---
schema_version: "1"
id: 1dfd4e038978c432bc115c7bf583a4769057c47483f0c2c83344f150607a9092
title: Use Share Groups to Share Records Owned by High-Volume Experience Cloud Site Users
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/networks_sharing_light_users.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.networks_sharing_light_users.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a5ae5ac57393e884bdac39e4386218296fff92e7003bb229d3a88d4287241e4b
description: Share groups allow you to share records owned by high-volume Experience Cloud site users with authenticated internal and external users.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# Use Share Groups to Share Records Owned by High-Volume Experience Cloud Site Users

Share groups allow you to share records owned by high-volume Experience Cloud site users with authenticated internal and external users.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
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          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d35195e72">User
              Permissions Needed</th>
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        <tbody>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d35195e72 ">To share records owned by high-volume Experience Cloud site users
              to other users:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d35195e72 ">Customize Application</td>

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High-volume users are limited-access Experience Cloud site users, intended for orgs with many thousands to millions of external users. Because high-volume users don’t have roles, performance issues associated with role hierarchy calculations are eliminated. Use a share group to share records owned by high-volume site users.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-access-264-0-0-production-enus/a92be132-3cbc-412a-9262-130636120c14/images/icon_note.png)

Note You can’t use share groups to share records owned by high-volume users with guest users. Instead, use guest user sharing rules. See Create Guest User Sharing Rules in Salesforce Help for more information.

Share groups apply across Experience Cloud sites and are associated with sharing sets.

Let’s look at a quick video that describes how share groups work: [Who Sees What in Communities: Community-Specific Sharing](https://salesforce.vidyard.com/watch/N5j4icGBKK1Cb5uQrZAXm7?).

To set up share groups:

1. From Setup, enter Settings in the Quick Find box, then select **Digital Experiences** | **Settings**.
2. Click the name of the sharing set you want to associate your new share group.
3. Click the Share Group Settings tab.
4. Click **Activate** to turn on the share group.
    
    Activating the share group can take a while. You receive an email when the process finishes.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-access-264-0-0-production-enus/a92be132-3cbc-412a-9262-130636120c14/images/icon_note.png)
    
    Note Deactivating a share group removes _all_ other users' access to records owned by high-volume users. An email isn't sent to you when the deactivation process finishes.
5. Click **Edit** to add users to the share group. You can add both internal users from your org as well as external users from the same parent account as the high-volume user.
    1. From the Search dropdown, select the type of member to add.
    2. If you don't see the member you want to add, enter keywords in the search box and click **Find**.
    3. Select members from the Available Members box, and click **Add** to add them to the group.
    4. Click **Save**.

#### See Also

- [About High-Volume Community or Site Users](https://help.salesforce.com/s/articleView?id=platform.networks_about_hvpu.htm&release=264.0.0&type=5 "High-volume community or site users in Experience Cloud are limited-access users intended for orgs that have thousands to millions of users.")
- [Create a Sharing Set for Experience Cloud Site Users](https://help.salesforce.com/s/articleView?id=platform.networks_setting_light_users.htm&release=264.0.0&type=5 "Give Experience Cloud site users access to records using sharing sets. A sharing set grants site users access to any record associated with an account or contact that matches the user’s account or contact. You can grant access to records via access mapping, which defines access for each object in the sharing set. Access mappings support indirect lookups from the user and target record to the account or contact. For example, grant site users access to all cases related to an account that’s identified on the user’s contact records. A sharing set applies across all sites that a user is a member of. Record access granted to users via a sharing set isn’t extended to their superiors in the role hierarchy.")
- [Create Guest User Sharing Rules](https://help.salesforce.com/s/articleView?id=platform.security_sharing_rules_guest.htm&type=5&language=en_US)