Prompt Performance Metrics is scheduled for retirement in Spring '26.
Where: This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions with the Einstein for Sales, Einstein for Service, or Einstein Platform add-on.
When: This feature will be retired in Summer '26.
Why: Previously, enabling Gen AI Audit and Feedback automatically activated Calculated Insights, which could result in credit consumption even when Prompt Builder Feedback and Metrics wasn’t in use. While this behavior was later updated, some customers were impacted.