---
schema_version: "1"
id: 752185cba09ebc84610fbd337ed30e42fdffc370f7f5a9be179fe5f69203133a
title: Remove Guest Site Users from Queues and Public Groups
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/networks_remove_guests_from_queues.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.networks_remove_guests_from_queues.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: dd778c5de6b923d9f490e5e881a5e2e36fc3612c684420f5a9e42d436157d80f
description: Queues and public groups created before the Winter ’21 enforcement of guest user security policies can still have guest site users as members. Guest users being part of a queue or public group is a concern because any record shared with the public group is visible to the guest user, which can be anyone on the internet. Also, it’s possible that other members in the group aren’t aware of the guest user’s access to their records.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# Remove Guest Site Users from Queues and Public Groups

Queues and public groups created before the Winter ’21 enforcement of guest user security policies can still have guest site users as members. Guest users being part of a queue or public group is a concern because any record shared with the public group is visible to the guest user, which can be anyone on the internet. Also, it’s possible that other members in the group aren’t aware of the guest user’s access to their records.

To see which queues or public groups include guest users, use the Guest User Access Report, and then remove them.

You can remove guest users from queues and public groups in Salesforce Setup.

For public groups:

1. From Setup, in the Quick Find box, enter Public Groups, and then click **Public Groups**.
2. For each group that has guest users as a member, remove the guest user and save.

For queues:

1. From Setup, in the Quick Find box, enter Queues, and then click **Queues**.
2. For each queue that has guest users as a member, remove the guest user and save.