Design and run orchestration for any business process with the usage type framework. Bring your own context definition and automate new business processes for non-sales transactions. For example, automate the Dunning process using the Collections Plan object. Dynamic Revenue Orchestrator (DRO) further automates generation of a generic, product-independent plans for orders.
Where: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions of Agentforce Revenue Management, formerly Revenue Cloud, with the Revenue Cloud Advanced license.
How: To orchestrate a business process that’s not based on a sales transaction, configure Orchestration Plan Config Mapping with the object and a custom context definition. DRO orchestrates the object based on the context definition and its custom object mapping.