---
schema_version: "1"
id: f2e6f22ee96a4dad0dec2f4e93ec2fec9d6df4f6880a43ca1818c2211fb01bb3
title: Disable All Email Notifications for Work Item Assignments
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/orchestrator_manage_disable_default_email_notifications.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.orchestrator_manage_disable_default_email_notifications.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c0309e865498b79466bcedd152311f383e5a80a497902249bfe354de5b818ebc
description: By default, an orchestration sends an email notification when an orchestration work item is assigned or reassigned to a user, group, or queue. Disable all work item notifications to stop sending emails to internal users and credentialed Experience Cloud site visitors.
products:
  - Flow Builder
  - Salesforce Platform
release: "264"
---
# Disable All Email Notifications for Work Item Assignments

By default, an orchestration sends an email notification when an orchestration work item is assigned or reassigned to a user, group, or queue. Disable all work item notifications to stop sending emails to internal users and credentialed Experience Cloud site visitors.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=platform.automate_orchestrator_about_supported_editions.htm&amp;release=264.0.0&amp;type=5" title="Review the supported products and editions for Flow Orchestration.">View supported editions for Flow Orchestration.</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d90106e61">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d90106e61 "> To edit process automation settings: </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d90106e61 "> Customize Application </td>

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![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_note.png)

Note

To send email from Salesforce, Flow Orchestration requires domain-level and user-level email verification. Email delivery fails if either the user's email address or the email-sending domain is unverified. See [Requirements to Send Email from Salesforce](https://help.salesforce.com/s/articleView?id=xcloud.security_email_verification_requirements.htm&type=5&language=en_US) .

1. From Setup, in the Quick Find box, enter process automation, and then select **Process Automation Settings**.
2. On the Process Automation Settings page, select **Stop Sending Orchestration Work Item Email Notifications**