---
schema_version: "1"
id: fc79147cf7babf18d9c4e46b491982ff524c1ba434c6b89e49468a21766f48ca
title: Salesforce Connect Support for Quick Actions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/platform_connect_considerations_actions.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.platform_connect_considerations_actions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 70dc4986699b4c1712e9ea157cf86f51871c0996abd867769254bdb28746b9b1
description: External objects support quick actions, except when the actions involve features or functionality that are incompatible with external objects.
products:
  - Salesforce Platform
  - Security
release: "264"
---
# Salesforce Connect Support for Quick Actions

External objects support quick actions, except when the actions involve features or functionality that are incompatible with external objects.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
      <colgroup>
        <col>
      </colgroup>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience (not for high-data-volume
            external objects)</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>Available in: <strong>Developer</strong> Edition</p>
            <p style="margin-bottom:0;">Available for an extra cost
              in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong>
              Editions</p>
          </td>

        </tr>
      </tbody>
    </table>

With custom quick actions, you can make your users’ navigation and workflow as smooth as possible by giving them convenient access to information that’s most important. For example, you can let users quickly create or update records, send emails, and more in the context of the external object.

## Features Not Supported

- Log a Call action: Creating tasks isn’t available for external objects.
- Predefined Field Values for Quick Action Fields: Formulas can’t reference external object fields.
- Lightning Web Component actions don't work on external objects because those objects are built on the Aura framework.

#### See Also

- [Action Types](https://help.salesforce.com/s/articleView?id=actions_types.htm&language=en_US)
- [Salesforce Connect](https://help.salesforce.com/s/articleView?id=platform.platform_connect_about.htm&release=264.0.0&type=5 "Salesforce Connect provides seamless integration of data across system boundaries by letting your users view, search, and modify data that’s stored outside your Salesforce org. For example, perhaps you have data that’s stored on premises in an enterprise resource planning (ERP) system. Instead of copying the data into your org, you can use external objects to access the data in real time via web service callouts.")
- [Salesforce Platform Features Supported by Salesforce Connect](https://help.salesforce.com/s/articleView?id=platform.platform_connect_considerations.htm&release=264.0.0&type=5 "Salesforce Connect provides seamless integration with the Salesforce Platform and enables users to view, search, and modify external object data.")