---
schema_version: "1"
id: 7f3d424237ee779664f37f851ce0ea8be3cd934a43e0adefa3ffaa8fd78a41e4
title: Post to a User’s Chatter Feed from a Process
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/process_action_post_user.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.process_action_post_user.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b8adc4571d3a205d7e7423c6972085476481811768664995177050ce30cfdc6c
description: Post to the feed of a user by identifying a specific user in your organization or a User lookup field on a record.
products:
  - Flow Builder
  - Salesforce Platform
release: "264"
---
# Post to a User’s Chatter Feed from a Process

Post to the feed of a user by identifying a specific user in your organization or a User lookup field on a record.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (<a href="https://help.salesforce.com/s/articleView?id=xcloud.overview_edition_lex_only.htm&amp;language=en_US" target="_blank">not available in all orgs</a>) and Lightning Experience</td></tr><tr class="" id="process_action_post_user__d3583e343"><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <span id="process_action_post_user__d3583e347"><a name="process_action_post_user__d3583e347"></a><strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</span></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d126283e84">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="" id="process_action_post_user__d3583e977">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d126283e84 ">To create, edit, or view processes:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d126283e84 ">
              <p>Manage Flow</p>
              <p>AND</p>
              <p style="margin-bottom:0;">View All Data</p>
            </td>

          </tr>
        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_important.png)

Important Support and updates for Process Builder have ended as of December 31, 2025. This means that support won't be provided for any process and bugs in the Process Builder product won't be fixed. See [Workflow Rules & Process Builder End of Support](https://help.salesforce.com/s/articleView?id=001096524&type=1&language=en_US).

After December 31, 2025, existing processes continue to run, and you can activate, deactivate, and edit them; however, we recommend using Flow Builder. To migrate existing processes, plan your [switch to Flow Builder](https://help.salesforce.com/s/articleView?id=platform.flow_migrate_to_flow_learning_map.htm&release=264.0.0&type=5 "Flow Builder combines the capabilities of workflow rules and Process Builder in a single point-and-click tool, making it easier to create a triggered process. If you created triggered processes with workflow rules or Process Builder, use the Migrate to Flow tool to move them to Flow Builder. Start by migrating and testing in a sandbox environment before moving your new flows to production.") and use the [Migrate to Flow](https://help.salesforce.com/s/articleView?id=platform.flow_migrate_to_flow.htm&release=264.0.0&type=5 "Use the Migrate to Flow tool to convert your Process Builder processes and workflow rules into Flow Builder, including scheduled actions. The tool also supports partial migration of processes for most actions.") tool. For new automations, create flows in [Flow Builder](https://help.salesforce.com/s/articleView?id=platform.flow.htm&release=264.0.0&type=5 "Automation reduces repetitive work and helps your team complete tasks faster and more accurately. With Flow Builder, you can build simple or complex automations, forms, and guided experiences with no code. You can add forms to Salesforce pages and Experience sites, and launch flows using buttons, record triggers, or schedules.").

After you’ve created an action and selected “Post to Chatter” for the action type, fill in the relevant fields to add the action to your process.

![Warning](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_warning.png)

Warning If the feed that the process tries to post to isn't available when the process is triggered (for example, because the user is now inactive), the user sees an error and the process fails.

1. Enter a name for this action.
    
    This text appears on the canvas and helps you differentiate this action from others in your process. The name truncates to fit on the canvas.
2. In the Post to field, select User.
3. For User, select where you want to find the user.
4. Based on your selection for User, search for or browse for the user whose feed you want to post to.
    
    When you select a user from a record, you must ultimately select a field that contains a user’s ID—for example, Owner ID or User ID.
5. Fill out the message that you want to post. You can insert merge fields, add a topic, and mention users or groups.
    
    The message can contain up to 10,000 characters.
    
    You can only reference topics that exist. If you reference a merge field and that field doesn’t have a value, it appears as a blank value.
6. Save the action.

#### See Also

- [Chatter Settings](https://help.salesforce.com/s/articleView?id=experience.collab_enable.htm&language=en_US)