---
schema_version: "1"
id: a47519b05aaf827179327705823c59a9969c5435f8dd0ebed28b1a9a5c40a5ef
title: Shape Strategies by Using Collaborative Medical Insights
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_customer_engagement_execution_medical_insights.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_customer_engagement_execution_medical_insights.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6b248a05d453b6f3f4a764905756d1a587f70ce61698d982020cae9cbd85bd36
description: Capture observations directly from field interactions in the Life Sciences Cloud mobile app to understand trends and guide engagement strategies. Validate findings through peer upvoting and hierarchical grouping to make sure that high-priority concerns surface quickly. Drive informed execution plans in your team by using insights and shared knowledge to identify opportunities and mitigate risks effectively.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Shape Strategies by Using Collaborative Medical Insights

Capture observations directly from field interactions in the Life Sciences Cloud mobile app to understand trends and guide engagement strategies. Validate findings through peer upvoting and hierarchical grouping to make sure that high-priority concerns surface quickly. Drive informed execution plans in your team by using insights and shared knowledge to identify opportunities and mitigate risks effectively.

**Where:** This feature is available in:

- Lightning Experience in Enterprise and Unlimited editions with the Life Sciences Cloud license and the Life Sciences Cloud for Customer Engagement add-on license, and where the Life Sciences Cloud for Customer Engagement managed package is installed.
- Life Sciences Cloud mobile app for iOS (iPad only).

#### See Also

- [_Salesforce Help_: Medical Insights](https://help.salesforce.com/s/articleView?id=ind.lsc_medical_insights_overview.htm&language=en_US)