---
schema_version: "1"
id: 13c09533f72ee13d6b30efb0e973a572da888deb673205637cfb3cc394d87c9f
title: User Management Administration
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/users_mgmt_and_admins.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.users_mgmt_and_admins.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8567d007ada61a08f204cf6b1b753342f885b50be7df818d80b953ad5a169562
description: As a Salesforce administrator, you manage users in your org. Besides creating and assigning users, user management includes working with permissions and licenses, delegating users, and more.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# User Management Administration

As a Salesforce administrator, you manage users in your org. Besides creating and assigning users, user management includes working with permissions and licenses, delegating users, and more.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The available user management options vary according to which Salesforce Edition you have.</td></tr></tbody></table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-access-264-0-0-production-enus/a92be132-3cbc-412a-9262-130636120c14/images/icon_important.png)

Important Salesforce recommends that you appoint a backup administrator for your org. A backup administrator can keep your org running in case your primary administrator is unavailable.

As an administrator, you perform user management tasks, such as:

- Create and edit users
- Manage Experience Cloud site user membership
- Reset passwords
- Create Google Apps accounts
- Grant permissions
- Create custom fields
- Set custom links
- Run reports on users
- Delegate user administration tasks to other users

Depending on your Salesforce edition and the additional features that your company purchased, you have specific licenses, such as Marketing or Connect Offline. The licenses let users access features that are not included in their user licenses. Assign one or more licenses to users and set up accounts for users outside your org to access a limited set of fields and objects. You can grant access to the Customer Portal, partner portal, or Self-Service through user licenses. Using Salesforce to Salesforce, create connections to share records with other Salesforce users outside of your org.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-access-264-0-0-production-enus/a92be132-3cbc-412a-9262-130636120c14/images/icon_note.png)

Note Starting with Spring ’12, the Self-Service portal isn’t available for new Salesforce orgs. Existing orgs continue to have access to the Self-Service portal.

## Tips for Managing Users

- You can see a user’s assigned permissions, public groups, and queues in the User Access Summary. From the Users page in Setup, select a user, and then click **View Summary**.
- To view, sort, and filter user records in a list format and edit user records inline, enable the Enhanced User List View setting on the User Management Settings Setup page.
- Create custom fields for users and set custom links to display on the user detail page. To access these options, go to the object management settings for users.
- Use the sidebar search to search for any user in your org, regardless of the user’s status. When using a lookup dialog from fields within records, the search results return only active users. You can also run user reports in the Reports tab.
- To simplify user management in orgs with many of users, delegate aspects of user administration to non-administrator users.

#### See Also

- [View and Manage Users](https://help.salesforce.com/s/articleView?id=platform.admin_users.htm&release=264.0.0&type=5 "In the user list, you can view and manage all users in your Salesforce org and Experience Cloud sites and portals.")
- [Create Experience Cloud Site Users](https://help.salesforce.com/s/articleView?id=platform.networks_create_external_users.htm&release=264.0.0&type=5 "Create site users to access Experience Cloud sites.")
- [Licenses Overview](https://help.salesforce.com/s/articleView?id=platform.users_licenses_overview.htm&release=264.0.0&type=5 "To enable specific Salesforce functionality for your users, you must choose one user license for each user. To enable more functionality, you can assign permission set licenses and feature licenses to your users or purchase usage-based entitlements for your organization.")