---
schema_version: "1"
id: f29018e4aa8047c521ebcaffaf389337a7a1b65f351e3ce1ed656dd7bf9ba98a
title: Configure Enhanced Personal Information Management Using Compliance Categorization
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/users_personal_info_compliance_cat.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.users_personal_info_compliance_cat.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4736e1c0f406fb4777ffd1134c73901dba09bbe06c2d710a2a3ebb3ca24ef6cf
description: Enhanced Personal Information Management conceals personal information fields from authenticated external users on Experience Cloud sites. If your org enabled this feature before Spring '22, add PII as the Compliance Categorization value on user fields to control which fields are hidden.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# Configure Enhanced Personal Information Management Using Compliance Categorization

Enhanced Personal Information Management conceals personal information fields from authenticated external users on Experience Cloud sites. If your org enabled this feature before Spring '22, add PII as the Compliance Categorization value on user fields to control which fields are hidden.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Applies to: <a href="https://help.salesforce.com/s/articleView?id=experience.exp_cloud_basics_glossary.htm&amp;type=5&amp;language=en_US" target="_blank">LWR, Aura, and Visualforce sites</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d56828e81">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d56828e81 ">To enable hiding of personal information:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d56828e81 ">Customize Application</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d56828e81 ">To view hidden personal information:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d56828e81 ">View Concealed Field Data</td>

          </tr>
        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-access-264-0-0-production-enus/a92be132-3cbc-412a-9262-130636120c14/images/icon_important.png)

Important To keep name-related personal information secure, enable the Show Nicknames preference at the site level and use Compliance Categorization on Name fields. Unless you enable Show Nicknames and use PII as the Compliance Categorization value for Name fields on the user object, the First Name and Last Name fields are visible to external users.

1. From Setup, in the Quick Find box, enter User Management Settings, and then select **User Management Settings**.
2. Enable **Enhanced Personal Information Management**.
3. Review which user fields are classified as personal information and concealed from authenticated external users.
    
    By default, these fields are considered PII because of their Compliance Categorization value.
    
     
    | PII Fields (Before Spring '22) | Details |
    | --- | --- |
    | About Me |   |
    | Address | Available using Compliance Categorization only |
    | Alias |   |
    | Company Name |   |
    | Department |   |
    | Division |   |
    | Email |   |
    | Email Sender Address |   |
    | Email Sender Name |   |
    | Email Signature |   |
    | Employee Number |   |
    | Extension |   |
    | Fax |   |
    | Manager |   |
    | Mobile |   |
    | Name | Included if Show Nicknames is enabled |
    | Phone |   |
    | SAML Federation ID |   |
    | Title |   |
    | User Photo badge text overlay |   |
    | Username |   |
4. To customize the user fields that are concealed, modify their Compliance Categorization value.
    
    ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-access-264-0-0-production-enus/a92be132-3cbc-412a-9262-130636120c14/images/icon_important.png)
    
    Important Classify only fields that contain PII, not system fields.
    
    1. In Object Manager, select **User**.
    2. Click **Fields & Relationships**.
    3. Click the name of the field whose value you want to hide or make visible.
    4. Click **Edit**.
    5. To hide the field from external users, select **PII** as the Compliance Categorization value for the field. To make a hidden field visible again, remove the PII value.
    6. Save your work.

#### See Also

- [Data Classification Metadata Fields](https://help.salesforce.com/s/articleView?id=platform.data_classification_metadata_fields.htm&type=5&language=en_US)
- [Classify Sensitive Data to Support Data Management Policies](https://help.salesforce.com/s/articleView?id=platform.data_classification_intro.htm&type=5&language=en_US)
- [Personal User Information Policies and Timelines](https://help.salesforce.com/s/articleView?id=platform.users_personal_info_timeline.htm&release=264.0.0&type=5 "To protect your external users’ data, Salesforce introduced security settings that let you control personal user information visibility. Use this topic as a starting point to understand all the security improvements and updates, including timelines for enforcement and how to prepare for the changes.")