---
schema_version: "1"
id: 3c1c8aec7240430ff65e53368942bc78c5c9a260d71a0cb53e9f69180b1b7ca9
title: Make Work Accessible to Assigned Users
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/orchestrator_build_make_work_accessible.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.orchestrator_build_make_work_accessible.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 419f279438ac04adc8b0f5de4f08d491964d056ac90afc998a80ada31d609985
description: When an orchestration runs an interactive step, it emails a notification to the assigned user, group, or queue. Credentialed Experience Cloud site visitors can see and access their assigned Flow Orchestration work items on the Orchestration Work Item List object page. Internal users and credentialed Experience Cloud site visitors complete their assigned work in the Work Guide.
products:
  - Flow Builder
  - Salesforce Platform
release: "264"
---
# Make Work Accessible to Assigned Users

When an orchestration runs an interactive step, it emails a notification to the assigned user, group, or queue. Credentialed Experience Cloud site visitors can see and access their assigned Flow Orchestration work items on the Orchestration Work Item List object page. Internal users and credentialed Experience Cloud site visitors complete their assigned work in the Work Guide.

- **[Add Orchestrator Work Item List Object Page to Experience Cloud](https://help.salesforce.com/s/articleView?id=platform.orchestrator_build_add_orchestration_work_item_page.htm&release=264.0.0&type=5)**  
    Extend orchestration work access to external users through your Experience Cloud site. Credentialed visitors can view and manage their assigned work items just like internal users.
- **[Make Assigned Work Items Accessible on a Record Page](https://help.salesforce.com/s/articleView?id=platform.orchestrator_build_add_work_guide.htm&release=264.0.0&type=5)**  
    Add the Orchestration Work Guide component to the record page layouts for record types referenced by interactive steps. Configure the component so that assigned users can access and complete their work items.
- **[Make Assigned Work Items Accessible on an Experience Cloud Site](https://help.salesforce.com/s/articleView?id=platform.orchestrator_build_add_work_guide_external.htm&release=264.0.0&type=5)**  
    Add the Orchestration Work Guide component to object detail pages in your Aura and LWR Experience Cloud sites for record types related to interactive steps. Configure the component so that assigned credentialed site visitors can access and complete their work items.

#### See Also

- [Flow Orchestration Work Items](https://help.salesforce.com/s/articleView?id=platform.orchestrator_concepts_work_items.htm&release=264.0.0&type=5 "When an interactive step in an orchestration runs, it creates a work item and assigns it to a user, group, or queue. The orchestration run then sends an email with a link to the specified record page to all assigned users. They complete the work in the Orchestration Work Guide component on the specified record page.")