---
schema_version: "1"
id: b199adfc9ca882dcb2fa497311ff3550a3a85bb57479b65b0a9bf5b69a9b8322
title: Maximize Revenue Collection by Using Custom Payment Retries
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/260-0-0/rn_billing_retry_failed_payments.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_billing_retry_failed_payments.htm&release=260&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c7bcb24ad490f14c79a08e4a9d33e420894817f07892830cb14a9209a8275e2c
description: Define rules to automatically retry payments that fail due to specific errors, such as an expired card or a temporary bank issue. Set up rules to reprocess failed payments based on the reason for the failure. Define the retry interval and the total number of attempts before a payment is finally considered as failed. Capture more revenue and reduce manual collections work for your accounts receivables team.
products:
  - Cross Cloud Packages Solutions
release: "260"
---
# Maximize Revenue Collection by Using Custom Payment Retries

Define rules to automatically retry payments that fail due to specific errors, such as an expired card or a temporary bank issue. Set up rules to reprocess failed payments based on the reason for the failure. Define the retry interval and the total number of attempts before a payment is finally considered as failed. Capture more revenue and reduce manual collections work for your accounts receivables team.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions of Agentforce Revenue Management, formerly Revenue Cloud, with the Revenue Cloud Billing license.

**Who:** To retry failed payments, you need the Payment Admin or the Payment Operations User permission set.

**How:** Define a payment retry rule set in your Salesforce org, mark it as the default rule set, and set its status to **Active**. Then, on the Billing Settings page, turn on Retry Failed Payments.

#### See Also

- [_Salesforce Help_: Retry Failed Payments](https://help.salesforce.com/s/articleView?id=ind.billing_retry_failed_payments.htm&language=en_US)