Improve the productivity of your service resources by integrating Agentforce AI capabilities into your workforce management processes. Service resources can use dedicated Agentforce actions to create, manage, and verify their timesheets efficiently.
- Manage Timesheets and Timesheet Entries with Agentforce
Service resources can now record their activities, such as work, drive, and break times. They can also access a comprehensive view of timesheet data, including status and validation errors, to resolve issues. Furthermore, they can seamlessly initiate the verification or submission process for their timesheets. - New Invocable Actions in Timesheets and Labor Cost Optimization
Do more with the new invocable actions in Energy and Utilities Cloud.