Adopt Authorized Email Domains (Release Update)

If you previously worked with Salesforce Customer Support to disable email change verifications, set up authorized email domains instead. Salesforce is retiring the existing exemption process for disabling this feature, and authorized email domains provide the same benefit. This update is available starting in Spring ’26.

Where: This change applies to Lightning Experience, Salesforce Classic, and the Salesforce mobile app in all editions.

When: Salesforce enforces this update in Winter ’27. To get the major release upgrade date for your instance, go to Trust Status, search for your My Domain name or instance, and click the maintenance tab.

Why: The process to disable email change verification relied on a manual change by Salesforce Customer Support, which created operational inefficiencies and potential risks. With authorized email domains, you simplify the onboarding process for new users by using domain-level email verification. Email verification is bypassed for users with email addresses on a domain that you trust.

Note These changes relate to the verification of email addresses stored in Salesforce and the ability to send email from Salesforce. There’s no change to the requirements for account verification for access to Salesforce.

How: To review this update, from Setup, in the Quick Find box, enter Release Updates, and then select Release Updates. For Adopt Authorized Email Domains, follow the testing and activation steps.