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title: Evaluate AI Performance with New RAG Metrics and Enriched Analytics
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locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_einstein_analytics_metrics.md
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description: Measure the quality, accuracy, and relevance of your agent's responses with three new Retrieval-Augmented Generation (RAG) evaluation metrics. The new Answer Faithfulness, Answer Relevance, and Context Relevance metrics added to the Analytics Foundation Data Model give you a trust score of your AI agent's interactions. Metadata labels for Agent topics and Agent types were also added to the semantic model builder.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Evaluate AI Performance with New RAG Metrics and Enriched Analytics

Measure the quality, accuracy, and relevance of your agent's responses with three new Retrieval-Augmented Generation (RAG) evaluation metrics. The new Answer Faithfulness, Answer Relevance, and Context Relevance metrics added to the Analytics Foundation Data Model give you a trust score of your AI agent's interactions. Metadata labels for Agent topics and Agent types were also added to the semantic model builder.

**Where:** This change applies to Agentforce in Lightning Experience in Enterprise and Unlimited editions with the Einstein for Sales, Einstein for Platform, or Einstein for Service add-on.

**When:** These changes are available starting the week of February 9, 2026.

**Why:** To monitor and quantify your AI agent's customer support quality, you need to know how accurately AI agents are answering customers questions and requests:

- **Average Answer Faithfulness Score:** Measures how well the agent adheres to your grounded source data (like Knowledge Base articles).
- **Average Answer Relevance Score:** Measures how well the response addresses the customer's question or request.
- **Average Context Relevance Score:** Measures if the agent retrieved the correct data source to answer the question.

**How:** To start using these metrics, in Setup, toggle on Audit and Feedback and Knowledge/RAG Quality Data and Metrics.

![Agent Analytics Setup page showing the Audit and Feedback and Knowledge/RAG Quality Data and Metrics toggles](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-salesforce_release_notes-260-0-0-production-enus/ba62a63b-6cd1-440e-8d24-e867afab0363/salesforce_release_notes/images/analytics/rn_260_einstein_analytics_rag_setup.png)

SEE ALSO | _Salesforce Help_: [Set Up Agent Analytics](https://help.salesforce.com/s/articleView?id=sf.generative_ai_agent_analytics_setup.htm&language=en_US), [Data Model and Calculated Fields for Agent Analytics](https://help.salesforce.com/s/articleView?id=sf.generative_ai_agent_analytics_data_model.htm&language=en_US), [Set Up RAG Quality Metrics](https://help.salesforce.com/s/articleView?id=sf.generative_ai_monitor_retrieval_setup.htm&language=en_US)