---
schema_version: "1"
id: 3c53dbd5be097a2af42ae0f854b4eea23c17b8044881668d99e4080c2be5c62d
title: Experience Cloud Site User Account Ownership Limitations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/networks_person_accounts_limitation.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.networks_person_accounts_limitation.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2290465a37d2a24249905735199f38ff3e1baab89839b8c153777f8a91879701
description: Consider these limitations when assigning ownership of accounts to external users.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# Experience Cloud Site User Account Ownership Limitations

Consider these limitations when assigning ownership of accounts to external users.

- Owners of accounts with users who have role-based licenses, such as Customer Community Plus, Partner Community, or a legacy portal license, can own up to 50,000 accounts.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-access-264-0-0-production-enus/a92be132-3cbc-412a-9262-130636120c14/images/icon_note.png)
    
    Note A role-based license is a license that allows users be assigned a role in Salesforce.
- The 50,000 accounts can be any combination of person accounts, and business accounts that are enabled for account role optimization (ARO) and have one user per account. Only business accounts with ARO enabled count against this limit.
- If the Salesforce user needs to own more than 50,000 accounts, admins can configure them as person account owner power users.
- Salesforce Customer Support can [increase the number of accounts](https://help.salesforce.com/s/articleView?id=platform.networks_partners_optimize_roles.htm&type=5&language=en_US) if necessary.

#### See Also

- [Optimize Account Roles to Improve Performance and Scale](https://help.salesforce.com/s/articleView?id=platform.networks_partners_optimize_roles.htm&release=264.0.0&type=5 "If you expect a large volume of business accounts with a single Experience Cloud user, we recommend enabling Account Role Optimization (ARO) to ensure the best performance possible. ARO minimizes the number of roles created for users with licenses that require external user records to be associated with roles. The fewer the roles, the better the performance of your Experience Cloud site.")
- [_Object Reference for the Salesforce Platform_: PersonAccountOwnerPowerUser](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_personaccountownerpoweruser.htm)