---
schema_version: "1"
id: 74a9d367a2d27504c04f4ff0cc618e1aefa0b15456303ffaa59134b194eaca77
title: Strategy Builder Limit Reoffers Element
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/nba_strategy_elements_limit_reoffers.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.nba_strategy_elements_limit_reoffers.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 50d2a40ded90021a9a65f9cb6b47c5ef0b732585f08aad37a90b23a338958365
description: Determine how often a user sees the same recommendation. You can decide how many times the user must react to a recommendation and how many days to wait before displaying the recommendation again.
products:
  - Flow Builder
  - Salesforce Platform
release: "264"
---
# Strategy Builder Limit Reoffers Element

Determine how often a user sees the same recommendation. You can decide how many times the user must react to a recommendation and how many days to wait before displaying the recommendation again.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=platform.nba_ref_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the editions and user interfaces that support Next Best Action.">View supported editions for Next Best Action</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d317570e58">User Permissions Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d317570e58 ">To view a recommendation strategy with a Limit Reoffers element on a Lightning record
            page:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d317570e58 ">Run Flows</td>

        </tr>
      </tbody>
    </table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:17.825311942959%">
          <col style="width:82.174688057041%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d317570e91">Field</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d317570e94">Description</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d317570e91 ">
              <samp class="parmname">Label</samp>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d317570e94 ">The name of the element as it appears on the canvas.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d317570e91 ">
              <samp class="parmname">API Name</samp>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d317570e94 ">The API name of the element. The API name must be
              unique.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d317570e91 ">
              <samp class="parmname">Description</samp>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d317570e94 ">Optional description of the element and how it works
              within the strategy.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d317570e91 ">
              <samp class="parmname">User Reaction</samp>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d317570e94 ">Choose a user reaction to base your limits on. For example, if you select
              <strong class="uicontrol">User Rejects the Recommendation</strong>, your element only limits repeat
              offers after the recommendation is rejected.
            </td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d317570e91 ">
              <samp class="parmname">Number of Reactions</samp>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d317570e94 ">Choose how many times you want the user to react before the recommendation is
              limited.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d317570e91 ">
              <samp class="parmname">Time Period in Days</samp>
            </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d317570e94 ">
              <p>Choose how many days the system waits after the user has reacted the specified number
                of times before a repeat offer is shown to the same user.</p>
              <p style="margin-bottom:0;">Time Period in Days is based on
                days, not hours. If the time period is set to 1, and the user accepts the recommendation at
                any time on Monday, the offer doesn’t display again until the start of Wednesday. So a
                one-day time period could be as few as 25 hours in duration or as many as 48
                hours.</p>
            </td>

          </tr>
        </tbody>
      </table>

![Example](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_example.png)

Example Let’s say you have a renewal offer that you want to surface at most one time per year. If a user has already accepted the offer and filled out the renewal, you don’t want to show the same offer again. For this example, for User Reaction, select **User Accepts the Recommendation**. For Number of Reactions, select **1**, and set the time period for 365 days for an annual renewal.

#### See Also

- [Suggest Options with Recommendation Strategies](https://help.salesforce.com/s/articleView?id=platform.einstein_next_best_action.htm&release=264.0.0&type=5 "Use Einstein Next Best Action to deliver tailored recommendations at the right moment. Define strategies that apply your business logic to surface a few high-value offers such as repairs, discounts, or add-on services. Present the final recommendations in your Automation Lightning app or Experience Builder site.")
- [Create Recommendations](https://help.salesforce.com/s/articleView?id=platform.nba_recommendations_app.htm&release=264.0.0&type=5 "Create offers or actions to recommend to users using Einstein Next Best Action. Recommendations are standard Salesforce records, similar to accounts and contacts, that are processed by strategies and associated with flows. Strategies determine which recommendation records are surfaced using business rules, predictive models, and other data sources. The result of this process is context-specific recommendations that you present to your users.")
- [Display Recommendations](https://help.salesforce.com/s/articleView?id=platform.nba_admin_using_strategies.htm&release=264.0.0&type=5 "After creating a strategy, choose a page to run your strategy and display your recommendations. You can use a Lightning record page, an app’s home page, an Experience Cloud site page, a Visualforce page, or an external site, depending on where you want recommendations to appear.")