---
schema_version: "1"
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title: Article Answers for Einstein Bots Is Being Retired
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_einstein_bots_aa_retirement.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_bots_aa_retirement.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7ab8fb2295117b4d6c042ded12af819928f2b7b2a6a70f111a6520b4a92d7eda
description: Article Answers is scheduled for retirement on February 28, 2026. Bots that already use Article Answers can continue using it until that date. On that date, bots with Article Answers will no longer deliver content from your knowledge base. To prevent service disruptions, turn off Article Answers and remove the Article Answers dialog from your bots’ conversational flow. Also, consider transitioning enhanced bots to Generative Knowledge Answers.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Article Answers for Einstein Bots Is Being Retired

Article Answers is scheduled for retirement on February 28, 2026. Bots that already use Article Answers can continue using it until that date. On that date, bots with Article Answers will no longer deliver content from your knowledge base. To prevent service disruptions, turn off Article Answers and remove the Article Answers dialog from your bots’ conversational flow. Also, consider transitioning enhanced bots to Generative Knowledge Answers.

**Where:** This change applies to Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions. Setup for Einstein Bots is available only in Lightning Experience.

**When:** Article Answers is scheduled for retirement on February 28, 2026.

#### See Also

- [_Knowledge Article_: Article Answers for Einstein Bots Retirement](https://help.salesforce.com/s/articleView?id=005134861&type=1&language=en_US)
- [_Salesforce Help_: Answer Questions with Generative Knowledge Answers](https://help.salesforce.com/s/articleView?id=service.bots_service_action_knowledge.htm&language=en_US)