Activate Customer Insights Faster

Get your system up and running faster with a streamlined, more reliable activation process. Enhancements to data processing give you faster recommendations, helping you take immediate, effective action. Easily turn channels on and off with the new channel activation options in setup.

Where: This change applies to Lightning Experience in Enterprise, Unlimited editions with Data Cloud enabled, and the Customer Exprc Intel add-on.

Who: To set up Customer Signals Intelligence, users need the Data Cloud Admin permission set.

How: Go to Customer Signals Intelligence setup and then follow the help documentation for more information.