---
schema_version: "1"
id: 639c0e6790aa5dda404f8e172e1768f22640de83eef2ec3bee36fc7870069761
title: Create Contactless Users
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/users_contactless_users_create_users.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.users_contactless_users_create_users.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d5c772fa8a69902a4ed08d8d84fc7cbf5fcfbd14054cf317b8167328f0a7b2ad
description: Create users without contact information to reduce the overhead of managing customers and partners. You can add contacts later if you decide that you want them, like when you upgrade to a more full-featured community license. You can add contactless users to new or existing Experience Cloud sites.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# Create Contactless Users

Create users without contact information to reduce the overhead of managing customers and partners. You can add contacts later if you decide that you want them, like when you upgrade to a more full-featured community license. You can add contactless users to new or existing Experience Cloud sites.

### Required Editions

Check that the Contactless External Identity Users feature is enabled for your Salesforce org. For instructions, see [Enable Contactless External Identity Users](https://help.salesforce.com/articleView?id=users_contactless_users_enable_users.htm&language=en_US).

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d15455e61">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d15455e61 ">To create contactless users:</td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d15455e61 ">Manage User OR Manage External User OR Edit Self-Service User</td>
          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-access-264-0-0-production-enus/a92be132-3cbc-412a-9262-130636120c14/images/icon_note.png)

Note The contactless users feature is available only with the External Identity license, which enables access to the Salesforce Customer Identity product.

1. Create a contactless user by creating a user record with Apex, SOAP API, Bulk API, or Bulk API 2.0.
    
    ```
    User u = new User();
         u.FirstName = 'Jane';
         u.LastName = 'Doe';
         u.Email = 'janedoe@test.com';
         u.Alias = 'jane';
         u.Username = 'janedoe@test.com';
         u.CommunityNickname = 'Jane';
         u.LocaleSidKey = 'en_US';
         u.TimeZoneSidKey = 'GMT';
         u.ProfileID = '00exx000000jvN4'; // Profile that's associated with the EI license
         u.LanguageLocaleKey = 'en_US';
         u.EmailEncodingKey = 'UTF-8';
         insert u;
        
    ```
2. (Optional) Set up self-registration to register customers and partners as contactless users.
    1. Create a custom self-registration page in Visualforce.
    2. From Setup, in the Quick Find box, enter All Sites and select **All Sites**.
    3. Next to your site name, click **Workspaces**.
    4. From Experience Workspaces, select **Administration**, and then select **Login & Registration**.
    5. Select **Allow customers and partners to self-register**.
    6. Choose a self-registration page type, and generate a self-registration handler.
    7. Edit the self-registration handler to create the contactless user programmatically.