---
schema_version: "1"
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title: Convert Audio to Text with Speech To Text Action
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_einstein_speech_to_text_action.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_speech_to_text_action.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8865f0695b44f77b2ac7ccd447d8ea85455f94e47834f8b1a1b2858c7c24d710
description: Use the Speech To Text action to convert audio files into text during agent interactions and automated workflows. Agents can accept an audio file ID and return a transcript for use in conversations or downstream automation. The action supports multiple languages and common audio formats such as MP3, WAV, FLAC, OGG, OGA, AMR, MPEG, MPGA. The Speech To Text action is available in the Agentforce Builder, Flow, REST, and Apex.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Convert Audio to Text with Speech To Text Action

Use the Speech To Text action to convert audio files into text during agent interactions and automated workflows. Agents can accept an audio file ID and return a transcript for use in conversations or downstream automation. The action supports multiple languages and common audio formats such as MP3, WAV, FLAC, OGG, OGA, AMR, MPEG, MPGA. The Speech To Text action is available in the Agentforce Builder, Flow, REST, and Apex.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions.

**When:** This change is available starting from February 17, 2026.

**How:** In Agentforce Builder, in the **Conversation Preview**, enter convert speech to text, provide the **Audio File ID** when prompted, and click **Submit**.

#### See Also

- [_Salesforce Help_: Agentforce Platform | Speech To Text](https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_speech_to_text.htm&language=en_US)