        
Complaint Management Assistance        
Financial Advisor Assistance Agent for FSC Managed Package        
Accelerate Setup with Salesforce Go   Yes    
Advanced Document Validation
Simplify Validation for Document Checklists Items   Yes    
Flexible Hierarchies
Map Complex Business Relationships to Assist in Decision-Making Yes      
Complaint Management
Speed Up Complaint Resolution   Yes    
Digital Lending
Streamline Loan Application Intake and Audit with Discovery Framework   Yes    
Financial Intermediaries        
Service Process Automation
Build Service Processes Faster with Prebuilt Templates in Unified Catalog   Yes    
Speed Up Resolutions for Service Processes with Agentic Self-Service     Yes  
Transaction Dispute Management
Manage the Complete Visa Dispute Lifecycle in One Place   Yes    
Unify Your Card Dispute Intake Process Yes      
Expand Your Dispute Intake to ACH Transactions Yes      
Increase Dispute Intake Flexibility for Service Representatives Yes      
Strengthen Dispute Cases with Supporting Transaction Evidence Yes      
Accelerate Mastercard Dispute Stage Setup with a Prebuilt Template     Yes  
Use More Agentforce Financial Services Objects with Data Cloud        
Unlock Retail Banking Performance with Analytics Dashboards   Yes    
Move Data Directly into Financial Account and Related Objects with Salesforce Integration User License   Yes    
New and Changed Agentforce Financial Services Objects     Yes  
New Connect REST API for Flexible Hierarchies        
Health
Simplify Health Cloud Feature Discovery and Setup   Yes    
Agentforce for Health Cloud
Use Agentforce for Health Cloud in Government Cloud Orgs     Yes  
Access Member Plans and Eligibility Data by Using Agent Actions     Yes  
Add Agentforce to Payer Contact Center Quickly     Yes  
Resolve Claims Queries Faster by Using Data 360 Zero-Copy Claims Actions     Yes  
Update athenahealth Patient Records Directly from Health Cloud     Yes  
Manage Patient Updates Faster with Agentforce for Provider Contact Center     Yes  
Intelligent Document Processing Is Now Document AI for Health Yes      
Support Diverse Healthcare Document Types with Custom Document Extraction Templates     Yes  
Review the Accuracy of Extracted Data with Confidence Scores     Yes  
Preview and Validate Extraction in Real Time     Yes  
Data Cloud for Health Cloud
Easily Deploy Preconfigured Healthcare Solutions Using Data Kits Yes      
Disease Surveillance Enhancements
Analyze Disease Trends and Critical Cases with Analytics Dashboards   Yes    
Home Health Enhancements
Simplify Coordination of Home Healthcare Across Patient Locations     Yes  
Personalize Home Healthcare by Using Custom Visit Instructions     Yes  
Enhance Health Outcomes with Offline Home Healthcare Assessments     Yes  
Calculate Budgets Precisely with Benefit Frequency     Yes  
Expedite Your Home Health Setup     Yes  
Integrated Care Management Enhancements
Optimize Smart Patient Care with Suggested Assessment Responses     Yes  
Boost Patient Engagement with MCG Assessments for Experience Cloud Sites     Yes  
Prevent Data Loss by Automatically Saving Assessments     Yes  
Streamline Care Plan Updates with the Enhanced Workflow Yes      
Facilitate Payer Collaboration with Authorized Care Data Access Yes      
Utilization Management Enhancements
Safeguard Data Integrity By Resolving Duplicate Prior Authorization Request Cases     Yes  
Instantly Approve Non-Duplicate Prior Authorization Requests     Yes  
New and Changed Connect REST API Resources in Health Cloud   Yes    
New and Changed Invocable Actions in Health Cloud   Yes    
Health Cloud Voice of the Customer Enhancements        
New and Changed Objects in Health Cloud   Yes    
Insurance
Use Digital Insurance Alongside the Insurance Managed Package or Insurance CRM     Yes  
Accelerate Sales with Unified Multi-Root Insurance Quoting Yes      
Agency Billing
Automate Agency Billing Journals        
Streamline Cash Flow with Automated Payment Processing        
Stay on Top of Overdue Premiums with Collections        
Schedule and Generate Invoices for Insurance Policies        
Generate Policy Transactions and Breakdowns        
Effortlessly Configure Billing Settings for Insurance Policies        
Manage Policy Lifecycle Better with Enhanced Versioning        
Enable Comparative Rating and Multiple Plan Selection     Yes  
Validate Complex Configurations with Constraint Rules Engine     Yes  
Simplify Quoting and Policy Configuration through Guided Flows   Yes    
Track Policy Limits with Flexible Duration Types     Yes  
Cap Payments at the Lowest Limit for Loss Claims   Yes    
Revise Claim Coverage Payment Details to Make Corrections     Yes  
Issue Ex Gratia Payments for Loss Claims     Yes  
Copy Data Between Nodes in a Pricing Procedure     Yes  
New and Changed Objects in Insurance   Yes    
New and Changed Connect REST APIs in Insurance   Yes    
Changed Connect REST API Request Bodies   Yes    
Changed Connect REST API Response Bodies   Yes    
New Connect in Apex Classes   Yes    
Changed Connect in Apex Input Classes   Yes    
Changed Connect in Apex Output Classes   Yes    
New Invocable Actions in Insurance        
New Metadata Types in Insurance        
Life Sciences
Account Management
Transform Life Sciences Data with Data 360   Yes    
Improve User Engagement with Prioritized Accounts   Yes    
View and Align Out-of-Territory Accounts on the Desktop Site   Yes    
Engagement Planning
Make Quick, Ad Hoc Adjustments to Your Activity Plans   Yes    
Achieve More Personalization with the Updated Activity Measure Workflow   Yes    
Engagement Execution
Shape Strategies by Using Collaborative Medical Insights   Yes    
Filter Admin Console Tiles Based on User Permissions        
Actionable List View and Quick Visit   Yes    
Signature Page Screen Snapshot   Yes    
Manage Visits from the Service Console   Yes    
Intelligent Content Integration in Web Visit   Yes    
Show Same-Address Attendees in the Sidebar   Yes    
Changes to Trigger Handlers        
Intelligent Content
Share Presentations as Unique Email Links     Yes  
Use Smart Content Search to Find Relevant Presentations     Yes  
Data and Analytics
Plan Better Customer Interactions from Anywhere   Yes    
Mobile App
Drive Efficiency in the Mobile App by Configuring Deep Links     Yes  
Limited Pilot Features for Life Sciences       Yes
New and Changed Objects for Life Sciences   Yes    
New and Changed Connect REST API Resources in Health Cloud   Yes    
Manufacturing
Agentforce for Manufacturing
Accelerate Sales Tasks with Industries Sales Concierge     Yes  
Efficiently Manage Coverages for Proactive Customer Service     Yes  
Upsell and Cross-Sell Products for Service with Agentforce     Yes  
Manufacturing for Sales
Sample Management        
Sales Agreements     Yes  
Manufacturing for Services
Access Claims from Product Service Campaign Items Yes      
Associate Assets to Fleets Faster Yes      
Manage Appraisals on Experience Cloud Sites     Yes  
Manage Asset Recall Inquiries Using Prebuilt Service Templates Yes      
Simplify Inventory Counting Across Parent and Child Locations     Yes  
Optimize Timesheet and Labor Cost Management     Yes  
Allocate Inventory Efficiently Across Locations     Yes  
Enhance Search Experience with Criteria-Based Search and Filter Yes      
Extend Stage Management to Additional Manufacturing Objects     Yes  
Optimize Channel Operations with Enhanced Channel Revenue Management     Yes  
Access Manufacturing Features and Setup in One Place Yes      
New and Changed Objects for Manufacturing        
New Connect REST API for Manufacturing   Yes    
New and Changed Metadata Type in Manufacturing     Yes  
New Apex Namespace in Manufacturing        
Media
Accelerate Discovery of Media Cloud Features     Yes  
Streamline Your Workflow with Instant Processing and Real-Time Updates     Yes  
Boost Advertising Sales Management with Instant Inventory Insight and Granular Campaign Control     Yes  
Improve Ad Campaign Precision with Advanced Targeting and MuleSoft Direct Enhancements     Yes  
Generate Larger Pitch Decks with Salesforce Document Generation     Yes  
Generate Quotes for Customers in Multiple Locations (Pilot)     Yes  
New and Changed Objects in Media Cloud   Yes    
New and Changed Connect REST APIs in Media Cloud   Yes    
Net Zero
Agentforce for Net Zero
Use Agentforce to Engage with Multiple Stakeholders to Collect ESG Data: ESG Data Collection     Yes  
Enable Agentforce Net Zero Features Across All Dataspaces in Data Cloud One     Yes  
Simplify FERA Emissions Reporting for Scope 3 Category 3 Compliance     Yes  
Improve Emissions Reporting for Leased Assets in Agentforce Net Zero     Yes  
Support All Quantitative Metrics for CSRD Reporting     Yes  
Generate Consolidated Reports for Your Entire Organization     Yes  
Perform Advanced Environmental Data Analysis in Data 360     Yes  
Enhance Emission Allocation with Category-Level Mappings     Yes  
New and Changed Objects in Agentforce Net Zero Yes      
Changed Metadata Types in Agentforce Net Zero Yes      
Public Sector
Deliver Agent-First IT Support to Public Sector Employees     Yes  
Agentforce for Public Sector
Discover Licenses and Permits and Answer FAQs with Agentforce     Yes  
Speed Up Candidate Sourcing with Agentforce Skill Matching     Yes  
Answer Job Seeker Questions Instantly with Agentforce     Yes  
Enhance Benefit Assistance with Comprehensive Data     Yes  
Collect Fees for Public Sector Services with Inbound Payments     Yes  
Generate Larger Documents for Agentforce Public Sector     Yes  
Enhance Agentforce Public Sector Feature Discovery and Setup     Yes  
New and Changed Objects in Agentforce Public Sector   Yes    
New APIs in Agentforce Public Sector   Yes    
Nonprofits
Get More from Agentforce Nonprofit with Expanded Object Capabilities     Yes  
Volunteer Management
Analyze Volunteer Data in Data 360 with Data Model Objects for Volunteer Management     Yes  
Manage Volunteer Shifts with the Shift Capacity and Coverage Agent     Yes  
Industries Common Features
Industries Common Features Released by Month        
Action Launcher
Recommend Actions Contextually on Any Record Page   Yes    
Action Plans and Events and Milestones
Give Users Only the Actions They Need for Action Plan Templates Yes      
Add Document Checklist Items to Action Plans for Financial Accounts Yes      
Get a Unified View of a Household’s Life Events Yes      
Actionable Relationship Center
Visualize More Relationships on an ARC Graph   Yes    
Batch Management
Use Related Object Fields to Build Granular Record Controls   Yes    
Improve Batch Job Reliability by Grouping Related Records   Yes    
Boost Batch Job Performance with the Latest Enhancements   Yes    
New Tooling API Objects in Batch Management   Yes    
Business Rules Engine
Improve Scalability in Business Rules Engine   Yes    
Expression Set Enhancements   Yes    
Improve Deployment Stability with Context Definitions   Yes    
Monitor Decision Table Actions in a Centralized View   Yes    
Simplify Business Rules Engine Feature Discovery and Setup   Yes    
Clarify Automated Decisions with Rule Explanations for Nested Expression Sets   Yes    
Control Null Values and No Matches in Expression Sets   Yes    
New and Changed Objects in Business Rules Engine   Yes    
Collections and Recovery
Route Voice Calls to Collections and Recovery Agents with Agentforce Voice     Yes  
Automate Outreach to Delinquent Borrowers to Boost Cash Flow and Reduce Bad Debt     Yes  
New Invocable Actions     Yes  
Compliant Data Sharing
Delete Compliant Data Sharing Participant Records   Yes    
Criteria-Based Search and Filter
Optimize Search Experience with Consistent Data Display     Yes  
Context Service
Enhanced Context Definition Mapping User Interface   Yes    
Select Data Space for a Context Mapping   Yes    
Context Definition Packaging and Migration Enhancements   Yes    
Preserve Customizations and Inheritance When Cloning Context Definitions   Yes    
Data Processing Engine
Validate Logic and Debug Faster with Data Preview   Yes    
Run Definitions in Data 360 Companion Orgs   Yes    
Get Holistic Insights About Definition Performance in a Single View   Yes    
Get Actionable Guidance for Failed Runs   Yes    
Retrieve Details of Records that Failed Writeback   Yes    
Monitor Record Group Counts for Composite Writeback   Yes    
Locate Nodes You're Looking for with Ease   Yes    
Data 360 Enhancements in Data Processing Engine   Yes    
Changed Objects in Monitor Workflow Services for Data Processing Engine   Yes    
Discovery Framework
Capture Assessment Responses with Exact Question Versioning   Yes    
Generate Context-Specific Questions with Generative AI   Yes    
Engagement
Enhance AI Summaries with Multimodal Inputs   Yes    
Optimize Sorting and Filtering of Prompt Data with Context Service   Yes    
Fundraising
Improve the Donor Experience with a Self-Service Donor Support Agent (Beta)     Yes  
Tailor the Gift Entry Experience     Yes  
Streamline Gift Entry with Flexible Tools Yes      
Use Tailored Gift Visualizations for Each Planned Gift Type   Yes    
Strengthen Prospect Strategy by Creating Slack Research Channels and Canvases with Agentforce     Yes  
New and Changed Objects for Fundraising   Yes    
Grantmaking
Future-Proof Your Application Process with the Application Form Object     Yes  
Complete Forms with a Mobile-Friendly Design and Simplified File Management   Yes    
New and Updated Objects in Grantmaking Yes      
Industries Configure, Price, Quote (CPQ)
Optimize Invocable Actions User Access with New Permission Set     Yes  
Integrate DRO with Industries CPQ     Yes  
Optimize Performance for Complex Carts with Level-Based Pagination for Standard Cart APIs     Yes  
Enhance Asset to Order Conversion with New Record Type Field Yes      
Streamline Cart Operations and Data Updates with Advanced Caching     Yes  
Get Pricing Benefits by Retaining Original Asset Price in Standard Cart APIs     Yes  
Gain More Control Over Your Industries CPQ Cart with New Line Item Fields Yes      
Get Accurate Line Item Pricing Values with Improved Decimal Precision Yes      
Achieve Transactional Integrity with a Single Click     Yes  
Prevent Unnecessary Action Status Updates During MACD Operations     Yes  
Support Larger-Scale Assets with Extended Asset Line Numbering     Yes  
Interest Tags
Enforce Sharing Rules for Tag Category   Yes    
List Builder for Data Cloud Segment
Extend Actionable Lists to Your Companion Orgs   Yes    
Omnistudio for Industries       Yes
Process Compliance Navigator
Control Compliance Record Access by Using Compliant Data Sharing     Yes  
Achieve Audit Readiness with Compliance Control Testing     Yes  
Enforce Compliance Control Testing Status Transition and Validation Criteria     Yes  
Streamline Data Access with Context Definitions     Yes  
Clarify Purpose with the Renamed Logged-in User Locale Setting     Yes  
Enforce Validation Criteria for Regulations and Policies     Yes  
Track Policies and Regulations that Govern Your Assets     Yes  
New Agentforce Process Compliance Navigator Jumpstart Bundles     Yes  
New Objects in Process Compliance Navigator        
Program and Case Management
Lower the Barrier to Entry with Guest Access for Program Management Yes      
Simplify On-The-Go Attendance Tracking for Your Staff Yes      
Streamline Participant Intake with a Guided Work Flow     Yes  
Confirm Participant Program Eligibility in Real Time     Yes  
Accelerate Data 360 Readiness for Program and Case Management     Yes  
New and Updated Objects in Program and Case Management Yes      
Rollup Definitions
Make More Informed Decisions with On-Demand Record Rollup     Yes  
View Multiple Record Rollup Results in One Place     Yes  
Configure On-Demand Record Rollup Easily with the New Guided Setup     Yes  
Unified Catalog
Build Tailored Workflows for Standardized Service Requests   Yes    
Enhance Service Process Portability by Using Guided Template Deployment   Yes    
Control Service Object Updates Directly in Service Design   Yes    
Design Flexible Eligibility Rules with Granular Logic Control   Yes    
Verify Product Eligibility on Behalf of Customers and Employees     Yes  
Other Enhancements to Unified Catalog   Yes    
New Connect REST APIs in Unified Catalog        

Marketing

Personalize every moment of engagement across the customer lifecycle and drive growth for your business with the latest features and enhancements from Salesforce Marketing apps.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Marketing Cloud Next
Create Grounded, Interactive Campaigns with the Agentforce Campaign Experience Yes      
Partition and Align Data and Marketing Content with Business Units     Yes  
Create and Personalize Content More Efficiently
Create Content Faster with Productivity Enhancements Yes      
Build Richer, More Personalized Emails and Share Consistent Templates Yes      
Brand and Personalize Web Content Yes      
Reach Your Customers with Messaging Channels
Engage Mobile App Customers and Track Their Interactions     Yes  
Extend Your Marketing with New SMS Enhancements     Yes  
Transform Email Interactions with Smarter Engagement and Deliverability Enhancements     Yes  
Enhance WhatsApp Conversations with New Message Types and Optimization     Yes  
Drive Better Outcomes with Improved Reporting Tools Yes      
Measure Marketing Engagement on Record Pages     Yes  
Other Changes in Marketing Cloud Next   Yes    
Updates to Related Features     Yes  
Marketing Cloud Account Engagement
Unify Data with Enhancements to Data 360 for Account Engagement Yes      
Match Overall Email Marketing Consent with Marketing Cloud Next   Yes    
Send Approved Emails, SMS, and WhatsApp Content     Yes  
Google Adds “via” Tag to System Emails Yes      
Protect Form Visitor Privacy Yes      
Marketing Cloud Engagement
Transform Your Emails, Campaigns, and Data with Marketing Cloud Next for Engagement        
Drive Conversions and Engagement with Advanced Messaging Capabilities        
Retain Original External Key Values in Package Manager        
Improve Precision in Salesforce Data Entry Events       Yes
Improve Event Notification Service (ENS) Reliability        
Improve Security for Client Secrets        
Restore Data That was Cleared from a Data Extension Yes      
Get Einstein Metrics Guard Bot Scoring for Marketing Cloud Engagement Yes      
Duplicate Marketing Cloud Engagement Users in Marketing Cloud Next        
Archived Release Notes Yes      
Marketing Intelligence in Marketing Cloud Next
Unlock Deeper Insights with Improved Data Management        
Drive Strategy with Advanced Marketing Analytics Insights        
Get a Unified View with the Marketing Intelligence Home Tab        
Improve Results with the Enhanced Paid Media Optimization Agent        
Salesforce Personalization in Marketing Cloud Next
Personalization Features Released by Month        
Localize Recommendations for Salesforce Personalization       Yes
Capture More Relevant Engagement Data for Evaluation        
Accelerate Data 360 Web Connector Setup with the Marketing Cloud Personalization Sitemap Converter        
Use Customized Web Data Streams to Capture Engagement Data in Data 360 for Salesforce Personalization       Yes
Maximize Revenue with Impactful Promotion Recommendations       Yes
Personalize Decision Responses with Merge Fields       Yes
Use Real-Time Calculated Affinities to Gain Customer Preference Insights        
Build Data 360 Sitemaps for Personalization Using the Sitemap Builder        
Sort Rule-Based Recommendations Meaningfully       Yes
Show or Hide Recommendations Based on Date and Time       Yes
Automate Testing Using Experimentation as a Service       Yes
Set Up Salesforce Personalization With an Improved Workflow        
Extend Marketing Cloud Personalization Data with Marketing Cloud Next for Personalization        
Personalize Mobile Experiences with Engagement Mobile SDK     Yes  
Curate Website Content with Agentforce Adaptive Websites       Yes
Loyalty Management
Get Added Benefits by Linking Your Loyalty Memberships Yes      
Integrate Loyalty Programs Seamlessly with Google Wallet   Yes    
Global Promotions Management
Drive Higher Unit Sales with Recurring Incentives Yes      
Show Promotions to People in Their Preferred Language     Yes  
Scan All Categories for Eligible Promotions Yes      
Add Rewards for All Eligible Categories and Products Yes      
Data 360 for Global Promotions Management        
Run Promotions on Sites Powered by Experience Cloud Yes      
Communicate Reasons for Coupon Ineligibility Yes      
Refine User Access with New Global Promotions Management Permission Sets     Yes  
Boost Performance with Asynchronous Processing of High-Volume Redemption Transactions     Yes  
Optimize Point Accounting with Accurate Expiration of Points   Yes    
Data 360 for Loyalty Management
Enhance Audience Targeting with Unified Individuals   Yes    
Set Up Data Graphs in Companion Orgs   Yes    
Standardize Point Expiration by Using Current Date     Yes  
Refine User Access with New Loyalty Management Permission Sets     Yes  
New and Changed Objects in Loyalty Management   Yes    
Changed Metadata Types in Loyalty Management        
New Invocable Actions in Loyalty Management        
New and Changed Connect REST APIs in Loyalty Management        
Referral Marketing
Accelerate Engagement by Connecting Journeys to Marketing Cloud Business Units Yes      
Data 360 for Referral Marketing
Enhance Audience Targeting with Unified Individuals   Yes    
Set up Data Graphs in Companion Orgs   Yes    

MuleSoft

Use the MuleSoft Anypoint Platform suite of products to connect and integrate apps, systems, and data across your enterprise. Streamline operations by building and automating processes with clicks instead of code. You can design, develop, govern, and share APIs and integration apps and host them in the cloud or on-premises.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
MuleSoft API Catalog for Salesforce
Bring MuleSoft MCP Servers into API Catalog (Beta)   Yes    
Create and Manage Salesforce Hosted MCP Servers   Yes    
Map Your Custom Flows and Apex Actions to MCP Server Tools   Yes    
View Manually Registered External MCP Servers in API Catalog (Beta)   Yes    
View External Services in API Catalog   Yes    
Manage MuleSoft Sync in API Catalog   Yes    
View Apex REST APIs in API Catalog and Activate Actions (Generally Available)   Yes    
View AuraEnabled APIs in API Catalog and Activate Actions (Generally Available)   Yes    
View Named Query APIs in API Catalog and Activate Actions (Beta)   Yes    
MuleSoft Integration Intelligence   Yes    

Mobile

The Salesforce mobile app now uses single sign-on for faster logins and notifications that lets you work on tasks. Create mobile and offline ready Lightning Web components with Mobile MCP tools.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Salesforce Mobile App
Everything That’s New in the Salesforce Mobile App
Salesforce Mobile App Requirements Have Changed Yes      
Complete Tasks Directly from Custom Phone Notifications (Beta)        
Access Record Attachments in the Offline App with Files Priming (Generally Available) Yes      
Easily Configure Offline App Landing Pages with Mobile Builder (Generally Available)     Yes  
Log In to the Salesforce Mobile App with Email by Default Yes      
Elevate In-Person Meetings with Mobile AI Transcription Yes      
Access React Apps Directly Within the Salesforce Mobile App (Beta) Yes      
Mobile Publisher
Experience a Consistent URL Handling Journey Across Platforms Yes      
Access Near Field Communication (NFC) Capabilities on Mobile Publisher Apps     Yes  
General
Mobile MCP Tools Now Available on Salesforce DX MCP Server (Beta)   Yes    
New Version of Test Harness Now Available   Yes    
Generate Salesforce Mobile Native Apps with MAGE (Developer Preview)   Yes    

Omnistudio

Validate your workflows built with Omniscripts and Flexcards end-to-end by using the UI Test Automation Model (UTAM) framework. For a fast, scalable experience, add Omnscripts and Flexcards to Lightning Web Runtime (LWR) Experience Cloud sites (pilot). Get immediate help with an Omnistudio component or element with the Omnistudio Assistance AI Agent (pilot). With accessibility improvements for Omniscripts and Flexcards, create inclusive workflows and solutions for customers and users with disabilities. Filter empty records in Omnistudio Data Mapper Extract and Turbo Extract components with the Is Null operator.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Seamlessly Migrate from Vlocity Industries Managed Package or Omnistudio Foundation Package with Standard Data Model to Omnistudio Standard Runtime by Using the Omnistudio Migration Assistant        
Enforced Security Checks for Omnistudio for Managed Packages Yes      
Enforced Security Checks for Omnistudio Yes      
​Automate UI Testing for Omniscripts and Flexcards Yes      
Get Instant Product Assistance and Troubleshooting with Omnistudio Assistance AI Agent (Pilot)       Yes
Accessibility Enhancements in Omnistudio Yes      
Get Null Values Easily with the New Is Null Operator in Data Mappers Yes      
Enhance Your Experience Cloud LWR Sites with Flexcards and Omniscripts (Generally Available) Yes      
Find Omnistudio API Documentation in a New Location Yes      
Removal of Hosted Content for Omnistudio for Managed Packages Yes      
Omnistudio Minor Releases       Yes

Partner Cloud

Start managing the full partner lifecycle in one place with tools built directly into Salesforce. Use Partner Cloud to recruit, onboard, enable, and co-sell with partners while giving them secure access to the data and workflows they need. Bring together key capabilities like deal registration, incentives, training, and performance tracking so your team can scale indirect sales and improve partner relationships. Partner Cloud helps you do more with the partners you already have—faster, and with less manual work.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Automate Referral Tracking with B2B Referral Flows Yes      
Create and Track Joint Business Plans with Your Partners Yes      
Include Referral Codes in Deal Registrations Yes      
Monitor Partner Success Agent Performance with Agent Analytics Yes      

Revenue Management

Learn about new features and enhancements for Agentforce Revenue Management.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Discover More Agentforce Revenue Management Features with Salesforce Go   Yes    
Promotions in Agentforce Revenue Management (Beta)
Increase Sales by Using Promotions in Agentforce Revenue Management (Beta)     Yes  
New and Changed Objects for Promotions in Agentforce Revenue Management (Beta) Yes      
New and Updated Connect REST APIs for Promotions (Beta)        
Product Catalog Management
Simplified Product Data Cache Refresh Yes      
Select More Products During Product Discovery Yes      
Find Products Faster in Large Catalogs with Increased Search Limits Yes      
New and Changed Connect REST APIs in Product Catalog Management        
Salesforce Pricing
Streamline Complex Quote Calculations with Smarter Price Propagation     Yes  
Package Your Pricing Workflow Seamlessly     Yes  
Troubleshoot Pricing Elements with Advanced Price Log Settings     Yes  
Build Pricing Logic with Conditional IF Statements     Yes  
Accelerate Debugging of Pricing Flows     Yes  
Pricing Operations Console Is Now Revenue Cloud Operations Console     Yes  
Product Configurator
Accelerate Troubleshooting for Global Teams with Translation Support for Run-Time Messages     Yes  
Improve Usability with a More Flexible and Intuitive Configurator Interface Yes      
Enable Non-Blocking UI Behavior for Attributes and Options Yes      
Use Configuration Logs to Debug Configurations Yes      
Access Configurator API More Easily by Using a Lightning Web Component Yes      
Update Sales Transaction Fields in a Third-Party Configurator UI Yes      
Updates in Default Product Configurator Flow     Yes  
Transaction Management
Autopopulate Default Child Lines and Attributes During Quote Line Import     Yes  
Set Up Quote Line Import Easily When Multiple Currencies Are Enabled     Yes  
Manage Complex Deals and Amendments by Using Multiple Ramp Schedule Groups     Yes  
Enrich Navigation by Using Advanced Filtering     Yes  
Automate Consistent Line Item Sequencing on Quotes and Orders (Pilot)     Yes  
Show Precise Discounts in the Price Waterfall     Yes  
Track Product Swap, Upgrade, and Downgrade Amendments Yes      
Modify Upcoming Orders with Future-Dated Amendments Yes      
Restrict User Access to Sensitive Data When Pricing Quotes and Orders     Yes  
Save Time by Setting Instant Pricing to Active by Default     Yes  
Changed Object in Transaction Management     Yes  
New Connect REST API in Transaction Management        
New and Changed Invocable Actions in Transaction Management        
Changed Tooling API Object in Transaction Management     Yes  
Advanced Approvals
Approve Resubmissions Faster by Using Custom Logic     Yes  
Improve Approval Reviews with Custom Email Templates for Key Approval Paths     Yes  
Process Smart Approvals Faster by Skipping Condition Checks   Yes    
Define Complex Smart Approval Logic with More Data Types   Yes    
Manage Complex Workflows Easily by Adding More Conditions   Yes    
Tailor Your Approval Process with Custom Business Data Yes      
Verify Approval Decisions with Field History and Attachments Yes      
New and Changed Objects for Advanced Approvals Yes      
New Invocable Action in Advanced Approvals        
Dynamic Revenue Orchestrator
Extend Orchestration to All Business Transaction Types Yes      
Plug Custom Logic Between Decomposition and Plan Generation Yes      
Design Decomposition Rules Seamlessly by Using the Enhanced Workspace Yes      
Prevent Callout Failures During External System Downtime Yes      
Migrate Rules Between Salesforce Orgs Yes      
Orchestrate Industries Configure, Price, Quote (CPQ) Orders by Using Dynamic Revenue Orchestrator (DRO) Yes      
Design and Visualize Decomposition Rules for Enterprise Price Catalog Products Yes      
Orchestrate Move and Change of Plan Orders from Industries Configure, Price, Quote (CPQ) Yes      
Changed Objects in Dynamic Revenue Orchestrator Yes      
New Invocable Actions in Dynamic Revenue Orchestrator        
Changed Metadata Type in Dynamic Revenue Orchestrator        
New Tooling API Object in Dynamic Revenue Orchestrator        
New Platform Events in Dynamic Revenue Orchestrator   Yes    
Usage Management
Expedite Product Setup by Using Usage Product Validator     Yes  
Save Quote and Order Rate Card Entries Automatically     Yes  
Generate Assets for Usage Products with Order Item Action     Yes  
Avoid Unexpected Charges by Monitoring Daily Usage and Overages     Yes  
Provide Customers Visibility into Their Wallet Balances     Yes  
New Connect REST APIs        
Billing
Customer 360
Resolve Billing Inquiries and Disputes Efficiently   Yes    
Summarize Billing Transactions with a Statement of Account   Yes    
Billing Foundation
Gain More Flexibility with Order Item Billing   Yes    
Offer Flexible Billing Frequencies for Quotes and Orders   Yes    
Billing Amendments
Align Billing Dates with Order Item Detail and Quote Line Detail Records   Yes    
Align Billing with Subscription Term Updates   Yes    
Align Billing with Changes to Future-Dated Orders and Quotes   Yes    
Capture Accurate Billable Amounts After Rollbacks   Yes    
Generate Precise Billing for Multiple Ramp Deals   Yes    
Maintain Billing Accuracy During Price Changes   Yes    
Ensure Billing Accuracy During Product Swaps   Yes    
Tax Management
Maintain Tax Compliance with Credit Memo Voiding and Recovery   Yes    
Calculate Precise Tax for Products with Enhanced Tax Treatment Item Resolution   Yes    
Support Regional Tax Compliance by Capturing Header-Level Tax Totals   Yes    
Calculate Taxes with the Standard Tax Engine   Yes    
Meet Tax Compliance by Capturing Tax Identification Details   Yes    
Invoice Management
Allocate Invoice Charges Across Multiple Billing Accounts with Billing Arrangements   Yes    
View Invoices in a Centralized List on Order Records   Yes    
Generate Personalized On-Demand Invoice Documents   Yes    
Void Posted Invoices Directly from the Invoice Record with a Quick Action   Yes    
Credit Memo Management
Organize Credit Memos by Using Sequential Numbering   Yes    
Payments
Add and Manage Saved Payment Methods by Using Pre-Tokenized Data   Yes    
Apply Credit Memos and Payments Automatically Based on Rules   Yes    
Maximize Revenue Collection by Using Custom Payment Retries   Yes    
Accelerate Collections by Converting Debit Memos to Invoices   Yes    
Accounting
Capture Transaction Amounts and Summary Records in Functional Currency   Yes    
New and Changed Objects for Billing   Yes    
New and Changed Connect REST APIs        
Changed Connect in Apex Class in Billing        
Changed Metadata Types in Billing        
New Invocable Actions in Billing        
CommerceTax Namespace        
Salesforce Contracts
Control Section Name Visibility When Inserting Content Yes      
Preserve Formatting When Inserting Clauses Yes      
Assign Profile-Based Access for Sections   Yes    
Control Internal Reviewers Based on Users or Profiles Yes      
Reconcile More Data with Expanded Data True-Up Capacity Yes      
Review Redline Differences in a Comparison Document Yes      
Improve Document Accuracy with Advanced Data True-Up Enhancements Yes      
Migrate Templates Across Salesforce Environments   Yes    
Manage Document Check-In Behavior with Configurable Async Processing        
Find Content in Sections and Clauses Faster        
Changed Connect REST API Request Bodies in Salesforce Contracts        
Salesforce Document Generation
Filter Context Data for Document Generation Yes      
Transform Context Data Before Generating Documents   Yes    
Generate Larger Documents with Expanded File Size Support Yes      
Preview Documents by Using Hybrid Setting Across Contracts and Omniscripts   Yes    
Manage Preview Document Storage in Omniscripts Yes      
Agentforce for Revenue Management
Get Product Recommendations While Adding Products (Beta)     Yes  
Explain Invoice Charges Faster with Conversational AI     Yes  
Resolve Common Billing Inquiries Quickly with Billing Employee Assistant     Yes  
View Your Consumption Overages in Tokens     Yes  
Streamline Quoting for Partners by Using Agentforce     Yes  
Find the Subscription Management Documentation in a New Format        

Sales

Learn about the latest features and updates to grow your pipeline and increase the efficiency of your sales teams. Sales Cloud is now Agentforce Sales. You may see references to Sales Cloud in our application and documentation.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Sales Features Released by Month        
AI Agents for Sales
Agentforce Inbound Lead Generation
Capture Leads and Schedule Meetings Autonomously     Yes  
Continue Lead Engagement with Agent Handoff     Yes  
Agentforce Qualification
Automate Qualification with Agentforce     Yes  
Qualify Contacts and Person Accounts with Agentforce     Yes  
Agentforce Lead Nurturing
Set Up Agentforce Lead Nurturing Faster with Guided Configuration     Yes  
Scale Up Lead Nurturing Activity with Automatic Limit Management   Yes    
Build Pipeline Faster by Assigning Prospects to Agentforce Lead Nurturing in Bulk   Yes    
Control and Customize Agent Behavior Faster with Modular Topics and Actions   Yes    
Connect with Prospects More Effectively by Letting Lead Nurturing Agents Use Sellers’ Email Addresses   Yes    
Confirm the Voice, Tone, and Personalization of Agent Emails Before They are Sent   Yes    
Agentforce Sales Management
Move Deals Forward with Post-Meeting Suggestions from Agentforce     Yes  
Experience a Faster Agentforce Pipeline Management Setup     Yes  
Streamline Account Research and Strategy with Agentforce Account Management     Yes  
Accelerate Sales Workflows with Agentforce Pipeline Management and Agentforce Account Management in Slack     Yes  
Sales Management User Permission Set Group Has Changes   Yes    
Access Pipeline Management Prompt Templates Quickly in Setup   Yes    
A New Permission Set Was Added to the Sales Management User Permission Set Group   Yes    
Control Which Fields Receive Autonomous Updates     Yes  
Agentforce Sales App in ChatGPT (Beta)
Manage Deals Directly from the Agentforce Sales App in ChatGPT (Beta)     Yes  
Control User Access to the Agentforce Sales App in ChatGPT (Beta)        
Agentforce Sales App in Gemini (Beta)
Manage Sales Strategy and Update Records Directly in Gemini (Beta)     Yes  
Prospecting Agents
Generate Prospects with Prospecting Agents     Yes  
Amplify Your Prospecting Capabilities with Multiple Prospecting Agents     Yes  
Boost Prospect Conversion with Group Calendar Availability     Yes  
Change Inbound Lead Generation and Lead Nurturing Agent Behavior Faster   Yes    
Sales Fundamentals
Get Your Agentic Sales Org Ready in a Few Clicks     Yes  
Guide Your Daily Activities with an AI-Driven Workspace     Yes  
Personalize Sales Account Research with Custom Field Mapping     Yes  
Einstein Conversation Insights
Use Call Summaries and Generative Insights Across All Calls     Yes  
Accelerate Transcription and Insights with Vendor Transcripts     Yes  
Get More ECI Licenses Automatically with Enterprise Edition     Yes  
Understand Why You Win or Lose with Opportunity Closing Recaps     Yes  
Einstein Conversation Insights Data Is Now Native to the Salesforce Platform     Yes  
Get Transcripts and ECI Features for In-Person Meetings     Yes  
Take Advantage of Improved Participant Matching for Microsoft Teams Calls Yes      
Use Call Transcripts from Gong     Yes  
Use Einstein Conversation Insights with Starter and Pro Suite     Yes  
Pipeline Inspection
Standardize Deal Qualification with Sales Methodology     Yes  
Sales Programs and Partner Tracks with Enablement
Enablement
Scale Enablement to More Users with Streamlined Setup Experience     Yes  
Boost Sales Performance in Your Territories with Enablement Programs     Yes  
Remove Multiple Users from Enablement Programs Efficiently     Yes  
Prebuilt ECI Measures Aren’t Available with the New ECI Setup for Enablement     Yes  
Sales Performance Management
Salesforce Maps and Salesforce Maps Advanced
Control Access to Layers and Folders in Salesforce Maps Yes      
Gain Better Performance with the Enhanced Salesforce Maps Mobile Experience     Yes  
Sales Planning
Design Territories with Shared Boundaries   Yes    
Allocate Financial Targets to Accounts in Territory Planning   Yes    
Enjoy Improved Performance in Territory Planning   Yes    
Create Alignment-Based Quota Plans   Yes    
Sales Planning Version 1 is Scheduled for Retirement   Yes    
Salesforce Spiff        
Email, Calendar, and Integrations
Email Configuration
Adopt Authorized Email Domains (Release Update)     Yes  
Send Email for Users with an Unverified Email Domain   Yes    
Check Your Domain’s Verification Status     Yes  
DKIM Signatures Protect the Reply-To Header Yes      
Einstein Activity Capture
Upgrade Microsoft 365 Authentication in Einstein Activity Capture to Microsoft Graph   Yes    
Include Email Insights in Custom Report Types   Yes    
Monitor Accurate Event and Email Sync with Detailed Metrics and Failure Reports   Yes    
Make Captured Emails Available as Activity Data by Updating Einstein Activity Capture   Yes    
Set Unique Thresholds for Automatic Contact Creation from Emails and Events   Yes    
Enhance Contact Records Automatically with Sync Email as Salesforce Activity   Yes    
Automatically Relate New Contacts to Past Email and Event Records with Sync Email as Salesforce Activity   Yes    
Event Data Is Now Stored on the Salesforce Platform        
Access More Einstein Activity Capture Standard Seats        
Move All Einstein Activity Capture Users into a Configuration        
Synced Calendar Overlay Is Retiring   Yes    
Prepare for Activity 360 Reporting, Activity Metrics, and Activities Analytics Dashboard Retirement   Yes    
Lightning Sync for Microsoft® Exchange®
Prepare Lightning Sync for Microsoft Exchange Web Services (EWS) Retirement   Yes    
Salesforce for Outlook
Salesforce for Outlook Is Being Retired in December 2027   Yes    
Outlook Integration
Access Agentforce from Your Outlook Integration     Yes  
Gmail Integration
Access the Gmail Integration Directly in Sales Cloud Everywhere Yes      
Salesforce Inbox
Upgrade Microsoft 365 Authentication in Inbox to Microsoft Graph   Yes    
Simplify Meeting Scheduling with a Redesigned Interface Yes      
Other Changes in Sales
Update Tasks and Events in Lightning Web Components with the User Interface API   Yes    
Salesforce to Salesforce Is Being Retired (Release Update)     Yes  
New Sales Dialer Licenses Are No Longer Available   Yes    
Include Records from any Account on Account Plan Objectives Yes      
Sales Pages Optimized for Salesforce Lightning Design System 2        
Sales Engagement Data Is Now Native to The Salesforce Platform Yes      

Salesforce CMS

Previously known as Sidebar Extensions, Extensions in CMS have an improved development workflow. Build extensions to add more productivity tools to your CMS content workflow, such as third-party generative AI tools or tone and grammar editors. When you work with external content providers, you can now choose which providers are available to your workspace and where to save files from these systems.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Create Content More Efficiently by Using Improved Extensions in Salesforce CMS   Yes    
Take Control of Assets from External Content Providers   Yes    
Use Data Model Objects for CMS Content     Yes  
Use the CMS Base (Beta) Data Kit to Ingest Content into Data 360     Yes  

Security, Identity, and Privacy

Redirections end for legacy host names, including instanced host names in API calls. Connected app creation is disabled by default for all Salesforce orgs. Salesforce Backup & Recover is now a native app. And, Privacy Requests fulfill your customers' Right to Be Forgotten requests.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Backup & Recover Next
Protect and Recover Your Data with Backup & Recover Next     Yes  
Domains
Update References to Legacy Host Names (Release Update)     Yes  
Replace Instanced URLs in API Traffic   Yes    
Switch to a Stable Target Host Name for Your Custom Domain   Yes    
A Warning Was Added for Potential Custom Domain Disruption   Yes    
Regional Edge Routing Label Was Changed   Yes    
Identity and Access Management
Creation of New Connected Apps Is Disabled by Default   Yes    
Configure Canvas Plugin for External Client App   Yes    
Track Attempts to Use Uninstalled Connected Apps   Yes    
New and Updated Security Alerts for OAuth Flows   Yes    
Device Activation Is Required for Single Sign-On   Yes    
API-Only Users Are Blocked from Bridging into UI Sessions        
Set Up Passwordless Login with Passkeys (Generally Available)     Yes  
Migrate SAML-Enabled Connected Apps to External Client Apps   Yes    
Migrate to a Multiple-Configuration SAML Framework (Release Update)   Yes    
Salesforce-Managed X (Formerly Twitter) Authentication Provider Retirement (Release Update)   Yes    
New LinkedIn Authentication Providers Use LinkedIn API v2   Yes    
Triple DES for SAML Single Sign-On Stops Working in Summer ’26   Yes    
Sandbox Users with Non-Unique Usernames Can't Be Unfrozen   Yes    
Create an External Client App in a Scratch Org        
Verification Method Order Is Changed   Yes    
Retirement of OAuth 2.0 Username-Password Flow for Connected Apps (Release Update)     Yes  
Check Authentication Method Strength with the SAML Assertion Validator   Yes    
Heading Was Added to Salesforce Login Pages Yes      
Improved Support for IPv6 and Private IPs   Yes    
Prepare for Email to Become the Default Login Experience   Yes    
Allow OAuth Refresh Tokens Only in Certain IP Ranges   Yes    
Troubleshoot Formatting Issues in SCIM Payloads   Yes    
Limit the Idle Refresh Token TTL (Time-to-Live) to 30 Days     Yes  
Lock OAuth Security Controls   Yes    
Stay Informed About MFA Changes with an In-App Reminder Yes      
Prepare for Step-Up Authentication with an In-App Prompt Yes      
Named Credentials
Extend Your Custom Apps with the Ability to Update and Delete Named Credentials from Apex   Yes    
Enhanced Security for Named Credentials in Managed Packages   Yes    
Security Health Check
New Configurable Settings Added to Health Check   Yes    
Stay Secure with Proactive Health Check Notifications   Yes    
New Signals for Health Check Scores   Yes    
Privacy Center
Delete Records in Your Org and Data 360 with Privacy Requests Yes      
Ignore Errors While Processing Records Yes      
Bypass Automations While Processing Records Yes      
Customize Batch Sizes to Optimize Privacy Policy Jobs Yes      
Salesforce Shield
Get Shield Setup Assistants and Usage Insights   Yes    
Simplify How Users Access the Shield App   Yes    
Event Monitoring
APIEvent Record IDs   Yes    
Automatic Storage for Select Real-Time Events   Yes    
Track Grant Login Access Activity With Login As Event   Yes    
Delete Operation Tracking for ApiEvent   Yes    
Universal Anomaly Event   Yes    
Data Detect
Increase Data Detect Scan Scope and Scale     Yes  
Scan for Custom Keywords with Data Detect     Yes  
Purchase a Standalone License for Data Detect     Yes  
Access and Run Data Detect Scans and Results with REST APIs     Yes  
Data Detect Legacy-Managed Package End of Support on February 1, 2026        
Field Audit Trail
Enhancements to Field History Tracking   Yes    
Increasing the Field Audit Trail Limit Beyond 60   Yes    
Shield Platform Encryption
Encrypt Your Entire Database (GA Release)     Yes  
Bring Your Own Key to Data 360     Yes  
Encrypt Newly Supported Fields with Shield Platform Encryption   Yes    
Security Center
Monitor Login Anomaly Events Across Environments   Yes    
New Permission Metrics for Comprehensive Monitoring   Yes    
Set Alerts at the Child Tenant Level   Yes    
Other Changes
Distinguish Between Blocked and Reported CSP Violations   Yes    
Salesforce Sites Display the Specified Favicon Only Yes      

Service

Service Cloud is now Agentforce Service. You may see references to Service Cloud in our application and documentation. Learn about the latest features from Service to supercharge productivity across your organization. Service features are released as often as monthly, so check here for the latest information.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Agentforce Contact Center
Voice
Salesforce Voice        
Salesforce Voice with Telephony Providers        
Email
Email Across Languages with Real-Time Translations     Yes  
Agent Session Continuity is Improved for Case-Related Email Threads     Yes  
Inbound Limit for Service Agent Emails is Extended     Yes  
Email Composer is Modernized with New Button Colors     Yes  
Access Email Context with Agentforce Service Agent Variables     Yes  
Messaging
Clean Up Messaging Session List Views without Disrupting Conversation History (Beta)   Yes    
Create Dynamic WhatsApp Messaging Content     Yes  
End Conversations from the Messaging Session List View   Yes    
Prevent Reps from Disconnecting Conversation History   Yes    
Manage Messaging Costs with Salesforce Message Credits     Yes  
Avoid Surprises with New License Checks in Messaging Yes      
Replace your Messaging Permission Set License     Yes  
Accept Clearer Terms and Conditions in Enhanced Chat   Yes    
Let Service Reps Edit Chat and Messaging Responses with AI     Yes  
Save Money by Hiding the Real-Time Translations Preview Bar     Yes  
Protect Service Reps’ Privacy in Business-Initiated Outbound Messaging     Yes  
Educate Service Reps About Chat Exit Behavior     Yes  
Streamline the Management of WhatsApp Templates     Yes  
Take Ownership of your Data Residency on Unified WhatsApp     Yes  
Review De-Duplication Activity for Unified WhatsApp     Yes  
Legacy Chat Is Being Retired Yes      
Bring Your Own Channel        
Support for Migration of SMS Channel Metadata from Sandbox to Production and Vice Versa        
Manage Activation and Deactivation of Enhanced Messaging Channels in Bulk        
Convert Approved SMS Codes to SMS Channels in Service Cloud        
Manage Brands, Campaigns, and SMS Code Requests from Production Only        
Process Payments Seamlessly in WhatsApp Conversations        
Agentforce IT Service
Service Management
Accelerate Catalog Deployment with Ready-to-Use Service Templates     Yes  
Automate Access and Streamline Provisioning with External Integrations     Yes  
Prioritize Issues Using Service Management Privileges   Yes    
Demote Major Incidents When Business Impact Changes   Yes    
Do More with the Redesigned Agentforce Employee Self-Service Portal        
Prevent Outages with CI-Based Change Conflict Detection   Yes    
Create Service Requests from Incidents when Appropriate   Yes    
Track IT Service Requests Using Dedicated Service Request Records   Yes    
Access Comprehensive Employee Data with Employee 360 Insights     Yes  
Strengthen Data Integrity with Default Field Validations for Changes and Releases   Yes    
Extend Release Schedules and General Events Beyond 14 Days   Yes    
Self-Service
Centralize Support Issue Tracking in My Tickets and Requests        
Simplify User Onboarding with the Unified Employee License (UEL)     Yes  
Manage IT Assets by Using a Service Request Workflow        
Restore Incident Creation for Customer Community Plus Users Yes      
Salesforce Go
Accelerate IT Service Management Setup with Consolidated Solution Bundles        
Speed Up Enhanced Chat Setup for Agentforce IT Service        
AI for IT Teams and Employees
Elevate Employee Self-Service with AI Chat for Faster Resolution and Higher Satisfaction   Yes    
Optimize Service Delivery with Agentforce Summaries and Intelligent Attribute Audits   Yes    
Proactive IT Management with Predictive Intelligence Suite   Yes    
Optimize IT Operations with Priority-Based Proactive Assistance   Yes    
Diagnose Root Causes Faster with Proactive Assistance for Problems   Yes    
Accelerate Incident Resolution with Quick Actions in Service Plan   Yes    
Automate Problem Routing and Change Request Creation   Yes    
Link Affected Configuration Items Faster with Einstein Suggestions   Yes    
Collaboration Channels
Unify Service Workflows Within Microsoft Teams   Yes    
Accelerate Diagnosis with the Integrated CI Hub in Microsoft Teams   Yes    
Access Multiple Service Catalogs Directly from Microsoft Teams   Yes    
Find Tasks Quickly with New App Names in Microsoft Teams   Yes    
Configuration Management Database and Service Graph
Streamline CMDB Setup with Explicit Tenant Provisioning   Yes    
Enhance Attribute Management with the Unified CI Attributes Manager   Yes    
Extend Attribute Configuration with Lookup Relationship Type in Attributes   Yes    
Speed Up CMDB Setup with Import Enhancements   Yes    
Highlight Important Configuration Details with Key Attributes   Yes    
Create Tailored Service Map Layouts to Focus on the Insights That Matter   Yes    
Track Configuration Changes with the CI History Tab   Yes    
Find Relevant Configuration Items Swiftly with List View Filters   Yes    
Create Asset Records from Configuration Items        
Expand Data Cloud Insights with CMDB Data Streams   Yes    
Monitor Enterprise CI Usage with CMDB Enterprise and Digital Wallet   Yes    
Discovery for Salesforce CMDB and Service Graph
Extend Asset Coverage by Integrating Microsoft Intune with Salesforce CMDB   Yes    
Understand Asset Discovery Activity by Using the Discovery Sources Card   Yes    
Analyze Installed Software and System Components with the New Components Tab   Yes    
Automation and Productivity
Build Your Assignment Rules Quickly with Templates   Yes    
Extend Assignment Rules to Service Requests        
Design and Deliver IT Service Notifications in Microsoft Teams   Yes    
New and Changed Objects for Agentforce IT Service     Yes  
New and Changed GraphQL APIs in Configuration Management Database        
AI Agents for Service
Agentforce Service Assistant
Draft Service Plans in Service Rep's Preferred Language     Yes  
Use Case Feed as the Latest Grounding Source to Strengthen Service Plans Yes      
Add More Context to Service Plans with Messaging Session and Voice Call Record Grounding        
Draft Comprehensive Service Plans with Expanded Data Access     Yes  
Agentforce Employee Agent
Boost SLA Compliance by Using Agentforce SLA Summary Yes      
Case Management
Gain Instant Case Context with Case Timeline Yes      
Use Quick Text in Case Comments Yes      
Enhance Your Security of Organization-Wide Email Addresses     Yes  
Enable Translation for Case Comments Yes      
Merge Cases from the Case Related List on Standard Objects Yes      
Customize Close Case Actions by Record Type Yes      
Customer Signals Intelligence
Activate Customer Insights Faster     Yes  
Customize Out-of-the-Box AI Insights Prompts     Yes  
Process Large Data Volumes Yes      
Einstein for Service
Get Role-Based Case Overviews with Enhanced Summaries     Yes  
Work Summaries for Case (Beta) Is Being Retired     Yes  
Track AI Performance with Service AI Adoption & Analytics     Yes  
Send Service Responses Faster with Agentforce Article Recommendations   Yes    
Einstein Service Replies
Decrease Response Time for Global Service Representatives with Translate Service Replies     Yes  
Entitlements and Milestones
Improve SLA Reporting by Using Rule-based Milestone Pause Yes      
Keep Departments Aligned on SLA Commitments with Bidirectional Milestone Visibility Yes      
Optimize SLA Compliance by Using Agentforce SLA Summary Yes      
Feedback Management
Enhance Survey Readability with Revamped Matrix Questions View Yes      
Save Partial Survey Responses for up to 999 days Yes      
Save Partial Survey Responses from Guest Users Yes      
Customize Your Surveys with Custom CSS Yes      
HR Service
Improve Employee Experience with New Unified Employee License for HR Service Yes      
Strengthen Employee Trust with Confidential Case Reporting Yes      
Knowledge
Elevate Your Knowledge Experience with Salesforce Enterprise Knowledge (Generally Available)     Yes  
Organize Articles and Improve Navigation with Knowledge Maps (Generally Available)     Yes  
Get More Done in the Lightning Article Editor Yes      
Unified Knowledge Is Being Retired     Yes  
Identify and Address Gaps in Your Knowledge Base with Self Learning Knowledge (Generally Available)     Yes  
Self-Service
Build Proactive Service Scenarios with the New Detection and Segmentation UI   Yes    
Guide Your Users Through Interactive Troubleshooting for Proactive Scenarios   Yes    
Give Your Users Personalized Self-Service with a Unified Customer Profile   Yes    
Help Experience Cloud Site Users Track Their History with a Personalized Activity Timeline Wrapper   Yes    
Guide Experience Cloud Site Users with a Proactive Pending Task Banner   Yes    
Bill AI Self-Service Usage More Accurately with Session-Based Tracking   Yes    
Improve Dynamic Q&A Performance with Persisted Questions and Answers for Authenticated Users   Yes    
Monitor Proactive Service Campaign Performance     Yes  
Service Adoption
Service Setup and Service Setup Assistant Retiring in New Orgs Yes      
Routing
Monitor Your Hybrid Service Team with Command Center for Service Yes