---
schema_version: "1"
id: 712b19bdcd8972da2b67182d03cfbde51acde7109f4ebd1eb9cd0bdbb08ba400
title: Who Can See What in Experience Cloud Sites
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/networks_visibility.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.networks_visibility.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d91ff754a6c323da970fc7ebae0370a7a5ca2f2f8dde102c9db9fdf28a2ce1b4
description: Experience Cloud sites contain different user types who require varying levels of access. What users can see in a site depends on their user type and which tabs the administrator selects when creating the site. This topic offers a set of tables that describes what users with different access levels can see and do with different site features.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# Who Can See What in Experience Cloud Sites

Experience Cloud sites contain different user types who require varying levels of access. What users can see in a site depends on their user type and which tabs the administrator selects when creating the site. This topic offers a set of tables that describes what users with different access levels can see and do with different site features.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Applies to: <a href="https://help.salesforce.com/s/articleView?id=experience.exp_cloud_basics_glossary.htm&amp;type=5&amp;language=en_US" target="_blank">LWR, Aura, and Visualforce sites</a></td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-access-264-0-0-production-enus/a92be132-3cbc-412a-9262-130636120c14/images/icon_note.png)

Note The behavior that’s described in these tables doesn’t consider updates to the site sharing model or user sharing.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:25%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e88">&nbsp;</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e90">Administrator or Salesforce user with “Create and Set Up
              Experiences” permission</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e93">
              <span id="networks_visibility__salesforce_community_member"><a name="networks_visibility__salesforce_community_member"><!-- --></a>Salesforce Site Member (all
                Salesforce licenses including Chatter Free and Chatter Only)</span>
            </th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e99">
              <span id="networks_visibility__portal_community_member"><a name="networks_visibility__portal_community_member"><!-- --></a>External site Member (Customer
                Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or
                Lightning External Apps Plus license)</span>
            </th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e88 ">Administer sites in Salesforce</td>

            <td data-label="Administrator or Salesforce user with “Create and Set Up Experiences” permission" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e90 ">Can create sites, customize tabs and branding, add or remove members, and
              activate or deactivate a site. User must also have the “Customize
              Application” permission to create or customize sites.</td>

            <td data-label="Salesforce Site Member (all Salesforce licenses including Chatter Free and Chatter Only)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e93 ">Not available</td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e99 ">Not available</td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e88 ">Global Header (for use in Salesforce Classic orgs)</td>

            <td data-label="Administrator or Salesforce user with “Create and Set Up Experiences” permission" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e90 ">
              <p>The dropdown in the global header shows a list of sites the user created or can
                access. Also links back to their internal org.</p>
              <p>Can access setup for all sites,
                regardless of status. </p>
              <p style="margin-bottom:0;">Can see sites in <samp class="parmname">Preview</samp>
                status.</p>
            </td>

            <td data-label="Salesforce Site Member (all Salesforce licenses including Chatter Free and Chatter Only)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e93 ">
              <p>The dropdown in the global header shows a list of sites that the user created
                or an org. Also links back to their internal org.</p>
              <p style="margin-bottom:0;" id="networks_visibility__communities_no_access"><a name="networks_visibility__communities_no_access"><!-- --></a>Can't access sites in <samp class="parmname">Inactive</samp> status. If a link is
                provided, can see sites in <samp class="parmname">Preview</samp> status.</p>
            </td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e99 ">
              <p>The dropdown in the global header shows a list of sites that the user can
                access.</p>
              <p style="margin-bottom:0;">Can't access sites in <samp class="parmname">Inactive</samp> status. If a
                link is provided, can see <span>sites</span> in <samp class="parmname">Preview</samp>
                status.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e88 "><var>Your Name</var> menu in Global Header (in Salesforce
              Classic)</td>

            <td data-label="Administrator or Salesforce user with “Create and Set Up Experiences” permission" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e90 ">Same as in internal org.</td>

            <td data-label="Salesforce Site Member (all Salesforce licenses including Chatter Free and Chatter Only)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e93 ">
              <p>Same as in internal org. </p>
              <p style="margin-bottom:0;">Chatter Free users see a My Settings menu, an Edit
                Contact Info menu, and a Logout link. For Chatter Free users, the My Settings menu
                opens an overlay where they can update location settings, security settings, email
                settings, and approved connections. These settings apply across the internal org
                and all sites that users can access. This overlay is different from the My
                Settings page that other internal users see if the org has enabled the improved
                Setup user interface.</p>
            </td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e99 ">Can see a My Settings menu, an Edit Contact Info menu, and a Logout link. For
              external users, the My Settings menu opens an overlay where they can update location
              settings, security settings, email settings, and approved connections. These
              settings apply across all sites that users can access. This overlay is different
              from the My Settings page that other internal users see if the org has enabled the
              improved Setup user interface.</td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e88 ">Access to <span>Experience Workspaces</span> or site Management menu in Global
              Header</td>

            <td data-label="Administrator or Salesforce user with “Create and Set Up Experiences” permission" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e90 ">
              <p>Admins or users with “Manage Sites” can see the menu and use it to preview the
                site. Such users can also access site settings in Experience Builder, Site.com
                Studio, and Lightning Platform. The Experience Builder option doesn’t appear for
                sites created from the Salesforce Tabs + Visualforce template.</p>
              <p style="margin-bottom:0;" id="networks_visibility__cm_global_menu_restriction"><a name="networks_visibility__cm_global_menu_restriction"><!-- --></a>This menu only appears within site
                Management.</p>
            </td>

            <td data-label="Salesforce Site Member (all Salesforce licenses including Chatter Free and Chatter Only)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e93 ">
              <p>Users with “Manage Sites” can see the menu and use it to preview the site or
                access Experience Builder, Site.com Studio, and Lightning Platform. The Experience
                Builder option doesn’t appear for sites created from the Salesforce Tabs +
                Visualforce template.</p>
              <p style="margin-bottom:0;">This menu only appears within site Management.</p>
            </td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e99 ">Not available</td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e88 ">Salesforce Help</td>

            <td data-label="Administrator or Salesforce user with “Create and Set Up Experiences” permission" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e90 ">Can see Salesforce Help.</td>

            <td data-label="Salesforce Site Member (all Salesforce licenses including Chatter Free and Chatter Only)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e93 ">Standard Salesforce user sees Salesforce Help. Chatter Free user sees Chatter
              help.</td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e99 ">Not available</td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e88 ">People</td>

            <td data-label="Administrator or Salesforce user with “Create and Set Up Experiences” permission" class="slds-cell-wrap" colspan="3" style="vertical-align:top;" headers="d32466e90 d32466e93 d32466e99 ">
              <span id="networks_visibility__communities_people_visibility"><a name="networks_visibility__communities_people_visibility"><!-- --></a>Can see
                everyone else in the site and vice versa.</span>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e88 ">Profiles and people hovers</td>

            <td data-label="Administrator or Salesforce user with “Create and Set Up Experiences” permission" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d32466e90 d32466e93 ">Can see all contact information fields (such as
              Title, Work Phone, and Email) on all site members' profiles. In people
              hovers, user always sees members' Title, Work Phone, and Mobile Phone
              fields.</td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e99 ">Can see all members' First Name, Last Name, and Nickname fields and
              profile photos. But can see only the contact information fields that members have
              chosen to show to external users. By default, Title is shown while all other fields
              aren’t. In people hovers, user sees Title, Work Phone, and Mobile Phone fields only
              if the member has chosen to show them.</td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e88 ">Records (such as accounts, leads, opportunities)</td>

            <td data-label="Administrator or Salesforce user with “Create and Set Up Experiences” permission" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e90 ">Can see records that they own, and records that they have access to (based on
              sharing rules) across all sites and their internal org.</td>

            <td data-label="Salesforce Site Member (all Salesforce licenses including Chatter Free and Chatter Only)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e93 ">Standard Salesforce user sees records that they own, and records that they have
              access to (based on sharing rules) across all sites and their internal org. Chatter
              Free user can't access records.</td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e99 ">Can see records that they own, and records that they have access to (based on
              sharing rules and permissions) across all sites.</td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e88 ">Dashboards and Reports</td>

            <td data-label="Administrator or Salesforce user with “Create and Set Up Experiences” permission" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d32466e90 d32466e93 ">Can view and create dashboards and reports</td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e99 ">Role-based external users can create and edit reports in Experience Cloud
              sites, but not in legacy portals. However, there are some exceptions. For more
              information, see <a href="https://help.salesforce.com/s/articleView?id=experience.networks_reporting_external_users_report_mgmt.htm&amp;type=5&amp;language=en_US" target="_blank">Allow External Users to Create
                and Edit Reports</a>. All role-based external users can refresh
              dashboards.</td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e88 ">Salesforce Knowledge Articles</td>

            <td data-label="Administrator or Salesforce user with “Create and Set Up Experiences” permission" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e90 ">Salesforce Knowledge User License, <samp class="parmname">Read</samp> permission on the
              article type, and visibility on the category.</td>

            <td data-label="Salesforce Site Member (all Salesforce licenses including Chatter Free and Chatter Only)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e93 ">Salesforce Knowledge User License, <samp class="parmname">Read</samp> permission on the
              article type, and visibility on the article's category. Chatter Free users
              can't be granted access to Knowledge.</td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e99 ">Visibility on the article's category.</td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e88 ">Site User Visibility</td>

            <td data-label="Administrator or Salesforce user with “Create and Set Up Experiences” permission" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e90 ">Can set visibility on a site-by-site basis, by checking <strong class="uicontrol">See other
                members of this site</strong>. After it’s checked, members of that site can see
              each other and members of other sites that they belong to that also have enabled
              user visibility.</td>

            <td data-label="Salesforce Site Member (all Salesforce licenses including Chatter Free and Chatter Only)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e93 ">If enabled, members can see other members within their site and members of
              other sites that they belong to that have selected <strong class="uicontrol">See other members of
                this site</strong>.</td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e99 ">If enabled, members can see other members within their site and members of
              other sites that they belong to that have selected <strong class="uicontrol">See other members of
                this site</strong>.</td>

          </tr>
        </tbody>
      </table>

## Chatter Visibility

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:25%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e348">&nbsp;</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e350">Salesforce Administrator</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e353">Salesforce Experience Cloud Site Member (all Salesforce licenses
              including Chatter Free and Chatter Only)</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e356">External Experience Cloud Site Member (Customer Portal, Partner
              Portal, Partner site, Customer site, Lightning External Apps, or Lightning External
              Apps Plus license)</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e348 ">Groups</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e350 ">
              <p>
                <span id="networks_visibility__communities_groups_sfdc_user"><a name="networks_visibility__communities_groups_sfdc_user"><!-- --></a>A user can see all groups within a site
                  and join them. The user can't see groups from other sites they belong to or
                  their internal org.</span>
              </p>
              <p id="networks_visibility__communities_groups_abilities"><a name="networks_visibility__communities_groups_abilities"><!-- --></a>Can create groups. In
                groups user is a member of, can post, comment, post files or links, or share
                someone else's post.</p>
              <p style="margin-bottom:0;">Admins can also control whether users in the org
                and external users can create groups through the “Create and Own New
                Chatter Groups” user permission.</p>
            </td>

            <td data-label="Salesforce Experience Cloud Site Member (all Salesforce licenses including Chatter Free and Chatter Only)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e353 ">
              <p>A user can see all groups within a site and join them. The user can't
                see groups from other sites they belong to or their internal org.</p>
              <p style="margin-bottom:0;">Can create
                groups. In groups user is a member of, can post, comment, post files or links, or
                share someone else's post.</p>
            </td>

            <td data-label="External Experience Cloud Site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e356 ">
              <p>A user can see all groups within a site and join them. The user can't
                see groups from other sites they belong to or their internal org.</p>
              <p style="margin-bottom:0;">Can create
                groups. In groups user is a member of, can post, comment, post files or links, or
                share someone else's post.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e348 ">Files</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d32466e350 d32466e353 ">
              <p>
                <span id="networks_visibility__communities_files_visibility"><a name="networks_visibility__communities_files_visibility"><!-- --></a>Regardless
                  of the current site, users see all their files. They see the files that they own,
                  that are shared with them directly, that they can access in a library, or that are
                  posted to a record that they can access.</span>
              </p>
              <p id="networks_visibility__files_current_comm_only"><a name="networks_visibility__files_current_comm_only"><!-- --></a>Files
                posted to groups and shared with an entire site can be viewed only in that
                site.</p>
              <p>There’s a difference between when files are <em>visible</em> and when
                they’re <em>shareable</em> through feeds.</p>
              <p><strong>Visible: </strong> Files in libraries
                are visible, regardless of the site where the files were uploaded. For a file on a
                record to be visible, the site must be able to access the record and the library
                that the file is in.</p>
              <p style="margin-bottom:0;"><strong>Shareable:</strong> A user can share a file across sites
                if they’re sharing to a record and the file is in a library. A file can be shared
                to a Chatter group only within the same site where it was originally uploaded. A
                user can’t share a file from the file detail page in sites, even for files that
                can be shared through Chatter. </p>
            </td>

            <td data-label="External Experience Cloud Site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e356 ">
              <p>
                <span id="networks_visibility__files_portal_users"><a name="networks_visibility__files_portal_users"><!-- --></a>Regardless of the current site, users see all their
                  files. They see the files that they own, that are shared with them directly, or
                  that they can access in a library. Portal users see files that are posted to
                  records that they can access, unless the record post was marked “Internal
                  Only”.</span>
              </p>
              <p style="margin-bottom:0;">There’s a difference between when files are visible and when
                they’re shareable through the Chatter publisher. Files in libraries are visible,
                regardless of the site where the files were uploaded. A user can share files
                across sites through the Chatter publisher as long as those files are in libraries
                that the user can access. However, they can share files that aren’t in libraries
                only within the site where the files were uploaded.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e348 ">Profiles</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d32466e350 d32466e353 ">
              <span id="networks_visibility__communities_profiles_visibility"><a name="networks_visibility__communities_profiles_visibility"><!-- --></a>Can see
                profiles for all members in the current site.</span>
            </td>

            <td data-label="External Experience Cloud Site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e356 ">
              <p>Can see profiles for all members in the current site. Can’t see profiles of
                users in the internal org.</p>
              <p style="margin-bottom:0;">Profile visibility enforces user sharing.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e348 ">Recommendations</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" colspan="3" style="vertical-align:top;" headers="d32466e350 d32466e353 d32466e356 ">
              <span id="networks_visibility__communities_recs_visibility"><a name="networks_visibility__communities_recs_visibility"><!-- --></a>User gets
                people, group, file, and record recommendations for the current site
                only.</span>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e348 ">Activity and Influence</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d32466e350 d32466e353 ">
              <p>
                <span id="networks_visibility__communities_activity_visibility"><a name="networks_visibility__communities_activity_visibility"><!-- --></a>Can see
                  activity statistics and influence for the current site.</span>
              </p>
              <p style="margin-bottom:0;" id="networks_visibility__communities_activity_visibility_caveat"><a name="networks_visibility__communities_activity_visibility_caveat"><!-- --></a>All activity on records, such as posts
                and comments, is counted in the user's internal org and not in the site
                where the activity occurred.</p>
            </td>

            <td data-label="External Experience Cloud Site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e356 ">
              <p>
                <span>Can see activity statistics and influence for the current site.</span>
              </p>
              <p style="margin-bottom:0;">All
                activity on records, such as posts and comments, isn’t counted in the
                user's activity statistics and influence.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e348 ">Email Notifications</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e350 ">
              <p><span id="networks_visibility__email_notifs_by_community"><a name="networks_visibility__email_notifs_by_community"><!-- --></a>Email notification preferences are set per
                  site.</span> Within a site, users can control their Chatter email notifications in
                their personal settings.</p>
              <p>Can control email notifications for their internal org
                from their personal settings. (Enter <kbd>Chatter</kbd> in the
                <samp class="parmname">Quick Find</samp> box, then select <strong class="uicontrol">Email
                  Notifications</strong>.)
              </p>
              <p>Within a site, all users can control group
                email notifications on each group's page.</p>
              <p style="margin-bottom:0;" id="networks_visibility__SomeDigestsNotSupported"><a name="networks_visibility__SomeDigestsNotSupported"><!-- --></a>Chatter personal email digests aren’t supported in Experience Cloud. Group
                digests are supported, but the option to receive email notifications for every
                post is disabled when groups exceed 10,000 members. All members who have this
                option selected are automatically switched to daily digests.</p>
            </td>

            <td data-label="Salesforce Experience Cloud Site Member (all Salesforce licenses including Chatter Free and Chatter Only)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e353 ">
              <p>Email notification preferences are set per site. Within a site, standard
                Salesforce user can control their Chatter email notifications in their personal
                settings.</p>
              <p><span id="networks_visibility__email_settings_internal_org"><a name="networks_visibility__email_settings_internal_org"><!-- --></a>Can control email notifications
                  for their internal org from their personal settings. (Enter
                  <kbd>Chatter</kbd> in the <samp class="parmname">Quick Find</samp> box,
                  then select <strong class="uicontrol">Email Notifications</strong>.)</span></p>
              <p>Chatter Free
                user can control Chatter emails for their sites under <span class="menucascade" id="networks_visibility__email_settings_from_overlay_clickpath"><a name="networks_visibility__email_settings_from_overlay_clickpath"><!-- --></a><strong class="uicontrol"><var>Your Name</var></strong> | <strong class="uicontrol">My Settings</strong> | <strong class="uicontrol">Email Settings</strong></span>. The chosen settings apply to the current site.</p>
              <p><span id="networks_visibility__group_email_settings_control"><a name="networks_visibility__group_email_settings_control"><!-- --></a>Within a site, all users can control group
                  email notifications on each group's page.</span></p>
              <p style="margin-bottom:0;">Chatter personal email
                digests aren’t supported in Experience Cloud. Group digests are supported, but the
                option to receive email notifications for every post is disabled when groups
                exceed 10,000 members. All members who have this option selected are automatically
                switched to daily digests.</p>
            </td>

            <td data-label="External Experience Cloud Site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e356 ">
              <p>Email notification preferences are set per site. Within a site, external users
                can control their Chatter email notifications under <span class="menucascade"><strong class="uicontrol"><var>Your Name</var></strong> | <strong class="uicontrol">My Settings</strong> | <strong class="uicontrol">Email Settings</strong></span>. Portal users can also control group email notifications on each
                group's page.</p>
              <p style="margin-bottom:0;">Chatter personal email digests aren’t supported in Experience Cloud.
                Group digests are supported, but the option to receive email notifications for
                every post is disabled when groups exceed 10,000 members. All members who have
                this option selected are automatically switched to daily digests.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e348 ">Topics</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" colspan="3" style="vertical-align:top;" headers="d32466e350 d32466e353 d32466e356 ">
              <span id="networks_visibility__communities_topics_pilot_visibility"><a name="networks_visibility__communities_topics_pilot_visibility"><!-- --></a>Can
                see hashtag topics and Chatter topics for the current site only. Topics are
                visible in feeds, the topics list, topic detail pages, Trending Topics, and
                Recently Talked About topics.</span>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e348 ">Favorites</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d32466e350 d32466e353 ">Can add search, topic, and list view favorites in
              the current site.</td>

            <td data-label="External Experience Cloud Site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e356 ">Can add only topic favorites in the current site.</td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e348 ">Chatter Messages</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e350 ">
              <p>
                <span id="networks_visibility__PrivateMessageInternalUser"><a name="networks_visibility__PrivateMessageInternalUser"><!-- --></a>In their list of Chatter messages, can see
                  private messages that they’ve sent or received in their internal org and any sites
                  that they're a member of.</span>
              </p>
              <p>
                <span id="networks_visibility__private_message_network_restriction"><a name="networks_visibility__private_message_network_restriction"><!-- --></a>Can send a Chatter message to a member
                  of a common site. But must initiate the message within the site that the target
                  user is a member of.</span>
              </p>
              <p>Administrators with “Manage Chatter
                Messages” and “API Enabled” permissions can delete
                messages.</p>
              <p style="margin-bottom:0;">
                <span id="networks_visibility__private_message_access"><a name="networks_visibility__private_message_access"><!-- --></a>The API allows users to send
                  Chatter messages across sites.</span>
              </p>
            </td>

            <td data-label="Salesforce Experience Cloud Site Member (all Salesforce licenses including Chatter Free and Chatter Only)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e353 ">
              <p>In their list of Chatter messages, can see private messages that they’ve sent
                or received in their internal org and any sites that they're a member
                of.</p>
              <p style="margin-bottom:0;">Can send a Chatter message to a member of a common site, but must initiate
                the message within the site that the target user is a member of.</p>
            </td>

            <td data-label="External Experience Cloud Site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e356 ">
              <p>In the user's list of Chatter messages, can see all messages that
                they’ve sent or received in any site they're a member of.</p>
              <p>Can send a
                Chatter message to a member of a common site, but must initiate the message within
                the site that the target user is a member of.</p>
              <p style="margin-bottom:0;">Chatter messages are accessed
                through the Chatter tab, which can be disabled for external site members. When
                using Chatter messages in sites, ensure that the Chatter tab is
                enabled.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e348 ">Messenger (Chat)</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" colspan="3" style="vertical-align:top;" headers="d32466e350 d32466e353 d32466e356 ">Messenger isn’t available with Experience Cloud
              sites.</td>

          </tr>
        </tbody>
      </table>

## Feeds Visibility

This table shows what each kind of user can do or see in Chatter Feeds within a site.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:25%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e660">&nbsp;</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e662">Salesforce Administrator</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e665">Salesforce site Member</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e668">External site Member (Customer Portal, Partner Portal, Partner
              site, Customer site, Lightning External Apps, or Lightning External Apps Plus
              license)</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e660 ">Post on a record</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e662 ">
              <span id="networks_visibility__feed_record_post"><a name="networks_visibility__feed_record_post"><!-- --></a>Can post on any records within the site.</span>
            </td>

            <td data-label="Salesforce site Member" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e665 ">Can post on any records within the site that the user can access.</td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e668 ">Can post on any records within the site that the user can access.</td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e660 ">Bookmark a post</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" colspan="3" style="vertical-align:top;" headers="d32466e662 d32466e665 d32466e668 ">
              <span id="networks_visibility__feed_bookmark_feed"><a name="networks_visibility__feed_bookmark_feed"><!-- --></a>Can bookmark posts
                within the current site. The Bookmarked feed only contains posts from the current
                site.</span>
            </td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e660 ">Mention someone</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d32466e662 d32466e665 ">
              <span id="networks_visibility__feed_mention_people"><a name="networks_visibility__feed_mention_people"><!-- --></a>Can mention people
                specific to the current site. User can't mention an external user on an
                internal post.</span>
            </td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e668 ">Can mention people specific to the current site.</td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e660 ">Share a post (repost)</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" colspan="3" style="vertical-align:top;" headers="d32466e662 d32466e665 d32466e668 ">Can share a post only in the current site.</td>

          </tr>
          <tr class="">
            <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e660 ">Add topics to a post</td>

            <td data-label="Salesforce Administrator" class="slds-cell-wrap" colspan="3" style="vertical-align:top;" headers="d32466e662 d32466e665 d32466e668 ">Can add hashtag topics and Chatter topics to any
              posts within the current site. Topics are specific to the current site and
              can't be accessed from another site.</td>

          </tr>
        </tbody>
      </table>

## Search Visibility

[Search Functionality in Experience Cloud Sites](https://help.salesforce.com/s/articleView?id=experience.exp_cloud_build_configure_searches.htm&type=5&language=en_US) varies slightly from the search in the internal org. Search results respect sharing rules for all items by default. This table describes what each type of site user can see in search results.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:28.50877192982456%">
          <col style="width:25.877192982456137%">
          <col style="width:21.929824561403507%">
          <col style="width:23.684210526315788%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e770">Search Results For</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e773">Administrator</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e776">Salesforce site Member</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32466e779">External site Member (Customer Portal, Partner Portal, Partner
              site, Customer site, Lightning External Apps, or Lightning External Apps Plus
              license)</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Search Results For" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e770 ">
              <p>People</p>
              <p style="margin-bottom:0;">Users</p>
            </td>

            <td data-label="Administrator" class="slds-cell-wrap" colspan="3" style="vertical-align:top;" headers="d32466e773 d32466e776 d32466e779 ">
              <p>People specific to the current site.</p>
              <ul>
                <li><span id="networks_visibility__user_hiddenfields_search"><a name="networks_visibility__user_hiddenfields_search"><!-- --></a>Other partners and customers in the site
                    can’t search information in hidden fields on a profile. But users in the
                    company's internal org can search this type of information.</span></li>
                <li>Portal users can't search for users in the site when sidebar search is
                  enabled.</li>
                <li>When external site members search for users, global search and enhanced user
                  lookups (<strong class="uicontrol">All Fields</strong> selected) query the following limited
                  set of fields on user records:<ul>
                    <li>Name</li>
                    <li>Username</li>
                    <li>User ID</li>
                    <li>Body</li>
                    <li>Email</li>
                    <li>Phone</li>
                    <li>Custom fields</li>
                  </ul>
                </li>
              </ul>
              <p>With global search from the internal org, uneven results can occur when
                searching for a site User record. Here’s why and what to do about it. </p>
              <p>Each
                site has a unique network ID. When a site user is created through <span class="menucascade"><strong class="uicontrol">Contact record</strong> | <strong class="uicontrol">Create External User</strong></span>, the new User record is assigned to a site's network
                ID.</p>
              <p>Global search looks for records in the internal org, which has a
                different network ID than the site. A global search doesn't search inside sites.
                Since the User record is associated with a site network ID, global search doesn't
                return results for that record.</p>
              <p style="margin-bottom:0;">The workaround is to create User records in
                the internal org, and then associate the records to a site. It’s possible to
                associate an internal User record to a site by linking the internal record to a
                Contact record. After the link is forged, the User record is discoverable through
                global search. The User record's network ID is now associated with the internal
                org.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Search Results For" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e770 ">Groups</td>

            <td data-label="Administrator" class="slds-cell-wrap" colspan="3" style="vertical-align:top;" headers="d32466e773 d32466e776 d32466e779 ">Groups specific to the current site.</td>

          </tr>
          <tr class="">
            <td data-label="Search Results For" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e770 ">Files</td>

            <td data-label="Administrator" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d32466e773 d32466e776 ">
              <p>Visibility in the current site:</p>
              <ul>
                <li>Owned files</li>
                <li>Files shared with the user in a public or private group</li>
                <li>Files shared with the entire site</li>
              </ul>
              <p>Visibility in any site:</p>
              <ul>
                <li>Files posted on accessible records and record feeds</li>
                <li>Salesforce CRM Content library files that the user can access</li>
              </ul>
              <p style="margin-bottom:0;">Files owned by a user are always visible in search results for that user,
                regardless of how they were uploaded.</p>
            </td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e779 ">
              <p>Visibility in the current site:</p>
              <ul>
                <li>Owned files</li>
                <li>Files shared with the user in a public or private group</li>
                <li>Files shared with the entire site</li>
              </ul>
              <p>Visibility in any site:</p>
              <ul>
                <li>Files posted on accessible records and record feeds (unless the file posted on
                  the record is marked “Internal Only”)</li>
                <li>Salesforce CRM Content library files that the user can access</li>
              </ul>
              <p style="margin-bottom:0;">Files owned by a user are always visible in search results for that user,
                regardless of how they were uploaded.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Search Results For" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e770 ">Topics</td>

            <td data-label="Administrator" class="slds-cell-wrap" colspan="3" style="vertical-align:top;" headers="d32466e773 d32466e776 d32466e779 ">Topics specific to the current site.</td>

          </tr>
          <tr class="">
            <td data-label="Search Results For" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e770 ">Feeds</td>

            <td data-label="Administrator" class="slds-cell-wrap" colspan="3" style="vertical-align:top;" headers="d32466e773 d32466e776 d32466e779 ">
              <p>Feed posts and comments from within the site where
                the search is performed.</p>
              <p style="margin-bottom:0;">Global search returns information from all feed contexts.
                Contextual feed search returns information from the context where the search is
                performed. For example, results can come from the context of a feed on a user
                profile, a record, or a group. To find information in a different site feed, users
                must search from within that site.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Search Results For" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e770 ">Search Auto-Complete</td>

            <td data-label="Administrator" class="slds-cell-wrap" colspan="3" style="vertical-align:top;" headers="d32466e773 d32466e776 d32466e779 ">Recently accessed items specific to the current
              site.</td>

          </tr>
          <tr class="">
            <td data-label="Search Results For" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e770 ">Records (accounts, contacts, leads, and so on)</td>

            <td data-label="Administrator" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e773 ">Full visibility for all items across all sites and in the internal org.</td>

            <td data-label="Salesforce site Member" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e776 ">Visibility for all items that the user can access through their user profile or
              permission sets across all sites and in the internal org.</td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e779 ">Visibility for all items that the user can access through their user profile or
              permission sets across all sites.</td>

          </tr>
          <tr class="">
            <td data-label="Search Results For" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e770 ">User lookups on records</td>

            <td data-label="Administrator" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d32466e773 d32466e776 ">All users across all sites and in the internal
              org.</td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e779 ">
              <p>Users who are members of all sites that the user is also a member of, and other
                external users associated with the same external account. Users with the partner
                portal license also see the owner of the portal account.</p>
              <p>The Recently Viewed Users
                list in the lookup shows all users that they can access via their license, profile
                settings, permission sets, and sharing rules. If user sharing is enabled in the
                org, this behavior varies depending on how it's
                configured.</p>
              <p style="margin-bottom:0;">For external site members, enhanced user
                lookups search within a limited set of fields when the <strong class="uicontrol">All
                  Fields</strong> option is selected.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Search Results For" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e770 ">Lookup searches on records</td>

            <td data-label="Administrator" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e773 ">Full visibility for all items across all sites and the internal org.</td>

            <td data-label="Salesforce site Member" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e776 ">
              <span id="networks_visibility__communities_lookups_search"><a name="networks_visibility__communities_lookups_search"><!-- --></a>Visibility for all items that the user can
                access through their user profile or permission sets across all sites and the
                internal org.</span>
            </td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e779 ">Visibility for all items that the user can access through their user profile or
              permission sets across all sites.</td>

          </tr>
          <tr class="">
            <td data-label="Search Results For" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e770 ">Lookup searches in site Management</td>

            <td data-label="Administrator" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e773 ">
              <p style="margin-bottom:0;">Lookups in site Management and Experience Workspaces initially return the items
                that the user most recently viewed from within the site. If an object that the
                user is looking for isn’t in the Recently Viewed Documents list, they can try
                typing all or part of the object name and searching again.</p>
            </td>

            <td data-label="Salesforce site Member" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e776 ">No</td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e779 ">No</td>

          </tr>
          <tr class="">
            <td data-label="Search Results For" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e770 ">Salesforce Knowledge Articles</td>

            <td data-label="Administrator" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e773 ">Salesforce Knowledge User License, <samp class="parmname">Read</samp> permission on the
              article type, and visibility on the category.</td>

            <td data-label="Salesforce site Member" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e776 ">Salesforce Knowledge User License, <samp class="parmname">Read</samp> permission on the
              article type, and visibility on the article's category.</td>

            <td data-label="External site Member (Customer Portal, Partner Portal, Partner site, Customer site, Lightning External Apps, or Lightning External Apps Plus license)" class="slds-cell-wrap" style="vertical-align:top;" headers="d32466e779 ">Visibility on the article's category.</td>

          </tr>
        </tbody>
      </table>

## Differences Between the Full Salesforce Site and the Salesforce Mobile App

There are minor differences in Experience Cloud sites between the full site and the Salesforce mobile app. From an object page:

- the Salesforce mobile app displays a recently viewed list only for the selected object.
- The full site displays a recently viewed list that can be changed to display any recently viewed objects.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-access-264-0-0-production-enus/a92be132-3cbc-412a-9262-130636120c14/images/icon_note.png)

Note site users on the Salesforce mobile app are shown the default list view that’s specified for the object. Whether Salesforce mobile app users see a recently viewed list depends on the default list view chosen. The recently viewed list doesn’t appear for custom objects.