---
schema_version: "1"
id: 4c856b0c55348f017bd75cce121841d26074ae4c0f9680e00d9c88d10a720123
title: Available Feature Licenses
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/users_feature_licenses_available.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.users_feature_licenses_available.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 50573f16f7288ad31da5d3f4baa5cc7efe6c68d37b2cf737e337082729ac0f80
description: Assign one or more of these additional feature licenses to users so that they can access features not included in their user license.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# Available Feature Licenses

Assign one or more of these additional feature licenses to users so that they can access features not included in their user license.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d8389e75">Feature License</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d8389e78">Enables a User to</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Feature License" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e75 ">
              <samp class="parmname">Chatter Answers User</samp>
            </td>

            <td data-label="Enables a User to" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e78 ">Access Chatter Answers. This feature license is automatically assigned
              to&nbsp;high-volume portal users&nbsp;who self-register for Chatter Answers.</td>

          </tr>
          <tr class="">
            <td data-label="Feature License" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e75 ">
              <samp class="parmname">Flow User</samp>
            </td>

            <td data-label="Enables a User to" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e78 ">Run flows.</td>

          </tr>
          <tr class="">
            <td data-label="Feature License" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e75 ">
              <samp class="parmname">Knowledge User</samp>
            </td>

            <td data-label="Enables a User to" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e78 ">Access Salesforce Knowledge.</td>

          </tr>
          <tr class="">
            <td data-label="Feature License" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e75 ">
              <samp class="parmname">Chat User</samp>
            </td>

            <td data-label="Enables a User to" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e78 ">Access to Chat.</td>

          </tr>
          <tr class="">
            <td data-label="Feature License" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e75 ">
              <samp class="parmname">Marketing User</samp>
            </td>

            <td data-label="Enables a User to" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e78 ">Create, edit, and delete campaigns, configure advanced campaign setup, and add
              campaign members and update their statuses with the Data Import Wizard.</td>

          </tr>
          <tr class="">
            <td data-label="Feature License" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e75 ">
              <samp class="parmname">Offline User</samp>
            </td>

            <td data-label="Enables a User to" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e78 ">Access Connect Offline.</td>

          </tr>
          <tr class="">
            <td data-label="Feature License" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e75 ">
              <samp class="parmname">Salesforce CRM Content User</samp>
            </td>

            <td data-label="Enables a User to" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e78 ">Access Salesforce CRM Content.</td>

          </tr>
          <tr class="">
            <td data-label="Feature License" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e75 ">
              <samp class="parmname">Service Cloud User</samp>
            </td>

            <td data-label="Enables a User to" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e78 ">
              <p>Access the Salesforce Console for Service.</p>
              <div class="slds-box slds-box_x-small slds-theme_shade slds-m-top_medium slds-m-bottom_medium">
                <div class="slds-media slds-media_responsive">
                  <div class="slds-media__figure"><span class="slds-icon_container slds-icon_container_circle slds-icon-note-note"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-access-264-0-0-production-enus/a92be132-3cbc-412a-9262-130636120c14/images/icon_note.png" alt="Note"></span></div>
                  <div class="slds-media__body" style="padding-top:.5rem;padding-bottom:.5rem;"><span class="slds-text-title_caps">Note</span> Access to the Salesforce
                    Console for Sales requires the <samp class="parmname">Sales Console User </samp>permission
                    set license.</div>
                </div>
              </div>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature License" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e75 ">
              <samp class="parmname">Site.com Contributor User</samp>
            </td>

            <td data-label="Enables a User to" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e78 ">Edit site content on Site.com Studio.</td>

          </tr>
          <tr class="">
            <td data-label="Feature License" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e75 ">
              <samp class="parmname">Site.com Publisher User</samp>
            </td>

            <td data-label="Enables a User to" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e78 ">Create and style websites, control the layout and functionality of pages and
              page elements, and add and edit content on Site.com Studio.</td>

          </tr>
          <tr class="">
            <td data-label="Feature License" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e75 ">
              <samp class="parmname">WDC User</samp>
            </td>

            <td data-label="Enables a User to" class="slds-cell-wrap" style="vertical-align:top;" headers="d8389e78 ">Access to WDC objects and permissions.</td>

          </tr>
        </tbody>
      </table>

For information on purchasing feature licenses, contact your Salesforce account representative.

#### See Also

- [View Your Organization’s Feature Licenses](https://help.salesforce.com/s/articleView?id=platform.users_viewing_feature_licenses.htm&release=264.0.0&type=5 "View the feature licenses your company has purchased to know what you have available to assign to your users.")
- [Enable a Feature License for a User](https://help.salesforce.com/s/articleView?id=platform.users_feature_licenses_enabling.htm&release=264.0.0&type=5 "You can enable a feature for a user in your organization when creating or editing that user.")
- [View and Manage Users](https://help.salesforce.com/s/articleView?id=platform.admin_users.htm&release=264.0.0&type=5 "In the user list, you can view and manage all users in your Salesforce org and Experience Cloud sites and portals.")
- [Feature Licenses Overview](https://help.salesforce.com/s/articleView?id=platform.users_understanding_feature_licenses.htm&release=264.0.0&type=5 "A feature license entitles a user to access an additional feature that isn’t included with his or her user license, such as Marketing or WDC. Users can be assigned any number of feature licenses.")