---
schema_version: "1"
id: 188aad8ebe88df70f64652415a9482ca102ea35987c0cf4de2623f5bad584ccc
title: Users Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/platform_o_users_management.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.platform_o_users_management.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 560fc2ba4932e803594df5a865f0a7d2e178c57fb5144959875eaffe533b57fa
description: Use Users Management feature to add and manage users, enable or disable Multi-Factor Authentication (MFA), and manage user roles and permissions. The Master Admin has specific capabilities, such as enabling, disabling, and resetting MFA for users.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# Users Management

Use Users Management feature to add and manage users, enable or disable Multi-Factor Authentication (MFA), and manage user roles and permissions. The Master Admin has specific capabilities, such as enabling, disabling, and resetting MFA for users.

In the Users tab, a Master Admin can:

- Click the three dots menu, and select Disable User or Delete User.
- Click the three dots menu, Disable MFA, or Reset MFA.
- Click Export Users to CSV to download a CSV of users.
- Click Replace master admin to change the master admin user.

- **[Add a User](https://help.salesforce.com/s/articleView?id=platform.platform_o_add_user.htm&release=264.0.0&type=5)**  
    Users with Admin roles can add users and manage users and their roles in the Account Settings Users tab.
- **[User Roles](https://help.salesforce.com/s/articleView?id=platform.platform_o_user_roles.htm&release=264.0.0&type=5)**  
    Roles are assigned to users per business unit to provide them permission to perform specific actions. Users can be assigned to one or more specific business units with a different role in each business unit.
- **[User Roles FAQs](https://help.salesforce.com/s/articleView?id=platform.platform_o_user_roles_faqs.htm&release=264.0.0&type=5)**  
    Find answers to frequently asked questions about visibility and access permissions related to user roles.
- **[Roles & Permissions](https://help.salesforce.com/s/articleView?id=platform.platform_o_permissions_per_role.htm&release=264.0.0&type=5)**  
    The available permissions depend on the user's role. With the exceptions of Master Admin, Security Admin, and Account Level Audit-Log-Viewers, permissions are limited within the users' Business Units.
- **[Swap Master Admin Accounts](https://help.salesforce.com/s/articleView?id=platform.platform_o_swap_master_admin.htm&release=264.0.0&type=5)**  
    Sometimes the current Master Admin transfers the Master Admin role to another Administrator on the system.