---
schema_version: "1"
id: 4854415fccb31bc164acae73a17dedc8eebee574a9cef6a58860241308ca5836
title: Enable Contactless Users
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/users_contactless_users_enable_users.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.users_contactless_users_enable_users.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 831369ddf3aead4b4c19d48438ecbb845bd9cdbd138a7e86740ba1b9f798cf6e
description: Enable the contactless user feature for your org to reduce the overhead of managing customers and partners by creating users without contact information. Without contacts, you don’t have to worry about keeping user and contact records in sync. For example, if you maintain a user directory for identity purposes, no contact information is required.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# Enable Contactless Users

Enable the contactless user feature for your org to reduce the overhead of managing customers and partners by creating users without contact information. Without contacts, you don’t have to worry about keeping user and contact records in sync. For example, if you maintain a user directory for identity purposes, no contact information is required.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Professional</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d56612e75">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d56612e75 ">To enable Contactless User setting:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d56612e75 ">Manage Users and Customize Application</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-access-264-0-0-production-enus/a92be132-3cbc-412a-9262-130636120c14/images/icon_note.png)

Note The contactless users feature is available only with the External Identity license, which enables access to the Salesforce Customer Identity product.

1. From Setup, enter User in the Quick Find box, then select **User Management Settings**.
2. Select **Contactless Salesforce Customer Identity Users**.

If you later want to upgrade users to a full community license, you must first add contact information to the user record.

#### See Also

- [Manage Contactless Users](https://help.salesforce.com/s/articleView?id=platform.users_contactless_users_manage_users.htm&release=264.0.0&type=5 "By default, when Salesforce creates a user record for a customer or partner, it adds the user’s contact information. But if your implementation doesn’t require contact information for customers or partners, consider going contactless to reduce the overhead of managing these types of users. Without contacts, you don’t have to worry about keeping user and contact records in sync. For example, if you maintain a user directory for identity purposes, no contact information is required.")