Analytics

Analytics enhancements include new and updated features for Tableau Next, Lightning reports and dashboards, Data 360 reports and dashboards, CRM Analytics, Intelligent apps, and Tableau.

  • Tableau Next
    Tableau Next integrates the #1 analytics platform with Agentforce context-aware AI and the Data Cloud semantic layer that unifies business knowledge across your organization. Build and deliver personalized, contextual, and actionable insights for every user, backed by Salesforce enterprise-grade performance, security, and scalability.
  • Lightning Reports and Dashboards
    Save time and reduce errors when adding tables to dashboards by retaining existing report settings. Ensure policy and regulatory compliance with custom disclaimers on exported reports.
  • Data 360 Reports and Dashboards
    Calculate deeper insights with more row-level formulas.
  • CRM Analytics
    CRM Analytics enhancements include new and updated features for dashboards, lenses, analytics apps, and data integration.
  • Tableau
    Use Tableau to analyze, explore, and make decisions on your data with just a few clicks. Create engaging visualizations and embed them in your Lightning pages to use them in your workflows. Tableau has enterprise analytics platform solutions for deep data exploration.
  • CSI Score (Beta)
    Translate complex customer signals into unified, trusted scores to reduce departmental data silos. Gain a unified view of business health by turning perception, behavioral, and operational signals into nine composite scores that form one definitive CSI score. View overall business performance without reconciling conflicting departmental reports. These scores reveal drivers of customer health, surface emerging risks, and help leaders align teams to make outcome-driven decisions.
  • Accessibility Enhancements in Analytics
    Learn about small but important changes that make analytics more accessible.