---
schema_version: "1"
id: f09cbded11ad80e740a9772c1371040b7903c1f4275e8d7e7efcda575766264b
title: Communications
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_communications_cloud.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_communications_cloud.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6f9d0e75c2390c4b5dc5f4b0d3735270104a0b3c61d359414d749297adce6154
description: Learn more about the latest features from Agentforce Communications, formerly Communications Cloud, that enhances your experience with access to new Industries common components. Manage larger orders and link cloned quotes to opportunities in Enterprise Sales Management. Discover, set up, and track usage of Revenue Cloud for Communications features with Salesforce Go. Boost revenue by applying promotions directly to a quote or an order.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Communications

Learn more about the latest features from Agentforce Communications, formerly Communications Cloud, that enhances your experience with access to new Industries common components. Manage larger orders and link cloned quotes to opportunities in Enterprise Sales Management. Discover, set up, and track usage of Revenue Cloud for Communications features with Salesforce Go. Boost revenue by applying promotions directly to a quote or an order.

Communications Cloud is now Agentforce Communications. You may see references to Communications Cloud in our application and documentation.

- **[Communications Features Released by Month](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_communications_features_released_by_month.htm&release=260&type=5)**  
    Communications features and changes are released on a monthly basis. Check this page for the latest releases.
- **[Access More Industries Components in Agentforce Communications](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_access_additional_industries_common_components.htm&release=260&type=5)**  
    Standardize processes and streamline workflows with a new suite of common components in Agentforce Communications, formerly Communications Cloud. These modular tools integrate into your architecture, helping you expand across verticals without requiring add-ons.
- **[Billing and Usage Assistant is Scheduled for Deprecation](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_billing_and_usage_assistant_is_scheduled_for_retirement.htm&release=260&type=5)**  
    Billing and Usage Assistant is scheduled for deprecation in Summer \`26. After the deprecation, you can no longer use Billing and Usage Assistant in Communications orgs on Summer \`26 and later.
- **[Einstein Quick Quote for Enterprise Sales Management is Scheduled for Deprecation](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_einstein_quick_quote_for_esm_is_scheduled_for_deprecation.htm&release=260&type=5)**  
    Einstein Quick Quote for Enterprise Sales Management is scheduled for deprecation in Winter \`27. After the deprecation, you can no longer use Einstein Quick Quote in Enterprise Sales Management orgs on Winter \`27 and later.
- **[Enterprise Sales Management](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_enterprise_sales_management.htm&release=260&type=5)**  
    Improve quote clarity and workflow efficiency with new controls. Manage larger orders and link cloned quotes directly to opportunities. Protect your data by retaining original pricing and confirming line item deletions.
- **[Revenue Cloud for Communications on Salesforce Platform](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_revenue_cloud_for_communications.htm&release=260&type=5)**  
    Discover, set up, and configure Revenue Cloud for Communications features with Salesforce Go. Boost your customer acquisition and revenue by applying customizable promotions to quotes and orders during configuration. Implement Consumer Sales to enable a comprehensive business-to-consumer (B2C) sales journey, built on the Salesforce Platform for managing residential and small business customers. By leveraging a unified B2B and B2C logic on the same org, communications service providers can accelerate the launch of consumer offers using ‌the common pricing rules and product catalogs. Learn more about these and other enhancements in Revenue Cloud for Communications.
- **[Communications TM Forum API](https://help.salesforce.com/s/articleView?id=release-notes.rn_comms_communications_tm_forum_api.htm&release=260&type=5)**  
    The Spring \`26 release introduces TMF API extensibility and direct access to Industry APIs. Customers can customize TMF APIs using Apex lifecycle hooks and GraphQL queries while maintaining TMF compliance. Inbound Industry APIs can now also be invoked directly through Connect/Apex REST endpoints without routing through the MuleSoft gateway.

## New and Enhanced Common Features for Communications Cloud

Communications Cloud includes access to some features that are available across clouds and products in Industries. Use these features to extend and customize Communications Cloud based on your business needs.

- [Industries Configure, Price, Quote (CPQ)](https://help.salesforce.com/s/articleView?id=release-notes.rn_industries_configure_price_quote_cpq.htm&release=260&type=5&language=en_US)
    
    Improve support efficiency and deployment with the key enhancements to Industries CPQ.
- [Revenue Management](https://help.salesforce.com/s/articleView?id=release-notes.rn_revenue.htm&release=260&type=5&language=en_US)
    
    Use the suite of features to build product and pricing strategy and manage sales lifecycle.