---
schema_version: "1"
id: c8bcd30c240f309daf62e4014f8cc92901512c6c26995357d84605b39f48a439
title: Set Up Actions with Chatter Enabled
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/setting_up_actions.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.setting_up_actions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 302e47cb48ddf61d9eca139d3240ec1f0b5cce1ac46e1bc8cfbf800a99f45cd8
description: Global and object-specific actions enhance the Chatter experience for your users in Salesforce Classic and in the Salesforce app.
products:
  - Salesforce Platform
  - Security
release: "264"
---
# Set Up Actions with Chatter Enabled

Global and object-specific actions enhance the Chatter experience for your users in Salesforce Classic and in the Salesforce app.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Group</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, <strong>Contact Manager</strong>, <strong>Database.com</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d164275e86">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d164275e86 ">To set up actions:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d164275e86 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

Chatter must be enabled for your organization.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-extend_click-264-0-0-production-enus/5f7d9219-b7b1-4552-8891-f1aba9b289fc/images/icon_note.png)

Note Beginning in Summer ’26, Chatter is turned off by default in all new orgs. For any features in these orgs that require access to Chatter functionality or the Chatter APIs, turn on Chatter by going to **Setup** | **Chatter Settings** and selecting **Enable**. For details, see [Chatter Is Turned Off by Default in New Orgs Beginning in Summer ’26](https://help.salesforce.com/s/articleView?id=experience.collab_chatter_default_off.htm&type=5&language=en_US).

By default, the Chatter publisher in Salesforce Classic includes the standard actions Post, File, Link, Poll, Question, and Thanks. To set up more actions in Chatter:

1. Enable feed tracking for the objects for which you want to make actions available.
2. Enable actions in the publisher if you want to see both standard actions and non-standard actions in the Chatter publisher.
3. Optionally, enable feed updates for related records to display feed items on a record detail page when related records are created.
4. Create object-specific actions or global actions.
5. Customize the action layout with the fields that you want users to see when they use the action.
6. Add the actions to page layouts or global publisher layouts.
    
    Salesforce automatically adds default actions to the page layouts for account, case, contact, lead, and opportunity, and to the global publisher layout in organizations that were created after Winter ‘14.

#### See Also

- [Enable Actions in the Chatter Publisher](https://help.salesforce.com/s/articleView?id=platform.enabling_actions.htm&release=264.0.0&type=5 "Enabling actions in the publisher lets you add actions that you’ve created to the Chatter publisher. Actions appear on the Home page, on the Chatter tab, in Chatter groups, and on record detail pages.")
- [Create Object-Specific Quick Actions](https://help.salesforce.com/s/articleView?id=platform.creating_object_specific_actions.htm&release=264.0.0&type=5 "Object-specific actions let users create records with automatic relationships to other records, make updates to specific records, and interact with records in ways that you define.")
- [Create Dynamic Actions in Lightning App Builder](https://help.salesforce.com/s/articleView?id=platform.lightning_app_builder_create_dynamic_action.htm&language=en_US)