--- schema_version: "1" id: d6c9cb3d90cfd23fa61ca53ecf36a343a668626b02e2d7bca3aceda1dbcb74c4 title: Manage Personal User Information Visibility for External Users collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/users_manage_personal_info_visibility.md canonical_url: https://help.salesforce.com/s/articleView?id=platform.users_manage_personal_info_visibility.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 5c360be405de87ffd202ddf09b3104e25772a9d28c98909da8591f32dad01db0 description: Protect your external users' data by concealing personal information fields from other external users. To meet your business's security needs, modify which user fields are classified as personal information and hidden from view on Experience Cloud sites. products: - Security - Salesforce Platform release: "264" --- # Manage Personal User Information Visibility for External Users Protect your external users' data by concealing personal information fields from other external users. To meet your business's security needs, modify which user fields are classified as personal information and hidden from view on Experience Cloud sites. ### Required Editions
Available in: Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
Applies to: LWR, Aura, and Visualforce sites
When you enable Enhanced Personal Information Management, external users who search or view user records don't see other users' personal information fields on Experience Cloud sites. Authenticated external users can still view and update their own personal information fields. Unauthenticated guest users can't view or update personally identifiable information (PII) fields, including their own. You can configure which fields are concealed from authenticated external users (portal users) and guest users separately. The PersonalInfo\_EPIM field set governs portal user visibility, and the Guest\_PersonalInfo\_EPIM field set governs guest user visibility. If you haven't enabled Independent Guest Field Masking, the PersonalInfo\_EPIM field set applies to all external users, including guest users. How you configure field masking depends on when you enabled Enhanced Personal Information Management and which users you want to manage. - If you enabled Enhanced Personal Information Management in Spring '22 or later, use the [Configure Enhanced Personal Information Management Using Field Sets](https://help.salesforce.com/s/articleView?id=platform.users_personal_info_field_sets.htm&release=264.0.0&type=5 "Enhanced Personal Information Management conceals personal information fields from authenticated external users on Experience Cloud sites. If your org enabled this feature in Spring '22 or later, use the PersonalInfo_EPIM field set to control which user fields are hidden.") to manage visibility for authenticated external users. - If you enabled Enhanced Personal Information Management before Spring '22, use [Configure Enhanced Personal Information Management Using Compliance Categorization](https://help.salesforce.com/s/articleView?id=platform.users_personal_info_compliance_cat.htm&release=264.0.0&type=5 "Enhanced Personal Information Management conceals personal information fields from authenticated external users on Experience Cloud sites. If your org enabled this feature before Spring '22, add PII as the Compliance Categorization value on user fields to control which fields are hidden.") to manage visibility for authenticated external users. - To control which fields are concealed from guest users separately from portal users, use [Configure Independent Guest Field Masking](https://help.salesforce.com/s/articleView?id=platform.users_personal_info_guest_field_sets.htm&release=264.0.0&type=5 "Use field sets to control which user fields guest users can see separately from other external users, such as portal users. With Independent Guest Field Masking, guest users can't see the fields listed in the Guest_PersonalInfo_EPIM field set."). ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-access-264-0-0-production-enus/a92be132-3cbc-412a-9262-130636120c14/images/icon_note.png) Note You can't disable the Enhanced Personal Information Management or the Independent Guest Field Masking settings after you turn them on. These settings are turned on automatically when you enable Digital Experiences. - **[Configure Enhanced Personal Information Management Using Field Sets](https://help.salesforce.com/s/articleView?id=platform.users_personal_info_field_sets.htm&release=264.0.0&type=5)** Enhanced Personal Information Management conceals personal information fields from authenticated external users on Experience Cloud sites. If your org enabled this feature in Spring '22 or later, use the PersonalInfo\_EPIM field set to control which user fields are hidden. - **[Configure Independent Guest Field Masking](https://help.salesforce.com/s/articleView?id=platform.users_personal_info_guest_field_sets.htm&release=264.0.0&type=5)** Use field sets to control which user fields guest users can see separately from other external users, such as portal users. With Independent Guest Field Masking, guest users can't see the fields listed in the Guest\_PersonalInfo\_EPIM field set. - **[Configure Enhanced Personal Information Management Using Compliance Categorization](https://help.salesforce.com/s/articleView?id=platform.users_personal_info_compliance_cat.htm&release=264.0.0&type=5)** Enhanced Personal Information Management conceals personal information fields from authenticated external users on Experience Cloud sites. If your org enabled this feature before Spring '22, add PII as the Compliance Categorization value on user fields to control which fields are hidden. - **[Personal User Information Policies and Timelines](https://help.salesforce.com/s/articleView?id=platform.users_personal_info_timeline.htm&release=264.0.0&type=5)** To protect your external users’ data, Salesforce introduced security settings that let you control personal user information visibility. Use this topic as a starting point to understand all the security improvements and updates, including timelines for enforcement and how to prepare for the changes. - **[Personal User Information Considerations](https://help.salesforce.com/s/articleView?id=platform.users_personal_info_considerations.htm&release=264.0.0&type=5)** Keep these considerations in mind as you configure personal user information settings for external users by using Enhanced Personal Information Management. - **[Show Nicknames Instead of Full Names in an Experience Cloud Site](https://help.salesforce.com/s/articleView?id=platform.networks_enable_nickname_display.htm&release=264.0.0&type=5)** Enabling nickname display in your Experience Cloud site allows more privacy and protects member identities. This protection is especially helpful in a public site where unregistered visitors can access member profiles. - **[Share Personal Contact Information Within Experience Cloud Sites](https://help.salesforce.com/s/articleView?id=platform.networks_contact_info_visibility.htm&release=264.0.0&type=5)** Users can specify which information from their profile is visible to external users, such as customers and partners, and guests viewing publicly accessible pages that don’t require login.