Get going faster with a more streamlined setup experience. Empower your reps to address customer needs more effectively with real-time insights. Updated prompts that you can further edit for your specific business needs. Enable faster performance for large data volumes with improved capacity and higher processing limits while reducing costs.
- Activate Customer Insights Faster
Get your system up and running faster with a streamlined, more reliable activation process. Enhancements to data processing give you faster recommendations, helping you take immediate, effective action. Easily turn channels on and off with the new channel activation options in setup. - Customize Out-of-the-Box AI Insights Prompts
Work with more accurate insights based on updated out-of-the-box insights prompts that are now more effective. Modify the out-of-the-box insights prompts to accommodate unique use cases based on your specific business needs. Easily adjust insights prompts and also quickly revert to default templates, leading to more relevant and actionable intelligence - Process Large Data Volumes
Scale your implementation to handle increased usage and larger data volumes without slowing down performance. Staging transformation, increased LLM processing limits, and the newly introduced Small Language Model (SLM), help reduce credit consumption and prevent activation failures during onboarding. Channel-specific data pipelines process data faster for your users.