Keep Your Sales Flowing Seamlessly with Omnichannel Inventory Resilience

Ensure order continuity by capturing orders using the last-known inventory levels if connectivity to Omnichannel Inventory is lost. After the connection is restored, the new Continuous Order Capture option pauses order exports to Salesforce Order Management and reconciles pending reservations.

Where: This change applies to B2C Commerce where Omnichannel Inventory is enabled.

How: In Business Manager, click App Launcher, and then select Administration | Global Preferences | Feature Switches. Then select Continuous Order Capture for Omnichannel Inventory.