---
schema_version: "1"
id: 63c699dce31e346860893490c04693c50ec1416618cb7dcbcf7d4423e20531f2
title: Outbound Message Notifications
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/workflow_outbound_messages_notifications.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.workflow_outbound_messages_notifications.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9f3699fc6827e6272be97bca8ca6fed90f5d558f8e301434e17455bb480b3967
description: You can request that up to 5 users receive a notification listing all outbound messages that have failed for at least 24 hours. A fresh notification is sent every 24 hours until you cancel the request. Failed messages are deleted from the failed outbound messages related list after 7 days. Before they’re removed, you can delete them yourself or request that they be retried again.
products:
  - Flow Builder
  - Salesforce Platform
release: "264"
---
# Outbound Message Notifications

You can request that up to 5 users receive a notification listing all outbound messages that have failed for at least 24 hours. A fresh notification is sent every 24 hours until you cancel the request. Failed messages are deleted from the failed outbound messages related list after 7 days. Before they’re removed, you can delete them yourself or request that they be retried again.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience and Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <span id="workflow_outbound_messages_notifications__d2738e124"><a name="workflow_outbound_messages_notifications__d2738e124"></a><strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</span></td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_note.png)

Note Previously, outbound messages were available in Professional Edition with the purchase of an add-on. The add-on is no longer available for Professional Edition. If outbound messages are available in your Salesforce edition but you don’t see the Outbound Message Notifications page, your org doesn’t have notifications for outbound messages enabled. Contact Salesforce to enable notifications for outbound messages.

- **[Create an Outbound Message Notification](https://help.salesforce.com/s/articleView?id=platform.creating_workflow_om_notification_requests.htm&release=264.0.0&type=5)**  
    You can request that up to five users receive a notification listing all outbound messages that have failed for at least 24 hours. A fresh notification is sent every 24 hours until you cancel the request.
- **[View an Outbound Message Notification Request](https://help.salesforce.com/s/articleView?id=platform.viewing_workflow_om_notification_requests.htm&release=264.0.0&type=5)**  
    View or edit outbound message notification requests.